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Mazda of Wesley Chapel

Tampa, FL

4.5
1,570 Reviews
We are consistently ranked in the top 10 for new Mazda sales in the U.S. We're proud to present our wide selection of quality, competitively priced, new Mazda and used vehicles, convenient to the Tampa area. Please let us know if there is any way we can serve your automotive needs.
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9809 Adamo Drive

Tampa, FL

33619

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Showing 1,570 reviews

February 08, 2022

Charlie was fantastic, as well as Shawn & Amanda. Truly appreciated working with all of them!! More

by perlman.jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Mazda of Wesley Chapel responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Mazda of Wesley Chapel Team

February 02, 2022

I have never had an experience like the one a few days ago. Josh Westfall responded to an online inquiry of mine and after talking for a bit we determined that they did not have the vehicle I wanted and More

by HappyCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Mazda of Wesley Chapel responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Josh assisted you in such a detailed and customized manner. Sincerely, The Mazda of Wesley Chapel Team

January 30, 2022

From the moment we walked on the lot Charlie greeted us, invited us in and offered coffee. We felt like we were entering someone’s home. He sat us down and got our information and really listened to our nee More

by dlynnlag
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie T Epting Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Mazda of Wesley Chapel responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Mazda of Wesley Chapel Team

January 28, 2022

We have been going to Mazda of Wesley Chapel for about 8 years for our (3) cars service and will continue because of the great customer service. The knowledge base and response are great. And the loaner po More

by JLOJACONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holwing Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Mazda of Wesley Chapel responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Mazda of Wesley Chapel Team

January 28, 2022

Holding was exceptional to work with. Very polite and attentive. I appreciate the video sent along with my inspection. It was nice to work with someone pleasant especially that early in the morning. More

by COLLEEN.CROWDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holwing Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mazda of Wesley Chapel responded

We appreciate the time you took out of your day to provide this great feedback, Colleen! At Mazda of Wesley Chapel, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, The Mazda of Wesley Chapel Team

January 28, 2022

Professional team at the desk and in the garage. Good communication throughout as to findings and recommendation; and I was kept apprised of the status of the work and expected completion time. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holwing Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Mazda of Wesley Chapel responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Mazda of Wesley Chapel Team

January 27, 2022

All of the staff is extremely helpful and friendly, especially Holwing . Showroom is clean and comfortable. More

by MATTHEW.E.ISAACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holwing Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Mazda of Wesley Chapel responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Mazda of Wesley Chapel Team

January 24, 2022

Sent an online Inquiry and Josh Westfall answered right away. Him and his manager tried to make a deal but fell short. Looks like they have a great selection and Josh seems like a good straight forward sal More

by cjkarp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez and Finance director
Jan 26, 2022 -

Mazda of Wesley Chapel responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Mazda of Wesley Chapel Team

January 20, 2022

My first experience at Wesley Chapel Mazda was great! From start to finish customer service was excellent as I was greeted with a smile, escorted to a clean, comfortable waiting area with fresh coffee, s More

by fkingsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Mazda of Wesley Chapel responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We look forward to working with you again in the future. Please let us know if you have any questions. Sincerely, The Mazda of Wesley Chapel Team

January 18, 2022

Feels like belonging to a family not only when purchasing but throughout the life of owning the vehicle. Always have received nothing but friendliness, professionalism and tailored assistance. Just bought ou More

by kchan0527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Stemle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie T Epting Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Habibi - Sales Manager / Quinton Mccallister - Sales
Jan 20, 2022 -

Mazda of Wesley Chapel responded

Thank you for recognizing your experience at Lithia Mazda of Wesley Chapel - FLWESMAZ. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The Mazda of Wesley Chapel Team

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