Mazda of Wesley Chapel

Wonderful experience, Charlie and the Mazda team made everything easy and we got the car we wanted. The dealership is nice and specious and my four year old was able to run around and let us deal with pa everything easy and we got the car we wanted. The dealership is nice and specious and my four year old was able to run around and let us deal with paper work. Thank you Charlie! More

Charlie was a great help. He gave us their “VIP” test drive and then the next day we were able to stop by and purchase the vehicle. Not to mention he has helped us multiple ti He gave us their “VIP” test drive and then the next day we were able to stop by and purchase the vehicle. Not to mention he has helped us multiple times after the sale with any questions we had. Definitely recommend! More

Over a month ago I took my truck in for service for a check engine light. I was able to check the codes myself and saw they were related to a letter I received from Chevrolet and was to be covered for u check engine light. I was able to check the codes myself and saw they were related to a letter I received from Chevrolet and was to be covered for up to 125,000 miles or 10 years. Neither of which my truck has reached. When I dropped my vehicle off I questioned the service writer and he assured me they would check. Then they called to tell me what was needed for the repair and I questioned them again about the special Chevrolet warranty. I was told it was not covered and I had to pay for the repair. After paying I contacted Chevrolet who in turn contacted the dealer to correct them. Then the dealer called me in so they could scan my truck again to process the refund. I paid with a credit card but was told they would send me a refund check in the mail and it would take 2 to 3 weeks. I still don't understand why my credit card was not credited back. It has been a month since I paid $1600 for repairs that were covered by warranty and they have yet to refund me my money. Not sure if the entire company runs this way but I feel like there is absolutely no customer care. More

My daughter purchased her car for about 3 months now, so far she's enjoying it. Charlie assist us in purchasing her car, he was very kind and helpful! The rest of staff are helpful too! far she's enjoying it. Charlie assist us in purchasing her car, he was very kind and helpful! The rest of staff are helpful too! More

I have never felt as comfortable, confident, and well taken care of at a car dealership as I have from everyone at Mazda of Wesley Chapel from the moment I walked in until I walked out as a new car owner taken care of at a car dealership as I have from everyone at Mazda of Wesley Chapel from the moment I walked in until I walked out as a new car owner. Thank you AGAIN for another wonderful car buying experience! More

I visited Charlie and the gang on about 3 occasions before I drove off with my new CX30. I appreciate all the help Charlie gave me with all the gadgets used to run a car today, as it's been almost 20 y before I drove off with my new CX30. I appreciate all the help Charlie gave me with all the gadgets used to run a car today, as it's been almost 20 years since I've purchased a new vehicle. He is an expert! All the rest of the team that was a part in this transition: THANK YOU! More

Charlie was a great salesman. He was very kind and helpful. I would definitely work with Charlie again. He was very kind and helpful. I would definitely work with Charlie again. More

Disappointed. Not responsive to basic inquiries once the car was purchased. Attitude changed over time, careless it seems. Not responsive to basic inquiries once the car was purchased. Attitude changed over time, careless it seems. More

I have had 3 cars from this dealership. Charlie and the rest of the staff are awesome. Made the whole car buying thing seem effortless. Highly recommend this dealership! Charlie and the rest of the staff are awesome. Made the whole car buying thing seem effortless. Highly recommend this dealership! More

Everyone was friendly and willing to assist us with any questions about the different vehicles we were interested in. questions about the different vehicles we were interested in. More