Mazda of Spartanburg

Excellent car buying experience We compared a couple of dealerships. Asheville didn't have the best inventory and was hesitant to do business with them due to a bad experience from We compared a couple of dealerships. Asheville didn't have the best inventory and was hesitant to do business with them due to a bad experience from a family member. Then we turned to John Finger Mazda in Greenville who lost our business over a higher sticker price on the new car and lower than expected trade-in value for my vehicle. It's just as well since we then looked to Vic Bailey Mazda in Spartanburg, which was worth the drive. We were cordially greeted and taken care of like family. David Hall, our sales consultant, was awesome! He gave us a great deal on our new car and trade-in. He took so much time with us, letting us know when the car would be ready, explained all the fees and no hidden fees, got in the car with us and explained all the features, answered all of our questions, and called the next day to see if we loved our car (and we do!). I highly recommend David and this dealership! Don't waste your time at John Finger Mazda in Greenville! More

Great deal on a great car! Eric Paccione and his team were fantastic! We love our new CX-9. Just as we hoped, it's the perfect balance of style, versatility and value. Eric Paccione and his team were fantastic! We love our new CX-9. Just as we hoped, it's the perfect balance of style, versatility and value. Purchase was done through the Costco auto program. We're down in Charleston and Costco told us that Vic Bailey was their closest Mazda dealer. Eric was a pro, he took care of everything and streamlined the whole process. Great experience all around! More

Efficient and transparent (through Costco) This is by far the best car shopping experience ever. We went through Costco and we bought custom order. We were also buying from a different state, b This is by far the best car shopping experience ever. We went through Costco and we bought custom order. We were also buying from a different state, but they handled all the paperwork for that. From the beginning, they were very fast, efficient, and helpful. We did the initial paperwork through e-mail and telephone, so we only had to drive to get the car. The custom order takes 3 months, and Eric informed us of the process all the way. When the car was ready, we drove to pick it up and we were done within 1 hour. Shannon prepared the contract and financing, and she was very transparent; a real change compared to other experiences we have had. We did not trade in our car, so we cannot speak to that; they did give us quotes, but we got such a good offer elsewhere we decided not to trade-in. We are so happy we will buy again if we choose to buy a Mazda or one of the other brands Vic Bailey has. The efficiency and transparency is worth the drive for us! More

Picture Perfect Buying Experience After coming off of what is probably the worst car buying experience of my life at John Finger Mazda, what a change of pace this was. My salesman was After coming off of what is probably the worst car buying experience of my life at John Finger Mazda, what a change of pace this was. My salesman was Jonathan Meredith and he was excellent. I basically had my trade value ready to go and had already negotiated the new car price at a different dealer (who wasn't able to honor the same trade value after the car I ordered would eventually come in - approximately 2 months down the road), and they accepted the terms. He kept me up to date on the status of the new car and answered any random questions I had while waiting. A different car was located after a couple of months which would allow me to get it sooner, so they were able to get it for me and saved me at least 3 additional weeks of waiting most likely. When I got to the dealership to sign my paperwork, everything was in order and ready to go. The financial portion/signing took less than 10 minutes and we were out in the car reviewing all of the bells and whistles. Again, Jonathan knows his cars - he walked me through basically every menu, screen, control, etc. I've always thought highly of Subaru as a company, but now I know where I'll be buying mine from in the future. Thank you everyone that made this such a pleasant and smooth experience. More

Best Mazda dealership in the southeast! Summary: I recently bought a 2016 MX-5 Miata from Vic Bailey Mazda. This was easily the best new car purchase experience I've ever done. Everyone at Summary: I recently bought a 2016 MX-5 Miata from Vic Bailey Mazda. This was easily the best new car purchase experience I've ever done. Everyone at the dealership was very helpful, and I would definitely recommend Eric Paccione to anyone. We even plan to get a CX-3 or CX-5 in the next year or so, and will be making the trip up there again :) That was the short version. Please read the rest of the review for the all the details. Sorry for the length of it. These guys really deserve all the praise below. Background: I had been searching for a dealer with knowledge about the ordering process because I wanted very specific packages/options. I'm from South Florida, and first got in contact with about 8 dealers over here. Most of them didn't know about how to order a car, and just kept asking me to wait until they got something similar to what I wanted. To me this was unacceptable, and kept looking for dealers farther from here. I finally got in touch with Eric Paccione from Vic Bailey Mazda through a forum member from miata dot net. Eric was very easy to deal with and knew exactly what needed to be done to place an order. Ordering: Eric gave me a great price (better than almost everybody has been getting for this car since it was so new), and quickly offered me the next order allocation. He didn't hesitate to send me email quotes with all the details, and kept me updated throughout the process. My order went into Mazda's system at the end of July and I was told that the car would take 8-12 weeks. I was very excited to get the car and Eric was outstanding at keeping me up-to-date with the status of the order. Dates from when it left the port in Japan, estimated dates of arrival, amongst the other information only available to dealers. I always felt that Eric knew what he was doing and he was always easy to reach. The car finally arrived at the dealership and it had an issue. This is something that almost never happens. However, Eric and Brandon (Manager) did everything in their hands to fix the problem. I got in contact with Mazda North America and between them they figured out a way to get a replacement car for me in just two weeks more. This process was once again handled perfectly. Final purchase process: I flew into GSP airport on a Thursday and made my way to the dealership. They even offered to pick me up from the airport! Once there, my car was ready sitting right outside of the showroom. They had agreed to a bunch of special requests I had made. The car was set to a side, no test drives, no plastics removed, no license plate holes. You name it, they listened and cared. Eric quickly got the last few pieces of paperwork ready and sent me with Mike Bell (Finance) to finish the deal. Financing: I had brought in my own financing. They didn't give me any problems with this. The price we had agreed to stayed exactly the same. There were no absurd fees, and the dealership (doc) fee was very reasonable. Furthermore, Mike was not pushy trying to get me to agree to extended warranties or other service plans. He was very helpful and this was probably the fasted financing experience I've ever had buying a car. We were done in 5-10 minutes. Delivery: After financing, everything was done. I spent some time talking with Eric about the trip we had coming up to get back to Florida. He was just as great in person as he was by phone, text, or email. Very charismatic guy. We were in a bit of a rush because of the trip we had for that day to the Smoky Mountains, so we put our bags in the car and as we were about to leave Eric asked if the car had gas. Since it didn't he jumped in his car and guided us to the nearest gas station. He quickly got to our pump and filled it up with premium before leaving. More

Only dealership offering less than MSRP for 2016 Miatas We were shopping around for the new 2016 Mazda Miata and Eric Paccione was the only salesman in three states that would sell one for less than MSRP du We were shopping around for the new 2016 Mazda Miata and Eric Paccione was the only salesman in three states that would sell one for less than MSRP due to the car's popularity. He actually traded to get the car from a dealership that we had already spoken to. They wouldn't come down on the price, but Eric got the car from them and sold it to us for a great deal. We discussed the deal over the phone and emails and then drove up to Spartanburg to complete the paperwork and pick up the car. Very nice guy. Wasn't pushy at all. We will definitely use him again and recommend him to others. More

First Subaru We ended up at Vic Bailey through Sam's Club new car buying service. They had a Forester is stock equipped exactly like my wife wanted. Over two days We ended up at Vic Bailey through Sam's Club new car buying service. They had a Forester is stock equipped exactly like my wife wanted. Over two days we interacted with Brandon, Matt and Steven. They and the rest of the staff were attentive to our requirements, courteous and professional in their actions. Very knowledgeable on their product. Absolutely no pressure on their part. I would recommend Vic Bailey to anyone interested in a Subaru. More

Wonderful Experience Buying a car from this dealership was a wonderful experience! We were looking for a car for our daughter, and had contacted Eric Paccione on recommen Buying a car from this dealership was a wonderful experience! We were looking for a car for our daughter, and had contacted Eric Paccione on recommendation from a friend. Eric was fantastic to work with. He exceeded our expectations with a vehicle that was perfect for our daughter and well within our budget. Eric went above and beyond the mark for us....In fact, all the team at Vic Bailey were so nice and friendly. They all made our daughter feel extra special on getting her first car! Thank you to Eric and all those at Vic Bailey!!! More

Great experience! Vince is so easy to work with and very knowledgeable at what he is doing, he even went further taking our teenage girl for a ride. Thank you! Vince is so easy to work with and very knowledgeable at what he is doing, he even went further taking our teenage girl for a ride. Thank you! More

MX5 Delivery of Lanuch edition Bought a Launch Edition MX5 through the Mazda Web site selected VicBailey as my little experience with the other local dealer was less than expected. Bought a Launch Edition MX5 through the Mazda Web site selected VicBailey as my little experience with the other local dealer was less than expected. My experience at this dealership was great, no pressure Eric and Brandon were great, I'll continue for Service for sure. More