Mazda of Spartanburg

I cannot say enough good things about my experience at Vic Bailey Subaru. Neely Bailey was outstanding in every way. She was professional, courteous, and very thorough. This is the fifth car I have pur Vic Bailey Subaru. Neely Bailey was outstanding in every way. She was professional, courteous, and very thorough. This is the fifth car I have purchased from the Vic Bailey dealerships, and every experience is the same - great! Not only are they very fair on the purchase/trade side, but their service departments have also been second to none. The buying process was easy, and I highly recommend Vic Bailey Subaru to everyone. More

I just wanted to say a special thanks to Jeff Smith for creating the best car buying experience I have ever had. When Jeff and I first spoke, I let him know that I still had a used SUV to sell before I cou creating the best car buying experience I have ever had. When Jeff and I first spoke, I let him know that I still had a used SUV to sell before I could move forward with my new Mazda purchase. I never felt the slightest pressure from him over that or any other aspect of the buying process. How refreshing! Once I sold my old SUV and I was ready to move forward, I found Jeff friendly, quick to respond, knowledgeable and very helpful. Signing the paperwork provided no surprises as Jeff had let me know what to expect up front. After I had the car for a few days, I contacted Jeff about ordering some accessories and having them delivered to my home (I live 3.5 hours from the dealership). Again, Jeff was great to deal with and made the arrangements to get everything ordered and delivered to me. The whole process has turned out to be the best car buying experience I have ever had. I would HIGHLY recommend Jeff and Vic Baily Mazda. Mike Harmon Charleston SC More

Neely Bailey was absolutely fantastic! She drove the car I was interested from Spartanburg to Greenville, just for a test drive. Once I decided to purchase it, she made the process quick, easy and memorable I was interested from Spartanburg to Greenville, just for a test drive. Once I decided to purchase it, she made the process quick, easy and memorable. Her kindness, honesty and professionalism did not go unnoticed. I would strongly encourage anyone who is considering a new car to let Neely Bailey assist you. More

After going thru a previous unpleasant experience with a dealer, Neely Bailey, instilled my confidence back into the used car buying experience. She was professional, friendly, patient & kind, and she went dealer, Neely Bailey, instilled my confidence back into the used car buying experience. She was professional, friendly, patient & kind, and she went above and beyond what I ever anticipated a car dealer would do!! Had anyone ever told me I would have bought a car “online” without even seeing it or driving it, I would have said hands down, “No Way” I'm too skeptical. But Neely made it possible by being my eyes, intuition, and instinct and made the whole process effortless. She even drove my car to me in another state!! Now that is truly customer service! I can’t say enough on how much she made this a pleasant experience. I would highly recommend this dealership, and Neely Bailey as an excellent sales woman!! Way to go Neely, you are definitely in the right line of work. Thank you! More

I had done a lot of research, and I knew I wanted a Forester. Neely was very professional; she constantly kept in touch with me to let me know how the search was progressing for the Forester I wanted. Forester. Neely was very professional; she constantly kept in touch with me to let me know how the search was progressing for the Forester I wanted. The paperwork was minimal and it went effortlessly! More

My experience with Vic Bailey was absolutely wonderful. Everyone was friendly, helpful, and went out of there way to make my experience great. I received my fixed car in two short weeks and it looked good Everyone was friendly, helpful, and went out of there way to make my experience great. I received my fixed car in two short weeks and it looked good as new. I will absolutely do business here again! More

I first started shopping around for a car in early 2012. I was going to take my time and not be "pushed" into anything. I HATE car shopping and have not had the best interactions with car sales people. I I was going to take my time and not be "pushed" into anything. I HATE car shopping and have not had the best interactions with car sales people. I was dreading it. I emailed Jeff Smith at Vic Bailey for the first time in May 2012. I emailed lots and lots of dealerships and sales people. I encountered such rudeness, I was shocked. Jeff was always pleasant and never seemed annoyed that I was still emailing him by November without coming any closer to purchasing a car. I do not live in Spartanburg. I live about an hour away. I visited both dealerships in my area and decided that I would NOT be buying a car from them. I finally drove down to VIc Bailey, got the information I needed, ordered my car a week or two later and the rest is history. My car arrived right on schedule, exactly as ordered. Jeff was not working the day it arrived, but notified me as soon as it showed up on the truck. Another salesman handled the transaction since Jeff was off that day, but he was just as pleasant and helpful as Jeff had been. I would recommend Vic Bailey Subaru to anyone shopping for a car. It was THE most painless car buying experience I have ever had. I will be singing their praises for years to come! More

The salesman was very nice, not pushy, answered all my questions and was very patient. Worked with me and let me try a couple vehicles, new and used before making my decision. questions and was very patient. Worked with me and let me try a couple vehicles, new and used before making my decision. More

We were looking for a vehicle, not sure if it was to be used or new. We had a Mazda Protege5 and loved it, and my family had owned Subarus, so we dropped in, feeling like we had a connection to both brands used or new. We had a Mazda Protege5 and loved it, and my family had owned Subarus, so we dropped in, feeling like we had a connection to both brands. We weren't sure if a new car was in our budget, so we were also looking at used. Steven Darchiville met us outside on a very cold day and let us know that all the vehicles in the showroom were open, we can see all of them, sit in all of them, and start our search there. Turned out to be the best decision we made. Steven was knowledgeable about both brands, showing favoritism to neither--just giving us the lowdown on each car we sat in (and we did sit in ALL of them!). When it came time to test drives (which was on a separate visit--my husband loves research and this car decision wasn't to be entered into lightly!), Steven was there. We drove Mazdas, Subarus...even a lovely Passat! You know it when you sit in it, and when we drove the Impreza hatchback, that was it. Problem was, it was a manual (which is fine, but when you're a busy Mom, handing things back and getting things handed up to you from the back seat, it's nice to not have to worry about clutch). I must say--the Impreza manual was genuinely FUN to drive. But, how about an automatic? No problem, Steven said--the dealership is getting in an automatic. Next test drive, we drove the automatic Impreza. It truly was love.... But, we needed a hatchback, not a sedan. Again--No problem, said Steven. We can order one! But...it comes back to the budget. We're not rich people. We work hard for our money. Was a new car affordable? Steven looked at what we wanted, did some math, and came up with a solution. We COULD afford a new car AND stay within our budget! Decision made, we placed our order and picked up our new baby. Just want to say that everyone we dealt with at Vic Bailey was superb--there was no pushy salesmen, no introduction to skeevy Managers with limp-fish handshakes. Just straight-forward, look-you-in-the-eye answers with people who truly know their stuff and seem genuinely glad to see you. For me, there's no competition when it comes to buying cars--I'll buy every single car from here until the cows come home from Steven. He was truly amazing, from the way he treated my husband and me, to the way he treated our son (whose primary concern about a new car was Lego storage!). I feel like talking with Steven (and while we were signing papers, Brooke Walker) we were talking with someone we've known for much longer than just about a month (I told you he was patient!). Thank you! More

I found this dealer on cars.com while researching a Mazda CX9. Neely text may I help you so I text back about the price of the CX9 listed. She had me a reasonable price in the matter of minutes. When I Mazda CX9. Neely text may I help you so I text back about the price of the CX9 listed. She had me a reasonable price in the matter of minutes. When I decided this was the CX9 I wanted I place a Phone call to Neely she had everything from the paper work to a full tank of gas and a very clean car when I picked it up. More