Mazda of South Charlotte

I did not purchase my Mazda CX-9 in Charlotte, but live here now. I visited the dealership recently for my first service and had an exceptional experience. Billy, the Service Manager, was amazing. Every here now. I visited the dealership recently for my first service and had an exceptional experience. Billy, the Service Manager, was amazing. Everything was effortless. I did not even have an appointment and the oil change and tire rotation were completed in 35 minutes. I would absolutely recommend the service department. More

Daniel was very accommodating and friendly. The test drive and buying experience was as pain free as it could get. I did end up getting a Mazda 3 and I love it. drive and buying experience was as pain free as it could get. I did end up getting a Mazda 3 and I love it. More

The transaction took the better part of a day to complete. The dealer's initial offer for a used 2009 Mazda5 was only $1000 less than a brand new Mazda 5. I found the manager to be disingenuous as h complete. The dealer's initial offer for a used 2009 Mazda5 was only $1000 less than a brand new Mazda 5. I found the manager to be disingenuous as he repeatedly "misquoted" the blue book value of the car. In the end we agreed on a price for the car and my trade, only for me to later find that the dealer reduced the amount they gave me for my trade by $1000 on the paperwork. They used part of my down payment to pay off my trade, when the deal was for the dealer to pay the trade off in full. They embodied every stereotype of a used car dealer and I will not use their services again. I will also tell everyone I know to steer clear of this place. More

My wife, 6 month old son and I, just purchased a pearl white CX9 Grand Touring. All I have to say is "WOW" what a superb vehicle! It is a blast to drive....powerful, responsive, nimble, and yet has the white CX9 Grand Touring. All I have to say is "WOW" what a superb vehicle! It is a blast to drive....powerful, responsive, nimble, and yet has the spaciousness and therefore the practicality of a SUV. Daniel our sale associate was a pleasure to work with, he listened to what my wife and I wanted out of a car and he sure did deliver. Matt and Chris, managers of the dealership, really went out of their way to make this deal happen. This was truly a pleasurable experience from start to finish. More

Mike and Travis were straight shooters, and worked with me to get the right vehicle at the right price. Very happy with the CX-9 touring, and would highly recommend this car and dealership. Thanks a lot. me to get the right vehicle at the right price. Very happy with the CX-9 touring, and would highly recommend this car and dealership. Thanks a lot. More

I traded in my civic and purchased a new 2012 mazda 3 itouring. I love the new vehicle. It is the best car I have ever owned. I purchased it from mazda of south charlotte. It was the best purchase experi itouring. I love the new vehicle. It is the best car I have ever owned. I purchased it from mazda of south charlotte. It was the best purchase experience I have ever had, in many years of car buying. I really enjoyed the friendliness and their willingness to work on the price. Overall, I really enjoyed the whole experience. This is one of the best dealerships out there. Before you purchase another car somewhere else, just at least price them first. I did that and saved some money! More

Michael Bastos is an OUTSTANDING Sales Manager with a fantastic personality! My son and I went to Mazda of South Charlotte an half hour before closing and Michael inquired about the model car and access fantastic personality! My son and I went to Mazda of South Charlotte an half hour before closing and Michael inquired about the model car and accessories my son was interested in. We told Michael we would come back and Michael told my son he would make him a deal that he could not refuse. We went back to Mazda of South Charlotte a couple of days later to get an estimate on the car he wanted. Instead of getting an estimate, Michael made it possible for my son (who is a college student) to purchase a brand new 2012 Mazda3 Touring with all of the accessories he desired. My son took the car home with him that same day. Originally, we spoke with salesmen at other Mazda dealerships. However, the deals the other dealerships offered could not compare to the deal Michael gave my son. The price was unbelievable! I will tell everyone I know to speak with Michael Bastos when you are considering buying a car. Michael keeps his promise of customer satisfaction. I plan on buying my next car from Michael Bastos at Mazda of South Charlotte. We sincerely appreciate all Michael’s help and we are totally happy with the brand new 2012 Mazda3 Touring. More

Thank you Michael Bastos for your wonderful customer service and friendly, cheerful attitude the entire time I was trying to get into my brand new 2012 Mazda3. I really appreciate the efforts you made t service and friendly, cheerful attitude the entire time I was trying to get into my brand new 2012 Mazda3. I really appreciate the efforts you made to get me exactly what I wanted...and you did!! I love, love, love my new car! I think you are a fabulous salesman and would gladly send anyone I know down to see you! Happy Holidays to YOU and the rest of your sales team! You sure did make mine unforgettable!! Thanks again!! Best Regards, Jennifer Taylor, Lexington, NC (VERY PROUD OWNER OF A 2012 MAZDA3 I TOURING) :) More

My wife and I had been looking for a crossover suv for awhile, we finally decided to check out the CX-7. we love our 6 and we thought we would give Mazda a try again. when we were finally ready to buy, Mi awhile, we finally decided to check out the CX-7. we love our 6 and we thought we would give Mazda a try again. when we were finally ready to buy, Mike worked very hard to get everything taken care of and to schedule a time to have our accessories installed. unfortunately, we had personal issues with the car we purchased, (the CX-7 is a great car, it just was not right for us), so we went back to the dealership to see if we could possibly find something else, or get back our money and trade. everybody at the dealership immediately acknowledged us and were determined to make us happy. Mike took us out on the lot to see if anything else would fit. my wife became very interested in the Mazda 5, so Mike got the keys to a nice one and sent us out on our own for an extended test drive to make sure we would be happy. we were very happy with the 5 and wanted to see the options on the lot. this was on the Monday of the week of Thanksgiving, and we had our tired 1 year old with us, and it was pouring down rain. Mike was running around in the rain bringing different trim options up for us, the other salespeople and there receptionist were happily keeping our son happy. Mike and the sales manager gave us a great deal on the 5, and bent over backwards to make us happy. not many dealerships will be willing to take a new car back, and even fewer would give such a great deal on another car, and work so hard to make people so happy on such short notice. if you need a good car that is reliable and fun to drive, go see Mike Rithamel at Mazda of South Charlotte. More

We purchased a 2011 Mazda Miata at this dealership. We were very pleased with the buying experience. Mike was really fun to work with and was very accomodating to all our needs and expectations. Our Miat were very pleased with the buying experience. Mike was really fun to work with and was very accomodating to all our needs and expectations. Our Miata had some power issues and it was towed to this dealership, it was fixed within less than half a day while we were there to pick it up, we spoke with Mike and with the Sales Manager Ryan. They cleaned the vehicle for us before we took it home. More