Mazda of South Charlotte

Great experience at Mazda of South Charlotte We bought a new 2018 Mazda CX-5 at Mazda of South Charlotte and had a good experience! We worked with Moe, who was very helpful, knowledgeable and exp We bought a new 2018 Mazda CX-5 at Mazda of South Charlotte and had a good experience! We worked with Moe, who was very helpful, knowledgeable and explained everything about the car. The dealership is so bright and clean and welcoming. Moe made it a pleasant buying experience. More

Excellent Heamonse Washington was an awesome sales person. Definitely recommend him. He made me feel at home and comfortable and did everything possible for me Heamonse Washington was an awesome sales person. Definitely recommend him. He made me feel at home and comfortable and did everything possible for me to leave there with a new car. Was not just throwing numbers out there but made it more personal. More

Great experience Moe was great and so thorough with the car and all my options. Such a pleasure to do business with this dealership. Light atmosphere with up beat staf Moe was great and so thorough with the car and all my options. Such a pleasure to do business with this dealership. Light atmosphere with up beat staff. Thank you again!! More

great service! Went to Mazda just to look around and was approached by rob. He was A very polite and knowledgeable salesman even though I was not going to purchase t Went to Mazda just to look around and was approached by rob. He was A very polite and knowledgeable salesman even though I was not going to purchase that day. I would recommend this dealership! Great service and beautiful dealership! More

Stay away!!!Liars In all my years of car purchasing I did not think I would come in contact with the devil himself; Bobby Arshad. This man is a dispicable human being w In all my years of car purchasing I did not think I would come in contact with the devil himself; Bobby Arshad. This man is a dispicable human being who lied and cheated me on my purchase. My salesman told me that I if I did not give him a good google review Bobby Arshad would deduct $200 from his pay. I am sitting here crying on Saturday morning because of what Bobby did. I feel violated. I know that there is no way to legally return my car but I would stay away from Mazda of South Charlotte as long as Bobby is allowed to manage the sales floor. More

Poor Business Integrity • • I was working with dealership on a used car only to find out later that the vehicle had been sold. I was contacted 10-7 by the dealership about my • • I was working with dealership on a used car only to find out later that the vehicle had been sold. I was contacted 10-7 by the dealership about my inquiry. I asked for pictures (stock photo on line), and was told vehicle was at the Mazda of South Charlotte dealership, and I would get pictures when it stopped raining. On Monday, I received pictures, and I had a few questions. On Tuesday, I was asked for a deposit, and told the management that I would not leave a deposit until I viewed the vehicle. I asked when the vehicle would be back from their sister BMW dealership and I was told Wed. I told my contact that I would be travelling to the upstate Thursday, and I can be there to see vehicle. I was contacted and told the vehicle had not returned from the other dealership on Thursday. I contacted the dealership Thursday and was told the vehicle would be back on Friday. I contacted the dealership Friday at 12:42, and was told the vehicle had not been returned, and " Hi, mr Broome, the vehicle has not made it back to our location and as soon as we get it we will send that information your way - Thank You" • I got a call this morning (Sat 10-14) only to be told that the vehicle was sold last night (Friday). I am not disputing that a deposit would have guaranteed my chance to purchase the vehicle, only the business integrity of Mazda of South Charlotte, not to have contacted me when the vehicle arrived, (as I was told), and given me the chance of first refusal. If you see a vehicle on line that you are interested in at Mazda of South Charlotte, be sure to leave a deposit More

amazing experience- RJ and Bobby are the best It was only a matter of time... I've been inducted into the Mazda of South Charlotte family. The CX-5 is AMAZING (it's so pretty!)... and the staf It was only a matter of time... I've been inducted into the Mazda of South Charlotte family. The CX-5 is AMAZING (it's so pretty!)... and the staff at MOSC are beyond incredible. RJ patiently walked me through every feature of the car and explained ongoing support and maintenance. Bobby truly represents the advantages of the Mazda brand and made himself available for all of my questions. Everyone was thorough and professional and the entire experience made me comfortable and confident in my decision. I was previously just a fan of Mazda Motorsports but now I'm a true advocate for the brand and for this specific dealership. I would highly recommend Mazda of South Charlotte to anyone looking for a better car driving experience. More

If you can avoid this dealership, AVOID!! I have been searching for a very specific pre-owned Mazda CX-5 for months and this dealership happened to have the car I wanted. To start off, it was I have been searching for a very specific pre-owned Mazda CX-5 for months and this dealership happened to have the car I wanted. To start off, it was almost impossible to get a quick and accurate response from the internet and sales team. After being told we had a specific deal over email it was then revoked acting like I made a mistake when I had very clearly asked if I understood the offer correct and it was confirmed. The experience got even worse after dealing with the manager, Jesse. He made it very clear that they are a high volume car dealership and he had no time to provide friendly customer service, nor did he care if I purchased this car. After traveling 2 hrs to Charlotte to purchase the car he was even ruder in person. I am giving this dealership one star for Tony in service. He was wonderful and attentive, making sure that I was taken care of with one minor service need. If you can find your car elsewhere, make the drive to another dealership. Every dealership I went to in Asheville provided stellar customer service. More

one happy girl Robert McCormick helped me today and if it wasn't for him I wouldn't have gotten this car ! He was very very nice and respectful and not only did he m Robert McCormick helped me today and if it wasn't for him I wouldn't have gotten this car ! He was very very nice and respectful and not only did he make sure I had what I needed he went above and beyond to make this deal happen ! I will definitely be back :) thank you so so much for everything today ! More

Purchase my new 2017 CX-9 from Mazda of South Charlotte We went to Mazda of South Charlotte to look at the new 2017 CX-9 Signature. Moe was our salesperson and did an awesome job! He answered all of our q We went to Mazda of South Charlotte to look at the new 2017 CX-9 Signature. Moe was our salesperson and did an awesome job! He answered all of our questions, and helped us get the best price on the vehicle. I looked at average sales price of the CX-9 Signature and we made out with an insane deal. I highly recommend Mazda of South Charlotte, this is the second car we have bought from them in the last year. Great place to purchase a car and have it serviced. I would also recommend you work with Moe, real easy to work with, not pushy and always takes care of his customers. They really take great care of us each and every time you go there. The Service department is also great, Dana in Service always makes sure my car is washed and looking great after any service and gets me a loaner car whenever I need it! More