Mazda of South Charlotte

Zach helpful and informative salesman. He went beyond to assist me when I purchased a car from a not so helpful salesman "Marco". I recommend him a reputable young man. Keep doing what you He went beyond to assist me when I purchased a car from a not so helpful salesman "Marco". I recommend him a reputable young man. Keep doing what you are doing Zach. Thank you again for your service and commitment. Mazda should be proud to have you on the team. More

I purchased a Mazda CX5 about a month ago from salesperson Marco. Marco NEVER called to see how I was enjoying the car, if I had any issues or concerns that I wanted to address after purchasing th salesperson Marco. Marco NEVER called to see how I was enjoying the car, if I had any issues or concerns that I wanted to address after purchasing the car. Never congratulated me for purchasing the car. He showed me the minimal about the features on the car. It was Zacc Shook who took time out to educate and give me insight about the vehicle and he was not the salesman. Thanks again Zacc!!! Not bragging but I paid cash for this car over 24.000.00 to round it off. I had a minor fender bender and Caliber collision alerted me that a sensor was not working on the car due to it being painted over. I under the direction of caliber alerted Mazda South speaking to Marco allowing the Caliber manager to explain the situation. Marco immediately under the direction of Mike he claims to tell me that they would not take responsibility for the sensor because of the possibility it was damaged after purchase. I explain to him or try that the sensor never went off while I was backing up had it did I would have been alerted. He goes into a spill about the possibility of a lawsuit, that they can't tell when the sensor defected. All to distract from being liable or taking responsibility. Mind you the sensor is less than 100.00 dollars. Very minor issue that Could have easily been rectified. however I the customer was not heard, felt blamed and disregarded. This man whom I purchased a car from did not try one bit to advocate for me, the customer, his customer. I became a lil heated informing him that I thought he was the worst salesman I have ever encountered and I still feel that way. Mike was helpful and I appreciate him listening without blame or distraction. I don't know what this young man is going through however he needs to resolve his issues. He also took a call from his MOM in the middle of our sales discussion about the car leaving me for at least 15 minutes. I understand emergencies arise, that was a red flag there hindsight wise. Treat your customers with better regard and respect. We are paying your bills and keeping up your livelihood. Do better, be Better Marco!!!! Customer service at this level I should have never experienced. I was not asking for a hand out or trying to get services FREE on the sly. I at that time needed active listening and not blaming to make sure Mazda was not at fault for a very minor accident. Stop trying to cover yourselves and give customers the service they deserve. If I had to do it all over again I would not even look at Marco Morehead at this point. More

The Mazda of South Charlotte staff were amazing, especially Zacc Shook. I would highly recommend his services to anyone looking to purchase a new vehicle. especially Zacc Shook. I would highly recommend his services to anyone looking to purchase a new vehicle. More

My wife and I recently had the pleasure of purchasing a car from Mazda of South Charlotte, and I must say, the experience was outstanding thanks to the great staff and Moe Bedwan. From the moment we walked car from Mazda of South Charlotte, and I must say, the experience was outstanding thanks to the great staff and Moe Bedwan. From the moment we walked into the dealership, we were greeted by the friendly staff and Moe made us feel welcome and valued as a customer. Moe demonstrated an impressive level of knowledge about the new Mazda CX-70 and took the time to understand our specific needs and preferences. The overall genuine enthusiasm and professionalism were evident throughout the entire process, making what can often be a stressful experience incredibly smooth and enjoyable. One of the highlights of the experience was the personalized attention my wife received. Moe was patient, answering all her questions with clarity and providing insightful recommendations. The dedication to customer satisfaction was truly remarkable. Even after the purchase was complete, they followed up to thank us for our business and to see if there was anything else we needed. I highly recommend Mazda of South Charlotte and Moe Bedwan to anyone in the market for a new vehicle. Their exceptional service and commitment to excellence set a high standard, and I couldn't be more pleased with our car buying experience. Thank you, Moe for making our car purchase a memorable and positive experience. I am thrilled with our new vehicle and grateful for your outstanding service. More

Have been buying cars here for 10 years. Always great service. Peter Leviev is always a pleasure to deal with. Always great service. Peter Leviev is always a pleasure to deal with. More

I worked with Moe on the purchase of a 2023 Mazda 3. It was a great pleasure working with Moe. No pressure , very knowledgeable and fantastic personality. Dealership was very clean and well set up in t It was a great pleasure working with Moe. No pressure , very knowledgeable and fantastic personality. Dealership was very clean and well set up in the service area. More

This dealership is truly a pleasure to work with. You’re greeted warmly and treated like family the second you open the door. They make car buying a very pleasurable experience. Moe Bedwan was my sal You’re greeted warmly and treated like family the second you open the door. They make car buying a very pleasurable experience. Moe Bedwan was my sales person. He explained the process clearly and made absolutely certain that this went smoothly and that I was comfortable with my purchase. More

Moe is a knowledgeable professional and ensured a smooth buying process. The overall dealership experience was excellent and I would recommend it highly. buying process. The overall dealership experience was excellent and I would recommend it highly. More

Peter is the best and the staff are all fantastic. This is the 4th vehicle I’ve bought here and always maintain service calls directly with them. Their customer service is second to none, their timely This is the 4th vehicle I’ve bought here and always maintain service calls directly with them. Their customer service is second to none, their timely, efficient and great people. Highly recommend! More

Courteous Helpful Professional Clean Knowledgeable Passionate Understanding Hard-working. Took the time to understand my needs and my lifestyle and placed me in a vehicle that met both my current and Passionate Understanding Hard-working. Took the time to understand my needs and my lifestyle and placed me in a vehicle that met both my current and future needs at a price I could handle. I Brian a.k.a "BG" is the man and I highly recommend you go get the Mazda of South Charlotte experience. More