Mazda of South Charlotte

I highly discourage dealing with this place. I went thru their online EZPayment process and the Internet Sales Manager, Pablo, communicated with me that the offer was reasonable and wanted me to I went thru their online EZPayment process and the Internet Sales Manager, Pablo, communicated with me that the offer was reasonable and wanted me to test drive the car the. day. I drove over 3 hours the next day for a 3p appointment with them. After waiting over 30 minutes, I was told the vehicle was going to be $5000 more than our agreed upon offer. Then I was informed that the vehicle was not even there even though the dealer website stated the vehicle was at their dealership. The finance manager was polite about the situation but I was appalled that they would lure me down there and not have the car and then try to get me to pay $5000 more for a future car with an unknown eta. More

I shopped all over North Carolina for my special Mazda, but no one could find it. I went to Mazda of South Charlotte and told Angel exactly what I wanted, down to the tiniest detail. Angel stayed in tou but no one could find it. I went to Mazda of South Charlotte and told Angel exactly what I wanted, down to the tiniest detail. Angel stayed in touch the next few weeks as he scoured the country. To my surprise, he called one afternoon to report he'd found my car. My wife and I rushed to Mazda of South Charlotte and fairly jumped up and down when Angel brought it out to the front door for us....the car was exactly as I had requested. Angel and Sales Manager Jesse had made up their minds to honor my request and kept their word by finding my car. We went back the next week to have some special order lug nuts installed and discovered the service department is outstanding. Service employee Joey greeted us as we drove up, welcoming us with a big grin. By the way, you can watch your vehicle through a glass enclosed waiting area as the technicians treat your vehicle with the utmost care. The service area is highly organized, and my beautiful Mazda was treated like a king. I love my car, it's by far the best I have ever owned, and I would trust no one but Mazda of South Charlotte for its service. Thank you Angel and Sales Manager Jesse for finding my dream car. If you're looking for the best dealership in North Carolina, bar none, give Mazda of South Charlotte a try...you'll love them, just as I do. More

You will pay $5000 more at this dealership than any other All of their cars include a $3000 warranty that you can’t refuse and $1500 paint protection that’s already applied and dealer fees $500 higher other All of their cars include a $3000 warranty that you can’t refuse and $1500 paint protection that’s already applied and dealer fees $500 higher than other dealerships If you want to buy a car with no add-ons this is NOT the place for you More

Buying a car here will cost you $5000 more than just about any other dealership about any other dealership More

I am rating this dealership very low as I believe they were dishonest and misleading in dealing with me. I was interested in a particular model that was supposedly at the dealership. I was ready to make a were dishonest and misleading in dealing with me. I was interested in a particular model that was supposedly at the dealership. I was ready to make a deal. I signed onto the chat in the evening and was told the vehicle was still available and told them I would be their the next day. The next morning I was contacted via text and told it was there and they were looking forward to meeting me that afternoon. I arrive at the dealer ship and, guess what, no vehicle there. They said it was being shipped and might be there in 3 weeks. WHAT! They claimed it was not their fault, but it's their people and their dealership. How the heck can't they know where their inventory is? They just wanted to get someone in the door and sell them a vehicle you can't see or test drive. or maybe, bait and switch. I've owned 2 Mazdas in the past and was happy with them. But never again. Beware before you deal with these people. More

Great experience at South Charlotte Mazda. The buying process was quick and easy even with a trade. Moe (sales) took care to explain all the technology and features and helped with set up. Fin The buying process was quick and easy even with a trade. Moe (sales) took care to explain all the technology and features and helped with set up. Finance was easy to work with as well. Clean and comfortable dealership with waiting room amenities. Thanks for a great experience! More

Buyer Beware! Advertised prices online aren't the sales price. I drove an hour and a half for a used car listing of $17,983. The car itself had no price on the win Advertised prices online aren't the sales price. I drove an hour and a half for a used car listing of $17,983. The car itself had no price on the window sticker. After the test drive I was brought an "out-the-door" price of $20,554. I countered with $20,000 even, which was accepted. Turns out the $20,000 agreement was not out-the-door. They do not sale the cars in-person at the online sales price. Also watch out for a bogus "Paint Protection" fee of $1,350. It was never mentioned and added in without my consent. They advertise a free lifetime warranty which I believe is the reason for the so called "Paint Protection". So much for being free. I cannot recommend this dealership to anyone. I would give 0 stars if possible. Good luck to everyone on their search! More

Great Experience! First time buyer of Mazda and could not have chosen a better store. Very nice staff. Assisted by Mr. Julio Abreu. Mr. Abreu was very attentive to the specifics I desired for my new p not have chosen a better store. Very nice staff. Assisted by Mr. Julio Abreu. Mr. Abreu was very attentive to the specifics I desired for my new purchase and he maintained regular contact after purchase to discuss customer satisfaction and to address any questions. I will be returning if in need of future vehicle. More

The best dealership! Love Peter and Bobbie. They are so professional and efficient. They listen to the customer. professional and efficient. They listen to the customer. More