Mazda of South Charlotte

Angel,(salesman)Jesse(sales manager) & Dennis (finance manager) worked their magic to get me in the car I wanted. I received an excellent offer for my trade-in as well as a great interest rate. Angel & De manager) worked their magic to get me in the car I wanted. I received an excellent offer for my trade-in as well as a great interest rate. Angel & Dennis, you guys are amazing! And I love my car!! More

I have always been skeptical about dealerships. Bad experiences, oil changes that never happened etc. Mazda of South Charlotte must be the real exception. There is just a drift about the service depart experiences, oil changes that never happened etc. Mazda of South Charlotte must be the real exception. There is just a drift about the service department that is all about competence and friendliness. They simply know what they are doing and go about it like pros. I purchase my CX5 at MOSC and I never felt pushed or you know the feeling!!! Maybe it’s in the hiring, management or a combo of both but it always feels right. Thanks Andrew, you and your service crew can not improve. An A plus is simply an A plus. Keep it up!!!!!!! More

Overcharged and gave me an absolutely awful rate, took advantage of me being a single mom with two kids in tow desperate for a car. within two months the car was back in the shop and again another $500 in advantage of me being a single mom with two kids in tow desperate for a car. within two months the car was back in the shop and again another $500 in repairs a year and half later. More

I visited the dealership on Monday, July 26th, and saw a nice 2017 Hyundai Elantra, but the overall experience was very disappointing because of the "out the door" price. More specifically, I did not like nice 2017 Hyundai Elantra, but the overall experience was very disappointing because of the "out the door" price. More specifically, I did not like the ridiculous "prep fee" of $1,879 (!) added on top of the document fee of $799 to the total price. Document fees are unavoidable, I know, and one can argue whether $799 is fair or not, but the "prep fee" is adding more than 10% to the total price of the car and it wasn't mentioned anywhere on the dealership's website, certainly not up front and clear. A pretty steep, significant "hidden" cost, and it's not a good business practice to do that. I've purchased several cars (usually Hyundais) from other dealerships in Charlotte and I've never been charged a "prep fee" so that's a pretty sneaky way to get more money out of a potential new customer, and I'm certainly not going to be among them. I will not buy a car from Mazda of South Charlotte, not now, not ever." More

After taking my car to Mazda of South Charlotte today to have my Android Play, which was installed there, repaired, I was told that it was FINE, that it was my phone or cord which was the problem. Thank you have my Android Play, which was installed there, repaired, I was told that it was FINE, that it was my phone or cord which was the problem. Thank you MALIK KEARNEY for stepping in at the end of the conversation and coming to my car with me. He stayed in the car and worked on the situation until it was fixed, which required some time. He is such a fine young man, deserving of praise for his attitude and knowledge. I appreciate you Malik! 5 ***** for Malik! More

I purchased a new car from Mazda of South Charlotte. Moe and Dennis took care of the transaction. It truly was an enjoyable, pleasant experience. I got exactly what I wanted. Everyone was very accommodating and Dennis took care of the transaction. It truly was an enjoyable, pleasant experience. I got exactly what I wanted. Everyone was very accommodating to my schedule,as I am out of state, that was greatly appreciated. I highly recommend this dealership. More

We just purchased a car from South Charlotte Mazda and I can honestly say this was the best car buying experience I have ever had. The time to negotiate and sign all paper work and get the car was 1/2 the t can honestly say this was the best car buying experience I have ever had. The time to negotiate and sign all paper work and get the car was 1/2 the time I have spent at several other larger dealerships in the area. Process was seamless and easy. Highly recommend! More

Looking at used cars for our 17 yr old, we wanted something dependable and safe. The timing could not have worked out better. In a matter of three days, Mazda of South Charlotte took a 10 yr old Mazd something dependable and safe. The timing could not have worked out better. In a matter of three days, Mazda of South Charlotte took a 10 yr old Mazda3 on trade, we happened upon it while it was on the lift, test drove it Monday morning, and picked it up Monday evening. Jim Irwin, our sales guy, drove the car to our home for the test drive, and made sure the detailing was done to our expectations. Really good customer service. Sales Manager, Jesse James, worked closely with Jim on this for us and we appreciate them both. Daughter loves the car, we are happy! This is our third car from Mazda South Charlotte in a year and we couldn't be more pleased. More

My wife and I had a good experience at Mazda of South Charlotte. We went in looking to trade a Nissan truck in for a Mazda Miata. Cameron was very helpful and pleasant to work with. Even though he was n Charlotte. We went in looking to trade a Nissan truck in for a Mazda Miata. Cameron was very helpful and pleasant to work with. Even though he was new to the position he received the assistance he and we needed. It was a pleasant buying experience and we were able to go to Myrtle beach for our anniversary with the top down and the sun shining. More

This is an edit from a previous post because this is my thirds Mazda purchased from South Charlotte, Mazda. We just purchased our 5th Mazda from this dealer (my 3rd). My last two were the Mazda 6 that I ab thirds Mazda purchased from South Charlotte, Mazda. We just purchased our 5th Mazda from this dealer (my 3rd). My last two were the Mazda 6 that I absolutely loved but I had to turn it in as it was a lease. This time we purchased a red CX5 signature series. I was really torn between the Touring Reserve and the signature (not much of a price difference IMO. The leather inside of the signature was nice although for some reason felt stiff. I asked Hunter (great no pressure and eager to please salesman) to go for a ride with me to help me decide. While he felt the same way Imdid he explained that the leather will feel more cushy once stalled into, which makes sense. Also, although I’v e driven Mazda’s over the last 10 years, I didn’t know how to use some of the systems. Hunter took the time and sat in the car with me to make sure I understood and felt comfortable using them. I’ve had many cars, a Cadillac, BMW 5 series, Suburban, and without a doubt, even over my BMW, I love the Mazda (odd thing to say but true); the interior to me is much nicer. Also, while Hendricks and the Cadillac dealers are very accommodating when bringing your car in for service, Mazda do South Charlotte is the same but I’ve never had to wait an extended period of time for any service ... basically get in the waiting area, set myself up to do work, start or go back to something, and get called that it’s done. Yes, that fast. We also found the same car much cheaper elsewhere and not only did Hunter beat the price, we received and additional $1600.00 credit for being returned customers. This brought the price down for less than a touring reserve. FYI: the touring reserve and signature have heads up display. The negative, the last couple times I paid for car detailing, it was not up to par for me. Unless they’ve changed for the better, get your car detailed elsewhere. More