Mazda of Roswell - Service Center

I was able to schedule an service appointment the same day I called. The service tech didn't even write up a service ticket. He diagnosed on the spot, and had my issue repaired on the spot, free of char day I called. The service tech didn't even write up a service ticket. He diagnosed on the spot, and had my issue repaired on the spot, free of charge. Mazda of Roswell made this a very easy afternoon for me! More

Recently I had an issue with my vehicle while coming in to work. I headed straight to the dealer to see if they could assist. They were able to take me right in and get the issue resolved in about 1 hour to work. I headed straight to the dealer to see if they could assist. They were able to take me right in and get the issue resolved in about 1 hour, so I was able to get in to work without a significant delay. Previously I have visited this dealer and for basic maintenance as well as warranty/recall work. Each time they have taken care of the situation, and even provided a loaner vehicle when they were not able to complete the work within a day. In that situation, they thought they would be able to complete the work, and told me to expect to have my vehicle at the end of the day. When they realized they could rush and possibly get my car to me, or they could not rush and be sure that they did the work properly, they called to set me up in a loaner car so I could get home that evening and back the next day. They did the work and I appreciate their efforts to get it done right the first time, even if it took a little longer. More

I own two Hondas, but bring my vehicles to Mazda of Roswell because of Corey McAtee. He's always clear, fair and makes sure I understand what's going on with my car. As often as he can, he offers me Roswell because of Corey McAtee. He's always clear, fair and makes sure I understand what's going on with my car. As often as he can, he offers me service options that can save me a little money, but is always clear about the difference in those options and how they could impact future performance of my vehicle. A lot of my friends think I'm crazy for taking my car to a dealer for service, but it makes all the sense in the world when you KNOW you can trust them and you know they aren't going to take advantage of you. About two months ago I took my wife's car to another service center (had a coupon...) and they told me I needed new break pads and that they could do it right away. Of course I was skeptical, but I got a quote. We were planning on taking a trip a few weeks later, so we took the car to Corey right away to let him look it over. He showed me that the car did NOT need new pads immediately and explained that we'd be fine to make our trip and take care of the new pads at the next service. Sure, it only delayed the pads about 5,000 miles, but if you add that up over years of driving, that's big bucks! This dealership, and Corey in particular, really understand the idea of customer service and how important it is to repeat business. When the quality of my car is in question, I'm taking it to Corey. And I'm pretty sure my next car is going to be a Mazda! I'm not sure what kind of trouble they have to go to in order to provide such great service, but Corey and the rest of the team make it seem like it's really easy and just second nature. More

I actually live in NY. I drove from NY to GA and had a little trouble during my drive down. I brought my car into Mazda of Roswell and they looked over my car and determined that I had numerous problems little trouble during my drive down. I brought my car into Mazda of Roswell and they looked over my car and determined that I had numerous problems. I was on vacation, they saw the situation I was in and provided me with a loaner car. They showed me all the problems and showed me the parts in question and provided me with detailed information on how they were going to take care of my car. I am home in NY now and my Mazda is running well. What makes this service special is that I am not going to become a repeat customer and yet they saw the situation I was in and took excellent care of my vehicle knowing full well that I would not be coming back. I only wish that my dealership in NY took the time to provide me with the care that I received at Mazda of Roswell. After the service I received, I no longer feel that I am getting the service at my dealership. Mazda of Roswell is by far the best dealership/service I have ever encountered. I only wish I could be a repeat customer. They exhibit a high level of professionalism, quality and service mechanics who know what they are doing. Thanks again Jonathan and Corey!! More

I have been having my car serviced at Mazda Roswell for over 18 mos. Brandon Young is always so reassuring with his positive attitude about any concerns about your car. From the most basic questions to s over 18 mos. Brandon Young is always so reassuring with his positive attitude about any concerns about your car. From the most basic questions to serious issues he is always positive and willing to spend time explaining the issues and possible solutions. He will even take extra time just to explain features on the car that were not explained at purchase. His attitude is always positive and reassuring. Making the not so pleasurable aspect of car service much more pleasant. I can't imagine going any where else for service no matter what car I drive. I just leased my second Mazda here mainly due to the great service department. More

Jonathan, Corey, & Brandon always give great service to my car in a timely fashion- can't imagine going anywhere else! My car is always serviced to meet my expectations, at a great cost, and friendly s to my car in a timely fashion- can't imagine going anywhere else! My car is always serviced to meet my expectations, at a great cost, and friendly service. I know I can always count on the team to deliver results & I feel very safe/trust my car is in the best condition possible for the road. My personal safety & the safety of others is my top priority and Mazda Roswell ensures this will occur & makes me feel confident about my Mazda 6. In fact, I will only let Corey work on my car as I trust him and know he is a very knowledgable technician who will keep me safe! More

Mazda of Roswell is an outstanding dealership. Corey, Jonathan, Aaron, and everyone else is very friendly, knowledgeable, and helpful. Today Corey took the time to talk with me to understand my service Jonathan, Aaron, and everyone else is very friendly, knowledgeable, and helpful. Today Corey took the time to talk with me to understand my service needs and corrected the issue perfectly. I have purchased two cars from Mazda of Roswell and had great experiences both times, and pricing was great. They have been servicing my vehicles for over 8 years, and I won't go anywhere else. More

Brought the car (2006 Miata) in for service: oil change, tire rotation and battery check/replacement. Was advised that battery checked-out good and did not need replacement. This was unusual because I was p tire rotation and battery check/replacement. Was advised that battery checked-out good and did not need replacement. This was unusual because I was prepared to replace the battery! More

Jonathan and the service team did a great job checking me Jonathan and the service team did a great job checking me in and getting me out for routine maintenance on my 2010 Mazda cx-9 suv. Everything w Jonathan and the service team did a great job checking me in and getting me out for routine maintenance on my 2010 Mazda cx-9 suv. Everything was smooth and on time. They are always on the ball, helpful, and only make necessary recommendations for filters or othe scheduled maintenance items. They also do a great job helping me pick up any discounts due to the fact I purchased it there. I highly recommend the entire dealership from Sales to Service. They are all helpful but not pushy. More

Jonathon was GREAT! He kept me updated as to the status of my car and made sure there were no "surprises" when I picked it up. Because of him, I will return to this dealership for work in the future. THA of my car and made sure there were no "surprises" when I picked it up. Because of him, I will return to this dealership for work in the future. THANK YOU Jonathon! More