948 Reviews of Mazda of Roswell - Service Center
Excellent service I recently stopped by Mazda Roswell. I didn't have an appt but needed help. They checked my tires and quickly diagnosed what was wrong. A quick tire c I recently stopped by Mazda Roswell. I didn't have an appt but needed help. They checked my tires and quickly diagnosed what was wrong. A quick tire change and i was on my way again. Friendly and professional service associates. I always like going to Mazda of Roswell. More
Great service, great people My service rep John was ready and waiting for my arrival. He was prompt to answer my questions and ensured that I was both informed about the work tha My service rep John was ready and waiting for my arrival. He was prompt to answer my questions and ensured that I was both informed about the work that was to be done on my vehicle as well as get me situated so that I could work remotely from the dealership lobby. Superb service and kudos to John. More
Outstanding customer service ! First time here and won't be my last! John was very attentive and showed excellent customer service He went over and beyond to help me with my vehic First time here and won't be my last! John was very attentive and showed excellent customer service He went over and beyond to help me with my vehicle! Thank you John ! ;) Veronica V. More
Friendly Service, fair prices Nick was super friendly and professional. I found the prices to be comparable or better than other dealer service departments I have visited recently. Nick was super friendly and professional. I found the prices to be comparable or better than other dealer service departments I have visited recently. Timely service as well. More
Great Service I had a couple of issues with a tire pressure indicator light staying on after a tire rotation, Charlie the Service Manager escalated it to the region I had a couple of issues with a tire pressure indicator light staying on after a tire rotation, Charlie the Service Manager escalated it to the regional managers because it is the only car with this quirk. He is very good at explaining and never gets upset. Great dealership. More
NO CUSTOMER SERVICE WOULD NOT CALL BACK -- 5 MINUTES ON HOLD, LEFT MESSAGES, 2 HOURS LATER AND STILL NO CALL, LEFT ANOTHER MESSAGE-- LEFT ME STRANDED AND FRUSTRATED WOULD NOT CALL BACK -- 5 MINUTES ON HOLD, LEFT MESSAGES, 2 HOURS LATER AND STILL NO CALL, LEFT ANOTHER MESSAGE-- LEFT ME STRANDED AND FRUSTRATED More
Helpful Service He tried to help to get me into a new car even though I’m going through bankruptcy. He was also very consistent. Maybe I’ll get a car from this dealer He tried to help to get me into a new car even though I’m going through bankruptcy. He was also very consistent. Maybe I’ll get a car from this dealership in the near future when my money is right More
Fast, efficient and friendly service. I took my Miata for initial oil change service - I had made an appointment so I immediately noticed my name and type of service on a large monitor. I I took my Miata for initial oil change service - I had made an appointment so I immediately noticed my name and type of service on a large monitor. I was greeted by Stephanie who quickly explained everything and checked me in. The facility is undergoing refurbishment, so the waiting area was pretty basic (though it will be better after the redecorating is completed), but was still OK. The wait time was minimal and the car was quickly completed. Stephanie once again explained what had been done and I was on my way. Overall an efficient and simple process. More
Oil change and leases buy out All went well and Robert was very accommodating and helpful. It would be a pleasure to deal with him again. I would definitely purchase my next car fr All went well and Robert was very accommodating and helpful. It would be a pleasure to deal with him again. I would definitely purchase my next car from him. More
Amazing I recently purchased a Mazda 3 here. The process was fairly easy. I really thought I would be turned down again but I wasn't. My salesperson Terry and I recently purchased a Mazda 3 here. The process was fairly easy. I really thought I would be turned down again but I wasn't. My salesperson Terry and Louis helped me get approved. What's even better is that Louis got me an even better deal than I ever expected by lowering my interest rate and getting a year shaved off my payments plus free oil changes and a extended warranty for my vehicle. I will highly recommend you try them out! More