Mazda of Roswell - Service Center

Great fast service John and the service team were quick, efficient and pleasant. I was advised of software updates that were needed. John Carney was excellent as usual John and the service team were quick, efficient and pleasant. I was advised of software updates that were needed. John Carney was excellent as usual. More

Overall - a pleasant experience Mazda of Roswell makes having your car serviced or repaired as painless and pleasant as possible. I feel I can trust them to not recommend unnecessar Mazda of Roswell makes having your car serviced or repaired as painless and pleasant as possible. I feel I can trust them to not recommend unnecessary repairs or servicing. The service staff is friendly and informative. Also, they provide a comfortable atmosphere for you to wait for your car. More

Excellent Service John knew who I was when I stepped into the service center. You don't see this kind of service every day. Thanks for the great service. John knew who I was when I stepped into the service center. You don't see this kind of service every day. Thanks for the great service. More

Good service Good, friendly, and reliable service. Roswell Mazda has always taken care of my car and I appreciate their service. John is always a pleasure to wor Good, friendly, and reliable service. Roswell Mazda has always taken care of my car and I appreciate their service. John is always a pleasure to work with. More

Quick, and efficient! I’ve taken my car to other local dealers for service and waited way too long for the job to complete even with an appointment. Not here! Out much fas I’ve taken my car to other local dealers for service and waited way too long for the job to complete even with an appointment. Not here! Out much faster than I expected, with a job well done! More

Went in with several concerns, left over the moon! Nick was very helpful from start to finish and addressed all of my concerns (some of which had been overlooked in the past by other members of the ser Nick was very helpful from start to finish and addressed all of my concerns (some of which had been overlooked in the past by other members of the service team). He was very thorough and communicative and kept me updated throughout the entire process (which made the wait much more bearable). He made sure that every question I had was answered, and every issue was promptly addressed. After my visit before, I didn't have high expectations for the service center. They did not follow up on their end when they promised to call me when a part came in that I needed replaced, and they popped a bent piece of the body framework back into place without explaining to me that it wasn't completely replaced. I returned because it popped out again while I was driving on I-85 in the rain at night and had to pull over to the shoulder of the highway and pull the bent piece off myself. I was clearly upset when I returned to the service center yesterday to get it completely replaced (which is what I thought they did in the first place). Nick made sure everything was done the right way, and I am now very pleased. Thanks Nick! More

Recall and oil change I had a 8 am appointment and was told approximately 90 minutes for the work. I was out of there by 9:30 am so no complaints! I had a 8 am appointment and was told approximately 90 minutes for the work. I was out of there by 9:30 am so no complaints! More

Excellent Service team I had to change under carriage liner. When I went to spares Dept, he suggested that I speak to service so that they can lift up vehicle and di complet I had to change under carriage liner. When I went to spares Dept, he suggested that I speak to service so that they can lift up vehicle and di complete inspection and determine exact part needed This was done in 15 min. They gave an estimate, ordered parts, called me when they had the part and fixed my vehicle Great guys More

Excellent customer service center I had to bring my car in due to a noise I was hearing in the front side of my car. Upon arrival, I was asked to pull my car into the service garage & I had to bring my car in due to a noise I was hearing in the front side of my car. Upon arrival, I was asked to pull my car into the service garage & one of the service men came to look at my car & asked me to pull back back & in again & immediately noticed my front left tire bolts were loose. Thankfully, I had taken the side roads from Cumming! I Was also in for a routine oil change, I asked for a loaner car that morning & it was new & clean & ready for me while we discussed service. Not sure service person-lost card, young, tall thin build, dark hair. Great job!! More

Oil change Professional and communicative service rep and I was treated like a valuable customer. That is very much appreciated. Looks like service area is being Professional and communicative service rep and I was treated like a valuable customer. That is very much appreciated. Looks like service area is being renovated/improved. Will be interested to see outcome. More