Mazda of Roswell - Service Center

10/10 recommend Would recommend you to see John Carney for great customer service with a warm welcome! Always updated me about car and went over everything that was d Would recommend you to see John Carney for great customer service with a warm welcome! Always updated me about car and went over everything that was done. Nothing was left unknown. More

service Great service. I bring my car for all service needs and have always been very pleased. I will continue to use Mazda of Roswell for my car needs. Great service. I bring my car for all service needs and have always been very pleased. I will continue to use Mazda of Roswell for my car needs. More

Replacement of Lighter The service department is changing to more of a customer oriented policy which has not being the situation in the past. There has been some manageme The service department is changing to more of a customer oriented policy which has not being the situation in the past. There has been some management additional personnel (Charlie) that is showing by example how to listen to the customer to understand the best method to correct the issue with the vehicle in a reasonable amount of time. The bottom line with the customer is can you fix the problem with the vehicle so she/he can resume their activities. Also, thanks John and Connor. More

Excellent Customer Care Charlie, thank you for taking the time to understand my issues and challenges. Then prescribing a cost effective solution and verifying the work perf Charlie, thank you for taking the time to understand my issues and challenges. Then prescribing a cost effective solution and verifying the work performed corrected the problems. Appreciate you listening to me and being committed to outstanding customer service. More

Recall and Warrantee work Drop off on the way out of town and they did all the work and keep my vehicle until I returned to pick it up. Drop off on the way out of town and they did all the work and keep my vehicle until I returned to pick it up. More

Safety recall and service visit I arrived 20 minutes early. John had full details of what was required. Car taken in immediately. All work completed and car returned within the ho I arrived 20 minutes early. John had full details of what was required. Car taken in immediately. All work completed and car returned within the hour, including extra work not originally scheduled. Excellent job! More

Best in metro Atlanta Kudos to John and everypne in the service department. Always get it right. Will never go anywhere else. I have never had a bad experience at Mazda of Kudos to John and everypne in the service department. Always get it right. Will never go anywhere else. I have never had a bad experience at Mazda of Roswell. More

First Mazda Service In addition to the service, I asked for a price quote on a fender repair. This was done in addition to pushing out the dents in the fender. This was In addition to the service, I asked for a price quote on a fender repair. This was done in addition to pushing out the dents in the fender. This was above and beyond what I expected! The car was cleaned prior to leaving! More

Great experience!! Nicholas as always did a great job! Was a quick and painless experience! Thank you again!! Look forward to seeing the place after all the construction Nicholas as always did a great job! Was a quick and painless experience! Thank you again!! Look forward to seeing the place after all the construction!! More

Friendly, Professional Service Service Department runs like a well oiled machine. Service is quick, efficient and thorough. Really appreciate John, my service advisor, who is knowl Service Department runs like a well oiled machine. Service is quick, efficient and thorough. Really appreciate John, my service advisor, who is knowledgeable and always addresses any issues or questions I have to my satisfaction. More