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Mazda of Roswell - Service Center

Roswell, GA

4.1
948 Reviews

948 Reviews of Mazda of Roswell - Service Center

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August 05, 2018

Great Service John provided great service for my Mazda CX-5! I will happily return from my future service needs, parts, and sales thank you so much, Bruce More

by BRUCEGBRIDGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
August 04, 2018

Customer service here is above and beyond I bought a brand new car here so, I went there to get my first oil change done (it’s FREE). The service staff was very friendly. The service was done More

by SassyMazdaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, James Selvaggio, John Constanino, David Sanderson, Thomas Kunz, Aliyah Taylor, Charlie Maldonado, Connor Taylor
August 03, 2018

Great Service I have a problem with my battery and the service team accommodate my vehicle without appointment to ensure I’m able to go work, thanks for your help More

by rodgar26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Taylor
August 02, 2018

Timely...Accomdating of urgent & unexpected service need. Accomdating urgent and unexpected Service Need. I purchased a service warranty with my used vehicle and the majority of the service was covered und More

by HOLLA2Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Maldonado, Connor Taylor
July 31, 2018

Conner was great to work with. I will return for sure. Conner was great to work with. The dealership was very clean and everyone I encountered was courteous and professional. They e More

by JOHNFSMITH2240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Taylor
July 31, 2018

My service rep Nicholas was AWESOME! My service rep was very professional and personable, he placed me in a nice temporary vehicle, assured me that everything would be taken care of! Nich More

by rhonda.barksdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

replace motor on front driver window Pricing was what I would expect. it did not take as much time as I thought. I was pleased with both the service and the staff More

by Nuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Taylor
July 29, 2018

Service Support The Roswell Service staff have always treated me to excellent service and customer support. Recently on extreme short notice I was provided emergency More

by JTRANEPBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
July 27, 2018

Excellent They were very helpful. Thanks for giving me excellent service and helping me patch my tire. I'm also a big fan of the renovation. More

by Jackson.V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Carrara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney, David Sanderson, Aliyah Taylor, Charlie Maldonado
July 27, 2018

Slow Responsiveness It took 2 months to get an appointment scheduled. Ended up reaching out to Bobby Mack for assistance, who didn’t get credit for the sale. I dropped More

by RMARIPRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Carrara
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Mack, Ben Mulicandov
Jul 28, 2018 -

Mazda of Roswell responded

I am sorry it took so long to get you in for service. I am speaking with Bobby Mack and Ben to see how we can help with that process. In the future you can also schedule online normally for the same day or week. We do offer wash and vacuum services on request as well if you would like that option in the future. Please also consider some of our detail services. You don't need to go a car wash to get a quality detail performed on your car.

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