Mazda of Roswell - Service Center

They saw my check engine light without an appointment! They made time to work in my check engine light problem without appointment. While I waited I found all models on the sales floor open and I sat in s They made time to work in my check engine light problem without appointment. While I waited I found all models on the sales floor open and I sat in some that interested me. I like to keep a potential replacement for my 2003 Protégé in mind. More

Friendly Service Great new waiting room! Prices on filter labor is high. Overall great service and thank you for taking other dealership coupons. Thank you again Nich Great new waiting room! Prices on filter labor is high. Overall great service and thank you for taking other dealership coupons. Thank you again Nicholas. You were great! More

Great service I have been going to Roswell Mazda for many years. I have always been treated well there. They even washed my car free of charge. I have been going to Roswell Mazda for many years. I have always been treated well there. They even washed my car free of charge. More

Service on my vehicle I was very pleased with the service that I received at Mazda of Roswell. My service advisor John Carney was very helpful and knowledgeable. I was ve I was very pleased with the service that I received at Mazda of Roswell. My service advisor John Carney was very helpful and knowledgeable. I was very appreciative of the timely updates he provided throughout the process. I was also appreciative of the time he took to explain to me the issues regarding my vehicle. He provided excellent customer service and as a result made me feel like a valued customer. These experiences are the main reason why I choose to have my vehicle serviced only at Mazda. I would recommend this service department to my family and friends. More

Roswell Staff John has the best customer service staff in Roswell. The updated facilities make it easy for me to complete my work and wait in comfort while my car John has the best customer service staff in Roswell. The updated facilities make it easy for me to complete my work and wait in comfort while my car is being serviced. More

Brakes Service team was excellent. They are very friendly, proactive, and helpful. I tried getting service at other Mazda dealer (Jim Ellis) first because cl Service team was excellent. They are very friendly, proactive, and helpful. I tried getting service at other Mazda dealer (Jim Ellis) first because closer... But those idiots could not even answer their service line phones or return my voicemails left over multiple day period. Roswell Mazda is awesome! More

Very pleasant and well handled. The gentleman who helped me was very friendly and handled things very well. Professional and courteous. My car was returned to me in good condition an The gentleman who helped me was very friendly and handled things very well. Professional and courteous. My car was returned to me in good condition and the service was thorough. I'll be coming back again for sure. More

Excellent customer service Very efficient staff. wonderful facility. my courtesy car was brand new and it was a really nice surprise. I was kept informed of the progress of Very efficient staff. wonderful facility. my courtesy car was brand new and it was a really nice surprise. I was kept informed of the progress of my car and not pressured to have additional services performed. Will definitely be back! More

Great Experience! Everyone was so kind and the service is thorough. Big thanks to Conner who was so helpful!! We highly recommend this service department. The waiting Everyone was so kind and the service is thorough. Big thanks to Conner who was so helpful!! We highly recommend this service department. The waiting area is so nice, clean and comfortable. More

All day affair While I’m satisfied with work that was done, what I wasn’t thrilled about was dropping off my car a week after my scheduled 8:30am appt, only to find While I’m satisfied with work that was done, what I wasn’t thrilled about was dropping off my car a week after my scheduled 8:30am appt, only to find out they didn’t have the rear brake pads in stock and had them shuttled over from somewhere else. 9 hours later, late for an evening meeting I was paying for my service over the phone and having the courtesy car pick up my wife, since I was hustling over in her car to go to my meeting. Just seemed like a lot of extra drama for a set of rear pads, especially since they knew I was coming in a week earlier. Maybe just coordinate with parts & service based on scheduled appointments. More