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Mazda of Roswell - Service Center

Roswell, GA

4.1
948 Reviews

948 Reviews of Mazda of Roswell - Service Center

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January 08, 2021

Excellent service Great communication Fast response to Excellent service Great communication Fast response to needs got service on car while financing lease buyout in less than 90 minutes. Waitin More

by stan.chatlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niyata Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil Uqdah, Anthony Farber, John Carney
Jan 08, 2021 -

Mazda of Roswell responded

We are so happy our Mazda of Roswell team earned your five stars. Thanks, Stan!

January 07, 2021

The service center was nice and clean. Staff was friendly and cooperative. Most importantly, the service was completed within the timeframe promised. Overall, a good experience. More

by Sjmontz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carney
Jan 08, 2021 -

Mazda of Roswell responded

It's our pleasure to assist you! Thanks for choosing Mazda of Roswell, we'll see you at your next appointment!

January 06, 2021

Fantastic service, fair, through. Thank you and great job! Will buy more cars from this dealership. Great job to everyone involved. Very pleased. Wonderful service More

by Remick French
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Batey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Mazda of Roswell responded

This is a fantastic review! Thanks from the entire team at Mazda of Roswell!

January 06, 2021

Love this dealership. All the employees make me feel like family and are not pushy salespeople. Would not go anywhere else to buy or have my car serviced! More

by jumplo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gillison Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil Uqdah, Anthony Farber, John Carney, Clevelin Clay, Charlie Maldonado
Jan 06, 2021 -

Mazda of Roswell responded

We're glad to hear you can trust us at Mazda of Roswell. We appreciate your loyal business. We'll see you next time!

January 04, 2021

Always accommodating and great service.The great at communicating and giving pricing upfront. They take care of any recalls without having charging or asking to do so. More

by VALENTINA.GODWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Jan 04, 2021 -

Mazda of Roswell responded

It's our pleasure to accommodate you! We appreciate your kind review and hope to see you again at Mazda of Roswell!

January 01, 2021

Dealership gave me a free detail and they were unable to provide - second time that I tried to redeem with no success. Why bother to provide services you can't deliver. More

by mhaley0327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Carney
Jan 16, 2021 -

Mazda of Roswell responded

Thank you for the review. I apologize that you have not had success getting your car cleaned when you are in for service. We do try to offer this service on request. I would love to schedule for you come by and have this service completed. Are you free on Monday?

December 31, 2020

My wife and I had a wonderful experience at Roswell Mazda. Anthony was wonderful. Not a high pressure salesman which we appreciated so much. Anthony took time to explain all the features on the car a More

by JULIE.SELF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Safdie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanthony Mitchell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Farber, John Carney
Dec 31, 2020 -

Mazda of Roswell responded

We appreciate you for taking the time to give our dealership such an excellent star rating! It helps us to know that we are meeting the needs of our customers. Thank you from all of us at Mazda of Roswell.

December 27, 2020

I love Mazda of Roswells service. They always keep you up to date and make you comfortable. They worked swiftly so i didn’t end up paying what i was quoted. However, this is the second time this year I have More

by hanna.miller709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Jan 13, 2021 -

Mazda of Roswell responded

Thanks for sharing your feedback, Hanna. We appreciate you always making the trip to our service department. It is certainly never our intention for customers to feel dissatisfied when they leave their service appointment with us. Please reach out with any further questions or concerns and we'd be happy to help. Aaron Gillison - Internet Director - 470-264-6474

December 27, 2020

Fast service! Great and clear communication which makes it a perfect customer service! I highly recommend. Do like getting a detailed report at the end. More

by Lmbraun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carney
Dec 28, 2020 -

Mazda of Roswell responded

This is so great to hear! Thanks for trusting the Mazda of Roswell service team! We'll see you next time.

December 23, 2020

Always have been happy with Mazda of Roswell and the services and pricing. Standard oil change and tire rotation on my MX5 this visit. I typically use a competitor for both. Went with Mazda of Roswell More

by EDAESCHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of employee involvement? Wife made appointment and paid for services.
Dec 23, 2020 -

Mazda of Roswell responded

We appreciate your honesty, Evan. We always aim to deliver a 5-star experience and we're sorry we fell short on your visit. We hope you reach out with any further questions.

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