Mazda of Roswell

Mazda of Roswell was very up-front about costs, time to fix the car, what the actual issues were with the car, and how I can keep the car running better for longer. I trusted Jonathan right away and he did fix the car, what the actual issues were with the car, and how I can keep the car running better for longer. I trusted Jonathan right away and he didn't let me down. I actually had my car towed from Macon (5 Star Mazda) to Mazda of Roswell just so I could get a solid answer from Jonathan about what was wrong with the car. It was well worth it! More

I didn't buy a car from this dealership, but I sure wanted to. We ultimately decided on a Ford Flex--it was just a better fit for our family. However, my experience with everyone at Mazda Roswell was wanted to. We ultimately decided on a Ford Flex--it was just a better fit for our family. However, my experience with everyone at Mazda Roswell was wonderful! I met with sales person Aaron twice. Both times he has personable, knowledgeable, and low-pressure. Manager Sheldon gave me a very fair quote on my trade, and was respectful of my time. Finance Manager Mac was a pleasure to work with. The only reason I give four stars instead of five is that I don't feel I can accurately assess what it's like to buy a car from them. I did get as far as picking out a specific VIN and working out financing. More

Aaron is very knowledgeable about Mazdas and really isn't high pressure. I hated paying retail for the cx-5, but he was more than accomodating. I think of him as a possible great friend. Richard Etscovitz high pressure. I hated paying retail for the cx-5, but he was more than accomodating. I think of him as a possible great friend. Richard Etscovitz More

Did a lot of research, visited several dealerships for test drives, and then emailed a variety of dealerships all over the state of GA to get the most competitive price. I was shocked and appalled by the test drives, and then emailed a variety of dealerships all over the state of GA to get the most competitive price. I was shocked and appalled by the poor communication skills of so many dealerships. Even dealerships I thought I originally liked, got rude and pushy after a little while. However, Roswell and Aaron were very helpful throughout the entire process. He asked real, logical questions and answered all of my questions. I said I had a busy schedule and only had time to communicate through email, and he respected that. He never asked for my phone number or harassed me with tons of calls like so many other dealerships did. I really appreciated that. When another dealership beat Roswell's lowest price, Aaron wrote me the nicest, most polite email back. I worked with the other dealership for a couple more days, but disliked the way they were handling things and I decided to make my purchase with Roswell. Even though the Roswell dealership was a bit of a drive, it was well worth it. Everyone there was incredibly nice and helpful. Even though I had test driven the Mazda3 multiple times at other dealerships, Aaron sat down and showed me a lot of features about my car that no one had bothered to show or explain earlier. I came back the next day to get the car detailed and worked with the Service Department for the first time. They were all incredibly helpful as well. They even installed a new software update that another dealership had missed. Overall, very impressed. More

This was the BEST experience I have EVER had purchasing a vehicle. The vehicle was exactaly as described and there was NO run around in regards to cost! I had a trade in and got my asking price for it as wel vehicle. The vehicle was exactaly as described and there was NO run around in regards to cost! I had a trade in and got my asking price for it as well. I was able to speak with Aaron and Dennis both and they were very honest and up front from the very beginning. This was worth my drive from Carrollton! I highly reccomened Aaron & Dennis to everyone in the market! If you're ready to get a good deal with honest people look no further than these guys!!! More

I simply cannot say enough about my experience with Mazda of Roswell and Aaron Gillison (internet sales). My experience from the very first contact was totally awesome. Aaron went above and beyond what I ev of Roswell and Aaron Gillison (internet sales). My experience from the very first contact was totally awesome. Aaron went above and beyond what I even expected from a car dealer. He understood I was comparing various cars and was very much a devoted Toyota owner. He was absolutely prompt on responding to my e-mails (I surely sent enough!!)He made me feel like I was the only person buying a car. At NO TIME did I ever feel pressured or intimidated, and I have at other dealers. I felt more like part of the Mazda family, everyone was awesome!! I did my research on cars, dealerships and Sales and I have to say, Mazda of Roswell earned my respect and I look forward to a long relationship with them. Oh well Toyota! As for the car I purchased, I got a Mazda3 hatchback and absolutely LOVE IT!! I commute over 100 miles a day and have been blown away with the gas milage. I am consistantly getting 40-45mpg. The car has been a joy and alot of fun to drive. Awesome get-up and Go....Mazda knows their stuff. More

Very Very Rude! Taken my car there since we've owned it. Very Very Rude! Taken my car there since we've owned it. (3 years). On a VERY Large bill, I asked for a "good/repeat customer" discount. They pract Very Very Rude! Taken my car there since we've owned it. (3 years). On a VERY Large bill, I asked for a "good/repeat customer" discount. They practically laughed at me for asking! Would not even consider it. There is no excuse for this. No interest in good customer relationship. I certainly wasn't asking for much. WILL NEVER TAKE MY CAR BACK! More

Chris, while newer had thourgh product knowledge and was helpful and low key from a pressure standpoint. Aaron, very knowledgeable, very helpful, and low key. By low key don't assume a lack of energy or a helpful and low key from a pressure standpoint. Aaron, very knowledgeable, very helpful, and low key. By low key don't assume a lack of energy or attentiveness. From both I got immediate responses during and after work hours. While the product sells itself it was great working with these 2. Add in Mac in finance and the experience was a great one overall. Now about those damn t shirts. I will recommend these guys to others and when the time comes would return to this dealership again. More

We have bought 3 cars (one for each member of the family) from Mazda of Roswell and each experience has been extremely positive to the point that we have let friends know the rewards of working with this par from Mazda of Roswell and each experience has been extremely positive to the point that we have let friends know the rewards of working with this particular dealership and staff. The service departmentis excellent. We love the schedule of maintenance provided because it lets you know when the maintenance is required and the cost involved. Today I had my MazdaSpeed Miata serviced for a cam timing belt...they promised the car by late afternoon but had it ready by 3 o'clock. Runs like a Swiss watch. Hats off to Corey McAtee as he is a great mechanic and very knowledgable. Jonathan Handman/Service Rep was extremly thorough and very customer service oriented. More

My wife had been dreaming about Mazda CX7 for a year and she did not care about details while I was concerned about engine, features and price. Aaron did a great job listening to us and explaining differenc she did not care about details while I was concerned about engine, features and price. Aaron did a great job listening to us and explaining differences between iSport and sTouring which I was considering. He was not trying to sell what they had at the moment but really cared about our preferences. He did a test drive for us driving the car and showing us what the car can do. That was amazing! Finally he gave us a price no other Mazda dealer in the area could give. The car was delivered in time as Aaron promised. I am really happy we met Aaron. I would recommend him to anyone! More