Mazda of Roswell

We thought Mazda of Roswell did a great job with our search for a car. search for a car. More

There aren't enough words to describe my wonderful experience working with Tytiana and the entire Mazda of Roswell team. Everyone was incredibly knowledgeable and attentive throughout the entire proce experience working with Tytiana and the entire Mazda of Roswell team. Everyone was incredibly knowledgeable and attentive throughout the entire process. Every question I had was answered with care, and I never felt overwhelmed. Tytiana has been sure to check in several times since I left the dealership with my new car. I know I can depend on this team if anything ever comes up. I am incredibly thankful and will sing their praises from the rooftops every chance I get. 10 out of 10 experience, would highly recommend! More

Dealership was good and well maintained. We went on a weekend, so it was busy but we didn't have to wait long to get help. Chase was the rep we worked with. I had been to a Toyota and Ho We went on a weekend, so it was busy but we didn't have to wait long to get help. Chase was the rep we worked with. I had been to a Toyota and Honda dealership before this and was annoyed with their process. The salesmen were pushy and not listening to what I wanted. It was clear they wanted a sale and quickly. They couldn't care less about helping make an informed decision. Mazda and especially Chase were a breath of fresh air. Chase listened to what we were looking for and was not pushing for an immediate sale when I said we'd need some time to consider options. He was very enthusiastic about Mazda and the brand, and knew their cars' features well due to his background as a mechanic. He listened to what we were looking for and gave us our best options. It was great to have someone helping you through the process and making sure you're making a good decision. I can confidently say Chase is the reason I got a Mazda. Had it not been for his customer service and enthusiasm about Mazda, I'd probably be in a Honda (I've been a Honda driver the past 15 years). Chase is a great salesman and id recommend him to anyone looking for a car. Anthony the manager and Louis in finance were also a pleasure. Louis was persuasive and was really making a good case for why you might need the extended warranty. We ultimately declined it but got other options, and he was respectful and helpful in helping us make our decision. My only minor gripe was in the negotiation process with our trade in. The offer seemed a bit low. Overall I'm happy with the decision to buy from this dealership. Chase went above and beyond and the rest of the dealership was great to work with. More

We are lucky to have stumbled on this dealership, I wouldn’t do business with any other. Helpful staff that actually care about your needs and help you find the right vehicle and make a good deal. wouldn’t do business with any other. Helpful staff that actually care about your needs and help you find the right vehicle and make a good deal. Chase was our rep and he was patient, knowledgeable, and his passion shone through. He was a true expert who explained every feature carefully, and he knew a lot about them from his prior role as a mechanic. We felt safe and really trusted him. Working with Chase made the deal for us, as we had been to other dealerships and had terrible experiences with reps. As a woman, I experienced reps at other dealerships who wouldn’t even introduce themselves to me or acknowledge me, to a completely different experience of being respected and valued at Mazda of Roswell. I did not feel lied to or taken advantage of in any way. We will be back to Mazda of Roswell for our next car purchases!! More

Service was very prompt. Service advisor made sure to keep me in the loop after initial inspection Service advisor made sure to keep me in the loop after initial inspection More

John Carney the service manager provided an excellent customer service. Taking cared of an issue with our car and made me feel confident in the service they provide. Nicholas and Shayne were very good as customer service. Taking cared of an issue with our car and made me feel confident in the service they provide. Nicholas and Shayne were very good as well. More

Communication was great. They were professional and smart. I’d do business with them again. They were professional and smart. I’d do business with them again. More

The sales personnel and process made the purchase experience not only easy, but pleasant. I’ve had other “memorable “ experiences with car dealers, but prefer to forget them. I would definitely buy a experience not only easy, but pleasant. I’ve had other “memorable “ experiences with car dealers, but prefer to forget them. I would definitely buy another vehicle from Roswell Mazda. More

The team was fantastic and answered all my questions. I highly recommend Mazda of Roswell! I highly recommend Mazda of Roswell! More

Tytiana was an amazing brand ambassador, she made me feel very comfortable and made the car buying process so quick and efficient. I would recommend Mazda of Roswell to anyone, the staff was amazing and the very comfortable and made the car buying process so quick and efficient. I would recommend Mazda of Roswell to anyone, the staff was amazing and the process was painless! More