Back

Mazda of Roswell

Roswell, GA

4.7
3,746 Reviews
Mazda of Roswell serving Roswell, Atlanta, Sandy Springs, Marietta, and Alpharetta is proud to be an automotive leader in our community. Since opening our doors, Mazda of Roswell has maintained a solid commitment to you, our customers, offering one of the widest selections of new 2022 Mazda vehicles while maintaining a friendly and courteous staff to assist you with any question you may have. Whether you are in the market to purchase a new Mazda like the Mazda MX-5 Miata or the Mazda Tribute, a used/pre-owned vehicle, or if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Mazda of Roswell will get you into the automobile of your choice. Mazda of Roswell's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at (470)264-8869 if you have any questions.
Contact Dealership

11185 Alpharetta Hwy

Roswell, GA

30076

Directions

By Type

Showing 3,746 reviews

October 31, 2024

We had an amazing experience with Andrii and Bahar while purchasing our beautiful red Miata! From the moment we walked in, they were welcoming and made us feel comfortable throughout the entire process. The More

by Kalvinabraham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bahar Hamidizadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrii Bondarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mazda of Roswell responded

We're delighted to hear that Andrii and Bahar made your experience at Mazda of Roswell so memorable! Enjoy every moment with your beautiful red Miata, and thank you for the recommendation!

October 26, 2024

My first contact with the dealership was with Jada Scott. SHE IS AMAZING! She answered all of my questions, walked me through the buying process, put me in contact with the people I needed, I am ultimatel More

by jbloodworth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Basil Uqdah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Alvim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Mazda of Roswell responded

We're delighted to hear that Jada made your experience at Mazda of Roswell so fantastic! Enjoy every moment with your new Miata, and thank you for choosing us!

October 25, 2024

It was easy and comfortable for us to buy a car thanks to Andrii’s professionalism and competence. More

by o.v.feshchenko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrii Bondarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Mazda of Roswell responded

Thank you again for your review and sharing this experience with us. We trust that our responses on the other sites show we are interested in retaining your business and improving your current experience and future experiences for you and other clients. Please contact us directly to review and discuss when you have a moment to speak.

October 25, 2024

Mr. Andrii is approachable and very patient on our inquiries. He is very professional and did an amazing job. Thank you for helping me on getting my dream car. More

by Jes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bahar Hamidizadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrii Bondarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Mazda of Roswell responded

Hi Jes, we're delighted to hear that Andrii provided such excellent service at Mazda of Roswell! It's wonderful knowing he helped you get your dream car. Enjoy the ride, and thank you for choosing us!

October 22, 2024

I've leased two vehicles from Mazda of Roswell. They make the process very efficient and have a service oriented mindset - informative, friendly and direct. More

by markhamtrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bahar Hamidizadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrii Bondarenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Mazda of Roswell responded

Markhamtrio, thank you for choosing Mazda of Roswell for your leasing needs! We're delighted to hear that our team made the process efficient and enjoyable. We look forward to assisting you again in the future!

October 18, 2024

Absolutely terrible all round. You cannot make up how awful this service department is. Since buying my vehicle in 2016 I have only used the service department at Roswell Mazda. My More

by brucedoonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Carrara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Mazda of Roswell responded

Thank you for responding. After reviewing the services completed and your accounts we believe the confusion is how long the work should take and the updates while the work was being completed implying they had forgot to complete a service along the way. We generally try to update waiting customers during their stay especially when they have a longer service being completed. We have spoke with him and encouraged him to share estimated times of repair at the beginning so you can have a proper expectations and a goal for us to achieve. We understand your time is valuable and the last thing we want to do is waste it.

Oct 20, 2024 -

brucedoonnell responded

Perhaps I was not clear enough in my review. My second to last service resulted in me having to go back 2 times after the service was completed because Mazda Roswell did not complete the service properly. This points to the competence of the services they provide. When I gave them a second chance and took my vehicle to Mazda Roswell for my last service, they forgot to perform one of the service items while I was still there. They told me they were taking the vehicle back to complete the service. 2 hours later I found my car parked on the side of the service center. The service had been competed and Nick did not tell me the vehicle was ready. Lord only knows how long it had been there. When I confronted Nick he was shocked and surprised that I was still waiting. This again points to the competence of the staff and the poor customer service. These issues go well beyond just communicating the waiting time with customers. For what it’s worth, Nick told me the service would take 1 hour. I WAS THERE FOR 3 1/2. The communication is pathetic. Please don’t play down the issue for what it is. Mazda Roswell don’t care about customers - they seem to have plenty of business and clearly don’t need or care about my business. I need to carefully consider the quality and competence of the service department when purchasing my next vehicle.

Oct 20, 2024 -

brucedoonnell responded

Let me also add I never received an apology from Nick, the service manager, or Mazda (as you can see in your response).

Oct 20, 2024 -

Mazda of Roswell responded

Thank you for sharing these additional details. It sounds like there are some discrepancies between the data in the first response, what we found communicating with service and the additional details in your second review. Please contact our customer relations department so they can get more involved and address these concerns.

October 17, 2024

Arrived to buy a different vehicle (trade in). Purchase was seamless between the dealership and the bank! More

by dfneal38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bahar, and the Guy from the Financial Dept
Oct 17, 2024 -

Mazda of Roswell responded

We're delighted to hear that your purchase experience was seamless at Mazda of Roswell! Thank you for choosing us, and we hope you're enjoying your new vehicle.

October 17, 2024

Bahar is responsive, pleasant, and persistent in her effort to support your automobile search process. More

by BandyT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bahar Hamidizadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Mazda of Roswell responded

We're delighted to hear that Bahar provided such excellent service during your car search at Mazda of Roswell. Thank you for sharing this feedback!

October 17, 2024

The people were very professional and got us in and out quickly . We are very happy More

by anthonys14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bahar Hamidizadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Mazda of Roswell responded

Anthony, we're happy to hear our team provided you with an efficient experience here at Mazda of Roswell! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

October 11, 2024

Bahar has been great to work with over these past months. Bahar consistently followed up with me from the time I received their website. She was attentive and provided great customer service. More

by antwanelee12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Basil Uqdah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bahar Hamidizadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleandro Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Mazda of Roswell responded

We're delighted to hear that Bahar provided you with such attentive service at Mazda of Roswell. Thank you for sharing your experience!