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Mazda of Palm Beach - Service Center

North Palm Beach, FL

4.5
149 Reviews

149 Reviews of Mazda of Palm Beach - Service Center

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December 20, 2019

Craig vitti and Dan Ahearn made good on a promise to touch up a few dings on my used car and even filled up the tank for me. Can't ask for better customer service. Highly recommend this dealership for a More

by Chrismclevenger
Recommend Dealer
Yes
Employees Worked With
Daniel Ahearn, Craig Vitti
Jan 09, 2020 -

Mazda of Palm Beach responded

Thank you so much for the kind words . Volume Pricing Made Us The Number One Mazda Store In Florida and Customer Service Keeps Us There !

November 02, 2019

I am a repeat customer. This dealership is always spotless. Everyone speaks to you. The atmosphere is personable and you get the best deals all around! My salesman, Joshua LaBarre has the patience of More

by Weston2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cekovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua LaBarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Neale, Rodney Maharrey
November 02, 2019

I’ve been going to Knoll Mazda of Palm Beach for over three years now and I have always been satisfied by the sales staff I’ve purchased three new cars and now I’m I just purchased my first used car from More

by drkevinobrien
Recommend Dealer
Yes
Employees Worked With
Will Rejouis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Gomez service department , Michael Molinare, Rodney Maharrey
October 28, 2019

Great service Went to change my oil on my 2017 CX-5 and came out with a brand new one. Loved the service and attention. Everything was taking care of and even went More

by Maritere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Sage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2019 -

Mazda of Palm Beach responded

Thank you so much for the feed back ! Pricing Made Us Number One and Customer Service Keeps Us There. Thank you for helping us become the number one Mazda dealer in South Florida !

October 23, 2019

Service experience Ray Gomez was so professional. Greeted Me immediately. My car was having the 5,000 mile maintenance Took a little over an hour. Car came back washe More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gomez, Candice Hamilton
Nov 09, 2019 -

Mazda of Palm Beach responded

Thank you so much for the feed back ! Pricing Made Us Number One and Customer Service Keeps Us There. Thank you for helping us become the number one Mazda dealer in South Florida !

October 12, 2019

Great dealership; great people We have purchased our last 2 Mazda’s form this dealership in the past year. The experience was great and the service since has been outstanding! Ray More

by Gaeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln and Ray, Michael Goluth
Nov 09, 2019 -

Mazda of Palm Beach responded

Thank you so much for the feed back ! Pricing Made Us Number One and Customer Service Keeps Us There. Thank you for helping us become the number one Mazda dealer in South Florida !

October 02, 2019

Service Center Sucks My 2014 Mazda has been in 3 times for the same issue. It's currently there for this issue and they have had it 3 weeks saying they can't find the pro More

by Jalyca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Nov 09, 2019 -

Mazda of Palm Beach responded

We are so sorry for this frustrating issue. We sometimes cannot duplicate the issue a customer once had or has erratically. As frustrating as this is for you it is equally as frustrating for us. We want nothing more to fix issues on customer cars. That is our number one priority in our service department speed and quality of the work. We are sorry and would love the opportunity to take a look at it again and of course we will give you another loaner car , We want to get to the bottom of it !

September 14, 2019

Great Experience! I backed into a dumpster on my lunch break. I was so panicked and hysterical. So grateful for the kindness Mazda of Palm Beach showed me. They immedia More

by MImiT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Colarusso
Sep 14, 2019 -

Mazda of Palm Beach responded

Thank you so much !! We appreciate the feedback !

August 17, 2019

Scam artists When they fixed my wife's car they took it upon themselves to put an advertisement around the licence plate. The car was originally purchased there an More

by Neilidge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Candice Hamilton
Aug 18, 2019 -

Mazda of Palm Beach responded

Thank you so much for the feedback , I will put a note in the system to keep the plate frames off your car. We replace damaged , broken or sun faded plate frames as a courteous to our loyal customer base as a Thank you for making us the Number One Mazda Dealer In South Florida In Both New Car Sales , Customer Service Ratings and Certified Pre-Owned Sales .

July 13, 2019

Me car bump in road I bought a car week again and noticed something wrong with tire Phil and Ben hands down have gone above and beyond to make me happy and safe. I highly More

by Gigibear
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Cekovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Schleede
Jul 18, 2019 -

Mazda of Palm Beach responded

Thank you so much for the feedback. Listen we try our best everyday to assure no issues whatsoever but sometimes they happen anyways. We will always do the right thing and take care of our customers. Customer service is the culture of our store and you can just feel in the moment you walk in.

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