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Mazda of Palm Beach - Service Center
North Palm Beach, FL
158 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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158 Reviews of Mazda of Palm Beach - Service Center
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November 08, 2018
AWSOME device by two great people!! I had the pleasure of meeting with Mazda and two good people! Ray Gomez Kim Thentam I will recommend this Mazda dealership to all my Mazda friend I had the pleasure of meeting with Mazda and two good people! Ray Gomez Kim Thentam I will recommend this Mazda dealership to all my Mazda friends. Nice More
by JodyB
Employees Worked With
Kim and Ray
November 07, 2018
If there was a better than 5 star review, I'd give it here. Roman Gomez, the Service Manager went over and above to provide me customer care. Not only did I get my routine service on my car, they were on time, Roman Gomez, the Service Manager went over and above to provide me customer care. Not only did I get my routine service on my car, they were on time, they explained every detail and provided extra information about my car that I wasn't aware of. They are Super at this dealership and I recommend them highly. More
by 1234
Employees Worked With
Roman and Raule; service department
November 03, 2018
1st Service for my 2018 CX5 Outstanding!!! Ray Gomez was exceptional!! He is extremely knowledgeable, friendly, a pleasure to work with. I would highly recommend him to others & Outstanding!!! Ray Gomez was exceptional!! He is extremely knowledgeable, friendly, a pleasure to work with. I would highly recommend him to others & will request him in the future. THANKS RAY!!! More
by 2018cx5
Employees Worked With
Rob Lo, Todd Holcomb, Brian Bailes
October 25, 2018
Great customer service Roman Gomez was my service advisor today. He was very personable, prompt to get my car serviced and everything checked out good with my vehicle. He Roman Gomez was my service advisor today. He was very personable, prompt to get my car serviced and everything checked out good with my vehicle. He is an asset to Mazda of Palm Beach..I will request him again with my next service.. More
by lonialpino
Employees Worked With
Roman Gomez.
October 24, 2018
Accomodating and friendly First time to this dealership. Candace Hamilton very accomodating with making appointment for same day as my call. Needed a check to undercarriage as First time to this dealership. Candace Hamilton very accomodating with making appointment for same day as my call. Needed a check to undercarriage as struck by concrete stone which bounced out of a truck flatbed on my way to work. All persons met at dealership were friendly and courteous. Quick service; presented with reasonable pricing which included an alignment. More
by carlover
Employees Worked With
Candice Hamilton
October 20, 2018
Great service! My service wait time was short and sweet. The service advisor Brian had my car in and out of there in no time. Kellie was great. She helped me search My service wait time was short and sweet. The service advisor Brian had my car in and out of there in no time. Kellie was great. She helped me search for my future car and Kim was excellent with advice about taking advantage of discounts they offer with coupons for future service. Will definitely return soon. More
by AdrienG
Employees Worked With
Kim Trentham, Kellie Sheetz, Brian Bailes
October 18, 2018
When you need assistance/guidance, Mazda is the place to go! Had trouble connecting my new iPhone to Bluetooth in my Mazda 6. Went to the dealer and this lovely guy Tevin went right out, got into my car, connec Had trouble connecting my new iPhone to Bluetooth in my Mazda 6. Went to the dealer and this lovely guy Tevin went right out, got into my car, connected my new phone, as well as giving me lessons on how to use it and how he fixed it. I highly recommend Mazda of the North Palm Beaches and when looking for guidance/assistance, I HIGHLY recommend Tevin. More
by JerBev
Employees Worked With
Tevin Gibbs
October 16, 2018
Great service! I brought my Mazda in and met with the service adviser named Candice. She was very helpful and informative. She clearly explained and reviewed all the I brought my Mazda in and met with the service adviser named Candice. She was very helpful and informative. She clearly explained and reviewed all the recommendations that were made for my Mazda. I was very satisfied with my recent visit to the Mazda Dealership of Palm Beach. More
by Robert
Employees Worked With
Candice Hamilton
September 25, 2018
Excellent customer service I had a great experience at Mazda. The last time I visited Mr. William Hicks assisted me & he was the best. He really had my best interest at heart as I had a great experience at Mazda. The last time I visited Mr. William Hicks assisted me & he was the best. He really had my best interest at heart assuring every aspect was presented and understood with financing or leasing. The team work, professionalism & customer service displayed was excellent! I didn't feel rushed & I walked away with my new car. I'm loving it; very much satisfied that I have a new efficient and safe car to drive. Thank you for making my visit a memorable one. More
by Farrah
Employees Worked With
William Hicks, Phil, Gill assisted me
September 01, 2018
Worst in my life This is my first time at this dealer and I would never go back in my life. First of all they lie about the price for the oil change service. It says 8 This is my first time at this dealer and I would never go back in my life. First of all they lie about the price for the oil change service. It says 84 and then they add 7.79 for something else that they never told you I ended up paying 100. Its not too much but the think is that they make sure nobody tells you that when you leave the car. Brian Bailes was very unprofessional and the guy driving the car, don't know the name was, as well. They say they would do car wash and I'd say my kid would do it better. They only vacuum the driver side and thats it. I really don't know if they did rotate the tires, because I really don't trust them. I wanted to do it the right way. Get my car for the oil change at a Mazda dealer where they are supposed to do the best for your car. The manual tells you to do 7500 miles and they keep saying is 5k. I came because i know the first time is better at 5k but they said it has to be at 5k every time. Mazda should do something. Is their brand which is in play here. More
by cmoynelo
Employees Worked With
Brian Bailes
