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Mazda of Palm Beach
North Palm Beach, FL
3,374 Reviews
Welcome to Mazda of Palm Beach, your local Mazda dealer servicing West Palm Beach, N. Palm Beach, Riviera Beach, Boynton Beach, Wellington, Royal Palm, Jupiter, Delray Beach and all of South Florida!! Come in and see the difference!!
All New MAZDA of PALM BEACH. Located on corner of Alternate A1A and NorthLake Blvd in North Palm Beach. We carry a large selection of pre-owned vehicles and we use fair market value pricing for all our vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,374 reviews
July 11, 2018
Purchased a car Got great service today and ended up getting a great car. A big thanks to Todd Holcomb. He did en excellent job in helping me get a 2016 mazda 6 Got great service today and ended up getting a great car. A big thanks to Todd Holcomb. He did en excellent job in helping me get a 2016 mazda 6 More
by Noe garcia
Employees Worked With
Todd Holcomb
July 10, 2018
Buyer BEWARE!!!! Just be careful if you put money down on car to buy and say you will be back the next day to pick up the car and they sold your car to someone else Just be careful if you put money down on car to buy and say you will be back the next day to pick up the car and they sold your car to someone else for more money. Sounds like they do this a lot. BUYER BEWARE!!!! More
by LMZ
Employees Worked With
Kellie Sheetz
July 06, 2018
Dishonest Dealership Found a truck on this dealers lot that we were interested in. We spoke to Hakim Williams and since it was too late in day to check the truck on July 3 Found a truck on this dealers lot that we were interested in. We spoke to Hakim Williams and since it was too late in day to check the truck on July 3rd and we are in Palm Bay (2 hours) he asked us to give him a credit card payment to hold the truck until after the 4th of July holiday. I gave the card and he sent a receipt for payment to hold the truck. Thursday I call to see when to drive down to see and purchase the truck and he then tells me "Oh, another salesperson sold the truck out from under me on July 4th". What a bunch of garbage! Texted him if he refunded my credit card. Of course now..no reply. Will be calling Amex today to file chargeback. I would not trust this place. They do not honor their word and are dishonest. More
by HankB
Employees Worked With
Hakim Williams
July 01, 2018
Very Poor customer service! I picked this dealership based on the car I found on TrueCar.com. It was a pre-owned car, so maybe that is why we were not treated the same as someon I picked this dealership based on the car I found on TrueCar.com. It was a pre-owned car, so maybe that is why we were not treated the same as someone buying a new car. They had a skeleton crew working because it was Father's Day, so it was like a ghost town in the used car section. I did not get a warm feeling from the start, but I loved the car and after doing research we felt it was a fair price we paid. I made an appointment to test drive the car after inquiring on True Car and when I made the appointment I dealt with a very nice lady on the phone. When I arrived to test drive the car, JD met us and before I even had a chance to test drive he was telling me that someone else put a deposit down on the car in case I did not buy it. He was trying to make me feel pressured to buy it or leave. I felt like he was saying "we really don't need your business, so check it out and take it or leave it since we have other people interested". Even on the test drive he did not tell me anything about the car and when we asked questions we both felt like we were waking him up from a snooze in the back seat. The poor customer service rating I am giving is because the car was on Empty and instead of having someone from the dealership fill it up, they gave us the gas card and had us fill it up and bring the card right back. After a long day of paperwork for buying the car, going to fill it up with gas before leaving the dealership was the last thing we wanted to do. That should have been done while we finalized the paperwork. In addition to that, one of the 2 keys I was given had a dead battery and they did not have anyone would could change the battery, so I had to make a special trip on another day to bring that back. The 2nd one also had a low battery signal, so I had that one replaced also when I returned. They did replace them both for no charge, so that was nice, but that should have been done the day I bought the car. I just felt like I was buying a used car at a typical used car lot. The car is only 2 years old and I paid a fair price, so in the end I am very happy, but I would not recommend Mazda of Palm Beach and I would not shop there again. 2 weeks after buying the car, I got a call from another salesman at the dealership asking if I was still in the market for a mazda CX-5 and I told him I bought one from his dealership. He was surprised, so that will tell you how unorganized they are. We did have a great experience with Brian who did the financing. He was very knowledgeable and friendly and he did make us feel welcome. He is an asset to this dealership. More
by Frustrated Buyer
Employees Worked With
JD
June 24, 2018
Great Car, Price, and Service First of all, I was a high school student buying my first car with a very modest budget. We walked in told JD what I was looking for. The first car he First of all, I was a high school student buying my first car with a very modest budget. We walked in told JD what I was looking for. The first car he showed us was exactly what I wanted. It took a minute to get a test drive and paperwork done because the dealership was busy. I believe he had other people he was assisting but I was waiting for insurance to go through. In the end, we were in and driving away with the car in about 4 hours with a great car. More
by 1stressedstudent
Employees Worked With
JD
June 09, 2018
Changed our love for Fords My husband and I went looking for a new vehicle. We haven't had a new car in 11 years, We researched and looked for almost 2 months. Ford has been My husband and I went looking for a new vehicle. We haven't had a new car in 11 years, We researched and looked for almost 2 months. Ford has been our make of vehicle for over 46 years. The Escape was what we thought we wanted. Could not find a vehicle that I liked. On a whim, I pulled up the Mazda of Palm Beach website. I kind of liked the CX-5. So we went to the dealership on Tuesday after my husband got off work. They had just gotten in a new group of CX-5s. I found the one I liked! By Thursday we were the proud owners of our new car. Tim Sias was our salesman and he worked hard to get us a new car. I highly recommend this dealership. It is so clean and everyone was so helpful. Right down to the cashier that had already closed out for the night but opened back up to take our deposit. More
by CX-5 Fan 2018
Employees Worked With
Tim Sias
May 30, 2018
Family friendly environment I couldn’t of asked for better customer service experience from Mazda of north palm beach! Todd was the first sales guy I met and I would recommend hi I couldn’t of asked for better customer service experience from Mazda of north palm beach! Todd was the first sales guy I met and I would recommend him to anyone who wants an honest, trustworthy sale! This was my first time financing a car so I was skeptical and it took me over two weeks to make a decision and Todd was so helpful, patient and caring! He took the time to help me with my decision and found the perfect car for my two kids and I! The whole time I felt comfortable and not pressured AT ALL! My car runs great and is exactly what I wanted!!!! More
by Beachbabe18
Employees Worked With
Rob (finance manager) Valerie (service) , Todd Holcomb
May 24, 2018
JD Gave Me A Great Deal and Even Better Service My son needed a used truck. Found a 2002 4Runner on the website. JD got on the phone immediately and knew the truck inside and out. Impressed, I went My son needed a used truck. Found a 2002 4Runner on the website. JD got on the phone immediately and knew the truck inside and out. Impressed, I went to the dealership immediately. Everything he said was 100% accurate. We came to a very fair price in 10 minutes, and there were no surprises or hidden fees. A true gentlemen. I will highly recommend JD to anyone looking for a straight shooter. More
by JD Gave Me A Great Deal on 4Runner
Employees Worked With
JD
May 23, 2018
Leased a Mazda CX-5 and had a great experience. Our experience with Kevin was great and I highly recommend him to others. He was knowledgeable, friendly and accommodating to our specific needs and r Our experience with Kevin was great and I highly recommend him to others. He was knowledgeable, friendly and accommodating to our specific needs and requests. We didn’t feel rushed, or like we were being fed invalid information/ quotes. We left very happy and I love my CX-5! Thank you Kevin for selling me a great car and for making the overall experience so great! More
by Jills18
Employees Worked With
Kevin Vilsack
May 22, 2018
I've never had such a good experience buying a car as this before going to the dealership I contacted JD everything I was looking for he provided , without problem he found the car, and the monthly payments ex before going to the dealership I contacted JD everything I was looking for he provided , without problem he found the car, and the monthly payments exactly inside what I really wanted, a unique experience in all my life, I am very satisfied and I recommend to anyone I know that is looking for a wonderful vehicle, I was able to purchase my new car, thank you very much to JD and Mazda of Palm Beach! More
by jason&Yeter2018
Employees Worked With
J.D
