Mazda of Palm Beach

I have been HIGHLY impressed with this dealership (specifically the staff) the moment I walked into it over 2 and a half years ago.. and I had been shopping around at quite a few other dealerships, s (specifically the staff) the moment I walked into it over 2 and a half years ago.. and I had been shopping around at quite a few other dealerships, so I have comparisons. For example, Hyundai was where I originally started my car search and ended up leaving almost immediately (for reasons I won't waste time explaining here). Basically, I never felt like I was being "scammed" or any of the other common dealership stereotypes at Mazda.. and I have felt those stereotypes at other dealers. In fact, I felt like I was in the hands of a family member every time I have had any interactions at Mazda. I have heard stories of people dreading having to go to their dealerships for a variety of reasons.. but I can HONESTLY say I cant relate! From service/repairs/sales/questions, whatever the reason that brings me in, I actually look forward to going to my dealership and seeing everyone (who always remember me BY NAME everytime, no matter how long since my last visit -which STILL blows my mind today). I have become a HUGE fan of the cars/features/value, etc.. BUT the fact is that the market is very competitive, and another competitor can always come up with cool features and good deals.. but they apparently can't find the GREAT PEOPLE to compete with the great people I have come to know at Mazda. The fact that sets Mazda apart from the rest, in my opinion, has been the SERVICE I RECEIVE, ESPECIALLY from Matt, Todd, Ray and Vlad. There have been several times that I've walked in without appointments and was welcomed with open arms and helped immediately anyway. There have been times that I was being helped by one associate, and needed something else once the associate had gotten busy with another customer, or had already left the dealership for the day, and I was immediately taken care of by another associate. Even THEY all work together as if THEY are a family! I have never been made to feel like a bother, even though I am SURE I have been bothersome at times.. haha.. Long story less long, I love the dealership and staff just as much as I love the cars, and this COMBINED has made me a loyal Mazda fan for LIFE!! I started my Mazda experience 2 and a half years ago with a used 2015 Mazda 3, and I am now the VERY proud owner of a BRAND NEW 2020 Mazda CX-5!! All thanks to the incredible help and service of Matt, Todd, Ray and Vlad. They all deserve raises and bonuses and extra vacations! Please take care of those guys so we can all continue being taken care of so well! More

They made it easy for me. Located the vehicle I wanted, made the experience pleasant and easy especially in this difficult time of social distancing. made the experience pleasant and easy especially in this difficult time of social distancing. More

Matt took great care of me even though I was worried I was going to not get approved. He made sure it happen! Thank you was going to not get approved. He made sure it happen! Thank you More

Friendly and professional staff with great knowledge on the products and outstanding customer service. Prompt response on text or phone call and very high standard attitude. the products and outstanding customer service. Prompt response on text or phone call and very high standard attitude. More

She has a great disposition! She made this experience seamless and I‘m so happy with my new CX-5. A++ I highly recommend her! seamless and I‘m so happy with my new CX-5. A++ I highly recommend her! More

I purchased a Mazda CX-9 from Mazda of Palm Beach, they have a great friendly environment to purchase and service your vehicle through, highly recommend! have a great friendly environment to purchase and service your vehicle through, highly recommend! More

Easy, fast, efficient I started the process via text and all went extremely smooth. The car was as promised. I would highly recommend this dealership and all went extremely smooth. The car was as promised. I would highly recommend this dealership More

She was an absolute delight to work with! While we weren't able to make a deal on a car, she was attentive, focused, kind, and clearly working really hard to make things happen! Had it been a differen weren't able to make a deal on a car, she was attentive, focused, kind, and clearly working really hard to make things happen! Had it been a different time, I would have gladly bought a car from her! More

Great service We shopped online and found the vehicle (CX3) we were looking for our teenager, at a good price. We completed most of the paperwork over the phone. Th We shopped online and found the vehicle (CX3) we were looking for our teenager, at a good price. We completed most of the paperwork over the phone. The process was easy and the wait time minimal. Thank you Joshua and Rodney for your great service! More