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Mazda of Palm Beach

North Palm Beach, FL

4.8
3,388 Reviews
Welcome to Mazda of Palm Beach, your local Mazda dealer servicing West Palm Beach, N. Palm Beach, Riviera Beach, Boynton Beach, Wellington, Royal Palm, Jupiter, Delray Beach and all of South Florida!! Come in and see the difference!! All New MAZDA of PALM BEACH. Located on corner of Alternate A1A and NorthLake Blvd in North Palm Beach. We carry a large selection of pre-owned vehicles and we use fair market value pricing for all our vehicles.
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2677 Northlake Blvd

North Palm Beach, FL

33403

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Showing 3,388 reviews

February 28, 2025

Thanks to Ben Kairalla for making my experience from start to finish at Mazda of Palm Beach top notch! He and the manager, also named Ben truly know the meaning of real customer service. I was treated v More

by wavesofchange14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cekovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua LaBarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kairalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Go see the two Ben's for the best purchasing experience (Ben K) and the best deal (Ben C General Manager). More

by westhighlandwealth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cekovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua LaBarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kairalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

On 02/12/25, I went to Mazda of Palm Beach to test drive a 2021 Mazda 3. Prior to arriving at the dealership, I spoke with the dealer and we agreed upon 16500 OTD with the removal of their "Platinum Protect More

by Gmur
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Eugene Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Sanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Mazda of Palm Beach responded

Thank you so much for your review . Yes many customer chose to come in and try to negotiate we offer a no haggle one price operation . We do not negotiate or Internet price. There is no “ tactic “ we are the only dealer who CLEAR in LARGE print show exactly what the price is. We have ZERO hidden fees whatsoever. Yea we do have 30-40 1 star reviews above over 16k customer. We try our best to be as up front as possible. The fact the managers even took the package off is against our policy. I will speak to them. Abosoutley non of our cars are priced anywhere near market always below way below so I’m not sure 4-5k over market means they aren’t. We have the latest software where AI prices our cars automatically to be the top 3 lowest in a 500 mile radius . We are the largest pre owned Mazda dealer in the country we didn’t get there because of high prices we got there because of extremely low volume pricing and excellent customer service . Thank you for your review we apologize we don’t negotiate.

Feb 27, 2025 -

Mazda of Palm Beach responded

Thank so much for your reply , yes we are attentive to customer who reach out to us , we want to make sure we’re in constant contact with our loyal customer base . Thank you for pointing that out. We would also like to thank you for correctly saying our pricing at AT or below market not 4-5k over like you mentioned in your first review. We welcome all photos and reviews ! Staff went against policy and offered you a discount . Thank you for pointing that out as well certification IN LARGE print says starting at 793. Certification pricing varies each model car and mileage. Thank for you email to Mazda as well . We welcome all feedback and look to get better each day ! Thank you for making us the largest pre owned Mazda dealer in the country 19,20,21,22,23,24 and so far this year 2025! As well .

Feb 28, 2025 -

Gmur responded

I would like to thank the con-man representing Mazda of Palm Beach for admitting to lying in their initial response about "not pricing anywhere near market value" and being "way way below market value" and the CLEAR in LARGE print. I did go over the page once again just now and saw in FINE and SMALL print at the bottom of the page of the starting certified warranty of 1295, not starting at 793 as they said in their last reply. More lies. Taking taxes out of the pricing puts it at 21,000 which is 3k above the high end of cpo value and 4k above their listing price of 17006 before fees and SEPERATE and at the BOTTOM of the page warranty information. Also, to admit that staff went against policy is a pathetic attempt to save face. Having so little control over your staff to the point where they supposedly go against policy and lie about negotiation and pricing to get you in the door is a testament to how poorly managed this buisness is.

Feb 28, 2025 -

Gmur responded

Notice how they failed to address the constant calls, harrassment, and lying about them being willing to negotiate the price to get me into the dealership. Not to mention the CLEAR in LARGE print not including the 1350 certified used warranty. They "do not negotiate" except I have several text messages indicated that they were willing to go down $500 from their price before taxes and fees. Also, CPO value of a 2021 mazda 3 with 84000 miles is between 16-18k. Their internet price is $14107 + $2899 mazda protection package which comes out to $17009 which is not "way below" market value it is smack in the middle. Thats before $1024 in taxes and $1793 in fees which would come out to 19822. Best part is the price they offered me 2 weeks ago with the 1350 certified used warrenty that WAS NOT IN THEIR ONLINE LISTING made the total come out to just under 22000 which is $4000 above their listing price that supposedly includes all fees. They then today offered 17000 (which is a 6 dollar difference what a deal) and offered to get it "on paper at 16500++ before taxes and $1793 in fees " which definitely sounds like negotiation to me. Everything they do in regards to pricing is shady and the nerve they have to lie so publicly shows how little they care. I will transcribe every single text i have between them and post screenshots on their social media if they want to keep lying.

Feb 28, 2025 -

Gmur responded

Update: I forgot to mention that when I went to test drive the vehicle, their "certified pre-owned" car had missing buttons on the driver side seat controls, the driver and passenger seat had their fabric lifting in the back, and the car was absolutely filthy when I came in to test drive it. The "160 point detailed inspection" they advertise on their site very clearly states "INTERIOR - Check that seats and headrests work properly in all positions (1 of 6 checkpoints)". Surely if they checked to see if the seats worked properly they would've noticed the missing controls for moving the seat back and forth. If something that simple is missed then it is a clear indication that their inspection is all fluff and they don't actually care enough to check for even more glaring issues. Wouldn't be surprised if there was even more damage than they indicated, given that the auto check history report stated that it was a repo vehicle bought at auction.

February 26, 2025

Anthony was wonderful and very knowledgeable about the car we were looking at. He answered all of our questions and made it a great experience for us! More

by Sierra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Castilho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Mazda of Palm Beach responded

Thank you for taking the time to share your experience with our team! We are happy to hear that Anthony exceeded your expectations.

February 26, 2025

I went in for service for my Mazda vehicle and Mike was great with the service very nice and welcoming 10/10 experience! More

by Jocelyn S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bachoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Mazda of Palm Beach responded

Thank you for taking the time to share your experience! We look forward to seeing you next time!

February 24, 2025

Best experience yet from a car dealership. First class service with a seamless buying experience. Christian, Edwin, Eugene, and Mark were all great to work with and make you feel like family! More

by Ross.evans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Mazda of Palm Beach responded

Thank you for taking the time to share your experience with the team! We are glad to hear the team exceed your expectations! Enjoy your new mustang!

February 20, 2025

I had an absolutely fantastic experience at Palm Beach Mazda with Maikol Garcia. I would highly recommend Maikol and Palm Beach Mazda to anyone in the market. From the moment I walked in, the team was wel More

by Bill@ffpalmbeach.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maikol Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mazda of Palm Beach responded

Thank you for taking the time to share your experience! Welcome to the Mazda family!

February 20, 2025

5-Star Review for an Exceptional Car-Buying Experience I just purchased a new car, and the process was absolutely seamless! This is the third (or fourth) car I’ve leased from Joshua LaBarre, More

by Maria D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cekovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua LaBarre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mazda of Palm Beach responded

We are glad to hear that our team exceeded your expectations. Welcome to the Mazda family!

February 19, 2025

Maikol is a learned guy about sports car, he is a fan of corvettes and he had many of them, so he could guide me in buying my Shelby. Rafael Castilho was amazing in financing. Thank you all, including Chr More

by Eloy.colombo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maikol Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Castilho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Feb 20, 2025 -

Mazda of Palm Beach responded

Thank you for taking the time to share your experience. Welcome to the Mazda Family!

February 18, 2025

Maikol provided top notch customer service, was knowledgeable and honest. I could not have asked for a better experience. More

by Leaheichelroth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maikol Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mazda of Palm Beach responded

Thank you for taking the time to share your experience. Welcome to the Mazda family!