Mazda of Palm Beach

After posting my review I received a rude text message from Tony Burba stating that I didn't have to purchase the car and he will keep my review in mind if I ever need help from him. **Do not recommen from Tony Burba stating that I didn't have to purchase the car and he will keep my review in mind if I ever need help from him. **Do not recommend.** I had a very disappointing experience purchasing a used car from this dealership. Although I’m happy with the car itself, I would not recommend doing business here due to misleading communication and poor customer service. The main issue was inconsistent and unclear communication. The salesperson, Ben Kairalla, would say one thing, while the sales manager, Tony Burba, would say something completely different. During negotiations, Tony mentioned that the total price of the car could be brought down to $14,000 or $14,500. However, when it came time to finalize the sale, the price was $14,970. Tony then claimed that when he said "$14K," he meant $14,970. That’s a significant difference, and anyone would understand that $14K and $14,970 are not the same. In my opinion, Tony will say whatever is necessary to close the deal. There were other minor discrepancies during the process, but the core issue remained: I felt misled and could not trust the dealership. Additionally, before I made the purchase, I received an email from the General Manager, Ben Cekovic, asking if I had any questions. I responded with questions since my salesperson was off that day, but I never heard back from anyone until I reached out again the next day. This lack of follow-up only added to the frustration. In the end, I hope the dealership is happy with the extra $970 they squeezed out of me. I will never do business here again, and I will actively discourage others from buying from this dealership. **If you still decide to purchase from here, make sure you get everything in writing—don’t trust any verbal promises.** More

If I could give 10 stars, I would! I had a great experience while working with Pablo to get my new car. His customer service is outstanding and very professional. Upon arriving, he too I had a great experience while working with Pablo to get my new car. His customer service is outstanding and very professional. Upon arriving, he took everything I was looking for into consideration and worked with me until I found the perfect car! I also appreciated the professionalism and friendliness of the rest of the staff at this dealership - the manager, Eugene, took his time to meet with us and to help me set up the app features on my phone and answer any questions I had. Overall, I look forward to doing business with them in the future and will recommend family and friends here for their Mazda needs! More

Great experience at Palm Beach Mazda. Ben was of great help with purchasing my new vehicle Ben was of great help with purchasing my new vehicle More

I just had an outstanding experience at Mazda of Palm Beach, and I have to give a huge shoutout to my salesperson, Cesar, and the manager, Slav. From the moment I walked in, I felt genuinely welcomed and Beach, and I have to give a huge shoutout to my salesperson, Cesar, and the manager, Slav. From the moment I walked in, I felt genuinely welcomed and valued. Cesar was incredibly knowledgeable and personable. He took the time to understand exactly what I was looking for and walked me through all the options without any pressure. His enthusiasm and expertise made the car-buying process not only enjoyable but also stress-free. Slav, the manager, played a crucial role in making sure everything went smoothly. He was transparent, fair, and truly committed to ensuring I got the best deal possible. His professionalism and dedication were evident and greatly appreciated. If you're in the market for a new Mazda, I can't recommend Mazda of Palm Beach highly enough. Cesar and Slav turned what can often be a daunting experience into a fantastic one. Thanks, guys, for making this such a positive experience! More

Felipe has been a great help and amazing advisor, recommend him to all of my mazda friends. recommend him to all of my mazda friends. More

Working with Cesar at Mazda of Palm Beach is like catching up with a friend who happens to be a car expert! His friendly, down-to-earth approach makes the whole buying process a breeze. Cesar truly c catching up with a friend who happens to be a car expert! His friendly, down-to-earth approach makes the whole buying process a breeze. Cesar truly cares about finding the perfect fit for you and makes sure you leave with a big smile. If you want a fun, stress-free car shopping experience, Cesar and his team are the ones to see! He even introduced me to the Service Manager and advisors that will be servicing and helping me with all my vehicle needs! & Special thanks to Edwin and Pablo for helping me set up my remote start and providing that extra support you guys ROCK!! If you're in the Market look no FURTHER!! Theres a reason these guys are #1! More

Felipe Martinez is an asset to North Palm Beach Mazda Your Service Advisor when above and beyond to fulfill the customer request with honesty and professionalism Excellent customer service!Felipe is a co Your Service Advisor when above and beyond to fulfill the customer request with honesty and professionalism Excellent customer service!Felipe is a competent worker I recommend him highly More

He is very nice and efficient always pending to make us feel welcomed and well taken cared of feel welcomed and well taken cared of More

Felipe is a great asset to Mazda of PB. His customer service skills are exemplary, and he will be successful at whichever position he is promoted to in the future. His customer service skills are exemplary, and he will be successful at whichever position he is promoted to in the future. More

Great experience! Felipe was a great help and was extremely speedy! Thanks again, I will be back! Felipe was a great help and was extremely speedy! Thanks again, I will be back! More