March 15, 2022

SALES VISIT - NEW

Martin was great. It is my first Mazda and not going to be the last. Everyone was great! It is my first Mazda and not going to be the last. Everyone was great! More

by Olj4

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Martin Keefe

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Apr 19, 2022 -

Mazda of Palm Beach responded

Thank you so much for the kind words ! Congratulation on the new ride ! And welcome to the mazda of palm beach family , thank you for making us the number 1 mazda store in the nation ! We look forward to servicing you in the future !

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March 15, 2022

SALES VISIT - USED

Excelente servicio! Muy contenta y feliz con los resultados! Me dieron la oportunidad de poder tener mi propio auto!👏🏻👏🏻👏🏻😍🙏 Muy contenta y feliz con los resultados! Me dieron la oportunidad de poder tener mi propio auto!👏🏻👏🏻👏🏻😍🙏 More

by omayra

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Luis Munoz

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Apr 19, 2022 -

Mazda of Palm Beach responded

Thank you so much for the kind words ! Congratulation on the new ride ! And welcome to the mazda of palm beach family , thank you for making us the number 1 mazda store in the nation ! We look forward to servicing you in the future !

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March 15, 2022

SALES VISIT - USED

Enrico was very good and patient with us . He made the experience 10x better then ever ! He made the experience 10x better then ever ! More

by HalondraKinsey

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Enrico Pueguero

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Apr 19, 2022 -

Mazda of Palm Beach responded

Thank you so much for the kind words ! Congratulation on the new ride ! And welcome to the mazda of palm beach family , thank you for making us the number 1 mazda store in the nation ! We look forward to servicing you in the future !

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March 14, 2022

SALES VISIT - NEW

Great experience at Mazda of the Palm Beaches. Enrico was a pleasure to work with and never made us feel rushed or pushed into a deal. He also followed up with us to make sure everything was runni Enrico was a pleasure to work with and never made us feel rushed or pushed into a deal. He also followed up with us to make sure everything was running smoothly a few days later. We highly recommend Enrico! More

by jessthom880

Recommend Dealer

Yes

Employees Worked With

Enrico Pueguero

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Apr 19, 2022 -

Mazda of Palm Beach responded

Thank you so much for the kind words ! Congratulation on the new ride ! And welcome to the mazda of palm beach family , thank you for making us the number 1 mazda store in the nation ! We look forward to servicing you in the future !

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March 13, 2022

SALES VISIT - NEW

Great staff. Luis helped us out to get in our new CX 5 Carbon edition. We love it! Luis helped us out to get in our new CX 5 Carbon edition. We love it! More

by rbetancourt4102

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Will Rejouis, Luis Munoz

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Apr 19, 2022 -

Mazda of Palm Beach responded

Thank you so much for the kind words ! Congratulation on the new ride ! And welcome to the mazda of palm beach family , thank you for making us the number 1 mazda store in the nation ! We look forward to servicing you in the future !

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March 13, 2022

SALES VISIT - USED

I was looking to buy a summer car. I saw a 2017 certified Miata RF advertised on their website. Texted and asked for an out the door price. Advertised price was $26,395. Which I tho I saw a 2017 certified Miata RF advertised on their website. Texted and asked for an out the door price. Advertised price was $26,395. Which I thought was reasonable. To that they added $799 for the Certified Warranty (even though they advertised the car as certified for the $26395), $393.69 for taxable fees, $999 for a doc fee, $510 for Non Tax Fees, and $1492.21 for what was described to me as "what the dealership had to pay to get the car show room ready". Since when do end buyers have to pay above the value of the car the amount of money a dealership puts into a car to make it worth the price they advertise?! In total, this "insane" deal as my salesman put it, was literally insane. Thats $4200 in mark ups before taxes. On top of that, the advertising never disclosed that there were suspension and exhaust modifications. Had I known that I would have not even wasted my time asking for a price. As I was buying the car from afar, I could not evaluate whether the suspension tweaks woud be to my liking or whether the exhaust would meet NYS inspection requirements. I would never deal with a dealership that treats its customers with such disrespect. This was a second fun car for me, so I had no reason to put up with this. I subsequently bought from another dealer in Tennessee a 2017 Launch edition with aero kit and certified for $26,100 and only $495 in fees. More

by Sailmaven

Customer Service

Friendliness

Price

Recommend Dealer

No

Employees Worked With

Cesar Belmonte

2.0

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Mar 14, 2022 -

Mazda of Palm Beach responded

Joell Rait , Thank you for the feedback ! We have investigated the matter thoroughly , Our Certified Pre Owned Inventory are all marked Certified as they are all ran through certification process and are all reconditioned to certification standards ,even our pre owned cars that are not Mazda are ran through the same inspection certification process. Many Dealers Do NOT recondition any of there vehicles especially in Florida. Not Here. The Certified warranty ranges from $567-$799 which is clearly stated on the website. We are the Number 1 Miata dealer in the NATION. As well Number 1 Pre Owned Mazda Dealer In The Nation. Are vehicles are automatically priced and posted instantly to the website. We are EXTREMELY transparent and upfront. Our dealer fee is clearly stated on the website as every Mazda store within a 350 mile radius has the same fees. We never lose deals or customers over price ever. All fees are clearly disclosed on the site and we are very up front and will give numbers over the phone which many dealers will not. On the Miata you were interested in the first thing we did was send you Dozens of photos and walk around videos of the vehicles explaining in detail the condition of the Miata. We are extremely UP FRONT. We go out of our way to show blemish's and be as transparent as possible numbers we sent you with fees was $28,543 - Kelly blue book retail is $29,543 - Black Book $32,504 To try earn your business the next numbers we sent you were $26,385 - Kelly Blue Book is $29,543 - Black Book is $32,540 - Both numbers were THOUSANDS under book values on Miata's that we cannot even get. We are the largest volume Mazda Dealer in the nation and we do whatever it takes to make sure our customers get great deals. We are not interested in one time sales , we are interested earning business from our customers multiped times. We do this with pristine cars , volume pricing and customer service. If you would like we can send over the time stamped and recorded transactions. Please email Dahearn@mazdaofpalmbeach.com for any assistant and congratulation on the new Miata !

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Apr 24, 2022 -

Sailmaven responded

The publics' understanding of "Certified Pre Owned" is not that you just inspected the car. That is absurd and insulting. You put the "Certified" label in big bold lettering describing the automobile. You further describe the warranty in the description as being 12/12 but you dont bother to note the cost there. Its not until you scroll several pages down that the cost of $799 is shown in little italicized lettering below the directions to the dealership. The web page devoted to "Why Buy a Mazda Certified Pre Owned" car does not mention any cost. I have never paid separately for a CPO warranty that was advertised with the car. That includes Audi's, BMW's and now my latest Mazda Miata. Your advertising is purposefully deceptive to get clicks from cars that are priced low before you add your fees. Typical bait and switch. It may be legal, but it definitely is not ethical and is insulting to your customers.

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March 13, 2022

SALES VISIT - NEW

This dealership have a great family vibe, you will return again and again. The sales and finance team are awesome. Thumbs up Mark and Will. again and again. The sales and finance team are awesome. Thumbs up Mark and Will. More

by terennar

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mark Korakas

5.0

Other Employees : Will Rejouis

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Apr 19, 2022 -

Mazda of Palm Beach responded

Thank you so much for the kind words ! Congratulation on the new ride ! And welcome to the mazda of palm beach family , thank you for making us the number 1 mazda store in the nation ! We look forward to servicing you in the future !

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March 13, 2022

SALES VISIT - NEW

Exemplary customer service. The dealership is very easy to deal with. There are no high pressure sales tactics. Despite the shortage of cars they are more than willing to work w The dealership is very easy to deal with. There are no high pressure sales tactics. Despite the shortage of cars they are more than willing to work with you on getting a deal you are happy with. I would highly recommend this dealership. More

by adrianramotar

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eugene Jones

5.0

Other Employees : Gary Wertman, Jason Brdar, Enrico Pueguero, Evan Fleischman

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Apr 19, 2022 -

Mazda of Palm Beach responded

Thank you so much for the kind words ! Congratulation on the new ride ! And welcome to the mazda of palm beach family , thank you for making us the number 1 mazda store in the nation ! We look forward to servicing you in the future !

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March 12, 2022

SALES VISIT - USED

Mark Korakas,Rodney Maharrey and Jason Brdar the Manager made it such a wonderful and pleasant experience and they were such a delight to work with. I didn't know it would be so fun to buy a car I would rec made it such a wonderful and pleasant experience and they were such a delight to work with. I didn't know it would be so fun to buy a car I would recommend them any day. Everyone made us feel so comfortable. The best experience I have ever had. More

by Sarahvi29.sp51

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mark Korakas

5.0

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Apr 19, 2022 -

Mazda of Palm Beach responded

Thank you so much for the kind words ! Congratulation on the new ride ! And welcome to the mazda of palm beach family , thank you for making us the number 1 mazda store in the nation ! We look forward to servicing you in the future !

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March 12, 2022

SALES VISIT - NEW

This Dealership has changed. ..really improved for the Best buying experience Ever. Dylan Weeks took his time to guide me thru the ease of online purchasing. No wasting hours sitt ..really improved for the Best buying experience Ever. Dylan Weeks took his time to guide me thru the ease of online purchasing. No wasting hours sitting around. He found what I wanted with a second choice that was just as good. Gave me fair price, told me when it would arrive and walked me thru the whole process. Then they offered me a great trade in on my former Mazda. Gary is their finance guru...and he had all papers prepared and ready for the quickest closing I have gone thru. True professionals here now and a new service manager who cares. Browse in the back for an unreal experience worthy of a museum. They made it fun, instead of stressful. Top Grades. More

by CAPeters

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Evan Fleischman, Dylan Weeks

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