Mazda of Palm Beach

This was the worst car buying experience we have ever had. They jacked the price up $5k from the test drive and window sticker to the dealing at the desk. They totally take advantage of buyers, several p had. They jacked the price up $5k from the test drive and window sticker to the dealing at the desk. They totally take advantage of buyers, several people on staff are very rude, and the customer service was terrible. They all have full voicemails so when the receptionist transfers you you cannot leave a message. Then when you ask her to hand deliver your message it takes her hours to do it and you never get a call back anyway. We literally had to drive back down there to get an answer as to if our wire had gone through. Then, items that were promised at the beginning of our deal magically disappeared and they deny including them even though they never said those items were not part of the deal. We will be in the market for another car very soon for my other daughter and there is no way they're getting our business again. More

Great experience with Dylan. He was very friendly and informative. His response time over the phone was fast and my family and I enjoyed working with him. Him and Mo (who just st He was very friendly and informative. His response time over the phone was fast and my family and I enjoyed working with him. Him and Mo (who just started) were very welcoming. Overall, This was my third visit to the Mazda dealership. The first was to service my car Last November, and we were pitched to sell our car but there were long waits while speaking to reps. The second visit was to buy a new car, after waiting for 45 mins and not greeted by anyone we left. And finally this past visit in June to sell our Mazda. The only concern would be wait times and being bounced around 4 times to a different person until Dylan came to assist. On a positive note, the Dealership looked great and had wide selection of cars. You can see the maintenance team working hard, the sales team has contagious energy and pride in their product (which is amazing to see!), and people visiting seem to be happy, even while waiting around. More

Very good service. Courteous . Very good deals on new cars despite the shortage of vehicles. Courteous . Very good deals on new cars despite the shortage of vehicles. More

Mazda of Palm Beach was very clean and organized, I love the staff there and they were very easy to work with. the staff there and they were very easy to work with. More

My experience at the dealer was amazing. I wasn't expecting my first time buying a car would be so smooth sailing. Ben Kairalla was very professional and transparent in explaining everything I wasn't expecting my first time buying a car would be so smooth sailing. Ben Kairalla was very professional and transparent in explaining everything I needed to know. At the service department Dwight Ruffin was very helpful and handled the minor issue we had with the vehicle very promptly. More

I went to Mazda of Palm Beach looking to purchase a new CX-30. I worked with Ben Kairalla and I must say it was the best car-shopping experience I've ever had. Ben was great to deal with as he is friendly, CX-30. I worked with Ben Kairalla and I must say it was the best car-shopping experience I've ever had. Ben was great to deal with as he is friendly, professional and knowledgeable. It took approximately two months for the vehicle I wanted to arrive at the dealership and Ben always took the time to inform me of any updates concerning incoming vehicles. I will definitely recommend Mazda of Palm Beach and Ben Kairalla to anyone looking for a new or used vehicle. More

I can honestly say that I have never been treated with more respect, patience, and an overall authentic person than Eugene Jones in general. As a car salesman he really makes the cars sell themselves with more respect, patience, and an overall authentic person than Eugene Jones in general. As a car salesman he really makes the cars sell themselves with his charming personality and handsomely good looks! I also appreciated the help I got from Will at the end he was so helpful and friendly, I am sending everyone I know there for such a simple process that is usually a headache when getting a new car! They truly care over at Mazda in West Palm Beach and will definitely use them the rest of my life! More

Dealer made the buying experience simple and easy. Ben Kairalla is the salesman that facilitated the transaction. He did an excellent job. I cannot remember car buying experience that that went so wel Ben Kairalla is the salesman that facilitated the transaction. He did an excellent job. I cannot remember car buying experience that that went so well. More