Mazda of Orland Park

Service for my car The dealership is in close approximately to where I live and also the staff seems friendly. And I would bring in my car again for service keep up the The dealership is in close approximately to where I live and also the staff seems friendly. And I would bring in my car again for service keep up the good work More

Just an oil change .... but The level of service at CJ Wilson Mazda is always exceptional. They greet you at the door....and take care to explain all of the services you want... The level of service at CJ Wilson Mazda is always exceptional. They greet you at the door....and take care to explain all of the services you want....and services needed. Everyone is polite and friendly (especially Edith). My next car purchase will definitely be at this dealer. More

Great! They always are very professional and very efficient! Rudy only advises me on the work that is necessary. I feel very satisfied knowing he cares about They always are very professional and very efficient! Rudy only advises me on the work that is necessary. I feel very satisfied knowing he cares about my needs! More

My Auto Repair Experience The rating that I am giving is through my experience I have had at CJ Wilson Mazda of Orland Park. All of my visits to this dealership has been one o The rating that I am giving is through my experience I have had at CJ Wilson Mazda of Orland Park. All of my visits to this dealership has been one of complete satisfaction. I have been treated respectfully on all visits. When taking my car in for repairs I am promptly waited upon as I enter the garage where one must start in getting ones car serviced. I am asked what trouble I am having with my car, it is checked out while I proceed to a comfortable area where I wait. It never takes all day or part of a day for the service person to get back with me. I must say the prices are reasonable so far! Therefore the rating that I am giving is one of excellence. Estella Mills More

Really bad car wash We purchased an option to have our car wash and I would never do it again. They washed it at the Orland Park dealer and when I saw it it looked like 3 We purchased an option to have our car wash and I would never do it again. They washed it at the Orland Park dealer and when I saw it it looked like 3 year old did it. Completely waste of money. I had to go home and wash my car again. I will let everyone know not to purchase a plan that has the car was on it since it is not worth it. More

Complementary Oil Change My niece and I were recently invited to see the line-up of new Mazdas. We were also given a complementary oil change, service inspection and car wash My niece and I were recently invited to see the line-up of new Mazdas. We were also given a complementary oil change, service inspection and car wash, not to mention coffee and bagels while we waited: It is good to be in the Mazda family. The people there were all very friendly, and we had a great experience overall. More

Fantastic. Best car buying experience ever! I really enjoyed working with Brad and the CJ Wilson Mazda team. They were very patient and went above and beyond to locate the car I wanted. The no I really enjoyed working with Brad and the CJ Wilson Mazda team. They were very patient and went above and beyond to locate the car I wanted. The no pressure atmosphere is the best and I would highly recommend them to anyone. Plus - I LOVE my new CX-3. Zoom, Zoom!!!! More

Software Update As usual, the service went along efficiently with my explanation of the problem in using my navigation system and resulting diagnosis of the problem b As usual, the service went along efficiently with my explanation of the problem in using my navigation system and resulting diagnosis of the problem by Edyta Valfre. More

A La Carte Charges Negate Free Car Wash The free car washes offered (actually pre-paid as a $1k up charge on the sticker price) are useless. Items usually included at other dealerships are The free car washes offered (actually pre-paid as a $1k up charge on the sticker price) are useless. Items usually included at other dealerships are an extra charge. Vacuum=extra. Clean windshield = extra. Wax = extra. My car came back and still had bird poop on the hood and bugs all over the front grill and bumper. More

Sandy Tydd is superb! Sandy is super responsive to my inquiries of a few new vehicles. She provides me the best price among several mazda dealerships I have contacted. She Sandy is super responsive to my inquiries of a few new vehicles. She provides me the best price among several mazda dealerships I have contacted. She is honest and explains clearly in her email that the destination fee is included in her quote and what will be added to the quote (like tax and doc fee). And, of course, she honored her quote. Sandy provided me a few car options via emails on a Saturday afternoon, then I quickly decided to visit the dealership on the next Monday, driving 100 miles from Indiana. I was not disappointed at all. It was a pressure-free car buying experience. Sandy was super helpful on my car selection and my payment options, making my life much easier. I would say the trade-in price is just fair, but that's about it. Generally, I would call it a great new car buying experience. After a week's driving, I can't tell how much I love my new Mazda 6! More