Mazda of Orland Park

Awesome Customer Service I went into Mazda looking for a vehicle and Brandon was very quick to assist my family and I. He was helping another customer at the time and was able I went into Mazda looking for a vehicle and Brandon was very quick to assist my family and I. He was helping another customer at the time and was able to multi-task. Which a lot of people can not do. He provided great customer service throughout the entire process. He assisted in putting in my cargo cover and taking some lettering off the back. It was as if all my request weren't a problem. Even in the financing department, Brad was very accommodating and provided excellent services. Overall I had a good experience when purchasing a vehicle. More

Great Customer service Chet was our salesperson and from the moment we walked in there was no pressure. He gave us information and a test drive on the 2 cars that we were i Chet was our salesperson and from the moment we walked in there was no pressure. He gave us information and a test drive on the 2 cars that we were interested in. It took me over night to decide which one I wanted. We came in the next morning and purchased the car and he had it ready for me that afternoon. He gave me a tutorial on the car so that I was up and running when I left the lot. He told me that I could come back any time if I needed help and he even called the next week to make sure that I understood all the bells and whistles on the car. Overall it was a great experience. More

Service Consultant I recently brought in my Mazda 6 for service and wanted to let you know that your service advisor Edith Valfre is knowledgeable and very friendly whic I recently brought in my Mazda 6 for service and wanted to let you know that your service advisor Edith Valfre is knowledgeable and very friendly which always makes the experience five stars. Thank You. More

Perfect The sales person is amazing and he was so straight forward and honest and we got a good deal we bought two cx9 from him The sales person is amazing and he was so straight forward and honest and we got a good deal we bought two cx9 from him More

Good service The rep was friendly, kept me updated through out the process. Gave the opportunity to look at the tires of my car to clarify what my concern was and The rep was friendly, kept me updated through out the process. Gave the opportunity to look at the tires of my car to clarify what my concern was and I value that. More

Oil change with last-minute tire rotation I scheduled my appointment for Saturday at 7 AM to ensure I would have the rest of the day because typically oil changes take a while at dealerships, I scheduled my appointment for Saturday at 7 AM to ensure I would have the rest of the day because typically oil changes take a while at dealerships, when I got there I asked them if I could also do my tire rotation if they weren’t too busy . Without hesitation they said that that would not be a problem in my car would be done shortly. They finished in under an hour ! And also had very kind accommodations such as coffee and other refreshments in their comfortable waiting area More

Poor experience purchasing a Mazda cx9 I purchased a vehicle here which was not "used" by the definition of a used car in the state of Illinois. The facility refused to recognize this and l I purchased a vehicle here which was not "used" by the definition of a used car in the state of Illinois. The facility refused to recognize this and lied about the cars status and refused to provide warranties etc that come along with a new car-the initial sales associate we worked with had brought all of this to our attention the first day we visited. Also, once we got back there to purchase the vehicle it had nearly 10,000 miles on it but they refused to adjust the price for this. Finally, there was garbage found in the cup holders after the vehicle had been "cleaned up" for us. More

ALWAYS taken care if They ALWAYS go out of their way to take care of your car & you! And offer amenities while you wait. Plus free car washes! I love their service! They ALWAYS go out of their way to take care of your car & you! And offer amenities while you wait. Plus free car washes! I love their service! More

Used Junk! You sell nothing but used JUNK!! I would not recommend your dealership to any one I know or otherwise. I will never buy another vehicle from you! You sell nothing but used JUNK!! I would not recommend your dealership to any one I know or otherwise. I will never buy another vehicle from you! More

Good work cj mazda Cj Mazda offered fantastic service. They started me off quickly, got to the cars I wanted and test drove. We came to a good trade in for my old car Cj Mazda offered fantastic service. They started me off quickly, got to the cars I wanted and test drove. We came to a good trade in for my old car and bought the cx5 More