Mazda of Orland Park

Replacement Vehicle We needed our Mazda 6 quickly and Dan came through with the options/color requested. A competitive price was agreed upon quickly and with no hassle. We needed our Mazda 6 quickly and Dan came through with the options/color requested. A competitive price was agreed upon quickly and with no hassle. If looking for a Mazda go and see Dan. More

Car buying experience Great team. Great customer service. Worked with us on our trade in and did everything they could to give us a good deal. We love our Mazda CX-5. Staf Great team. Great customer service. Worked with us on our trade in and did everything they could to give us a good deal. We love our Mazda CX-5. Staff was very helpful. More

call for my oil change and several other items. It only took a few minutes to schedule my oil change and several other items that needed to be looked at I was received by the service personnel and e It only took a few minutes to schedule my oil change and several other items that needed to be looked at I was received by the service personnel and escorted to the lounge while my car was being serviced even receive suggestions of a good place to grab a bite to eat until my car was being made ready More

Friendly, helpful, and genuine. Everyone that I interacted with at this dealership was very friendly and attentive as soon as I walked in. They made sure they answered any questions Everyone that I interacted with at this dealership was very friendly and attentive as soon as I walked in. They made sure they answered any questions that I had and would inform me of any information they felt I should know. What I liked the best is that there was no pressure put on me to buy the car which more often than not dealerships (especially salesmen) do. This was my first new car purchase so I am very happy that everything went well. More

MY Experience at your dealership On Aug. 25 I brought my 2004 Mazda in for an oil change and tire rotation. I knew something else was wrong because every time I would start the car On Aug. 25 I brought my 2004 Mazda in for an oil change and tire rotation. I knew something else was wrong because every time I would start the car I had a puff of white smoke out of the exhaust. It wasn't too long before Edyta Valfre notified me that the mechanic also had seen the white smoke and asked if I would authorize the cost to locate the problem. Your employe then made many trips to let me know that the PCV valve was the problem. She kept me informed as to the progress, however, your parts department did not have the PCV valve in stock and they would have to have someone get it from another source. Once the part was installed, the car was clean and ready to go. Your employe kept me posted which I appreciated. Thank you. More

AMAZING! Words cannot describe how grateful I am for everyone who helped us buy our first new car. Ihad NO idea what I was doing, had so many questions, and I Words cannot describe how grateful I am for everyone who helped us buy our first new car. Ihad NO idea what I was doing, had so many questions, and I was made sure I was taken care of. My 2 year old was running around like crazy and they didn't look at him like he needed to calm down or judged us which is hard now a days because everyone stares! They were so patient and all of the workers were nice all around! Loved our experience. More

Best car buying experience If you are tired of the typical "car salesman" feeling where you feel like a number, then CJ Wilson is a breath of fresh air. Our visit started with a If you are tired of the typical "car salesman" feeling where you feel like a number, then CJ Wilson is a breath of fresh air. Our visit started with an internet request for pricing. They had the best prices in the Chicago area. When we arrived, we met with Brian. He was knowledgeable about the car but very laid back. Since we had upfront pricing there were no hassles or seemingly endless negotiations. Paperwork was wrapped up quickly with a business manager, Mike, who again did not attempt to pressure sell us extra stuff. He discussed some great options available to us. We left he dealership in awe of how easy and enjoyable this experience was. More

New car This is my first new car since 2001 when we purchased a Pontiac Bonneville. We had been looking for a few weeks and getting tired. I had a number that This is my first new car since 2001 when we purchased a Pontiac Bonneville. We had been looking for a few weeks and getting tired. I had a number that I knew I could afford and had to work with that. Everyone at CJ Wilson was very friendly and didn't pressure me at all. Our sales person was Kristal Smith. A lovely lady who was very nice and helpful. The manager who worked with the numbers and financial gentleman were also helpful. The whole process was quite painless and before you know it , I had a new car. Thanks for all your help. Now I just have to learn all it's modern technology! More

New 2016 CX-5 I've purchased a number of vehicles over the years. And the negotiation process can always have a bump or two along the way. But the staff at C.J. W I've purchased a number of vehicles over the years. And the negotiation process can always have a bump or two along the way. But the staff at C.J. Wilson Mazda especially Dan and Jack were very fair with me throughout the process. I'm looking forward to an on-going relationship with the dealership. More

Alignment I purchased my car from CJ Mazda 6 weeks ago and felt the was something not right. While driving on the highway the car would sway to much for my com I purchased my car from CJ Mazda 6 weeks ago and felt the was something not right. While driving on the highway the car would sway to much for my comfort. The service department was very nice in making time for me to bring the car in after work for them to check the tires, etc. I was then told that they recommend I let them take it to check the alignment. To my shock I initially was told this would cost me $50 as CJ Mazda does not have the alignment equipment. I wish I was informed of this when I bought the car. On a more positive note I commend Oscar Ortiz for his exceptional service and understanding. As I was very frustrated when told this would cost me $50 just to check if the car alignment was off, which by the way it was! He was very professional and took care of getting the alignment taken care of for me at no cost. More