Mazda of Orland Park
Orland Park, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 636 reviews
Quick, easy & friendly I felt welcomed as soon as i stepped foot into the doors. I would definitely recommend others to this dealership. Maciej and Jack were very helpful an I felt welcomed as soon as i stepped foot into the doors. I would definitely recommend others to this dealership. Maciej and Jack were very helpful and friendly made the process quick and easy especially for me being a first time buyer. 10/10 More
2015 BMW 740LI purchase BIG THANKS TO TIM McGRATH IN SALES! Great attitude, no pressure, and knowledgeable about his inventory. TIM WENT THE EXTRA MILE FOR US AND SHOULD BE R BIG THANKS TO TIM McGRATH IN SALES! Great attitude, no pressure, and knowledgeable about his inventory. TIM WENT THE EXTRA MILE FOR US AND SHOULD BE RECOMMENDED FOR HIS SERVICE. YOU CAN SAFELY TRUST HIM AS YOUR EYES AND EARS IF YOU ARE OUT OF STATE. HE is the reason I FLEW IN TO BUY THE CAR. ASK FOR TIM MCGRATH (you wont be disappointed) tell him Richard from Arkansas sent you!!! Great working with you, TIM! Also, not a million hidden fees either. More
Unfortunate change in the service dept policy The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy The people at CJ Wilson Service are nice, very professional. I have no issues with the staff or the work done. But a recent change in charging policy now have me going elsewhere for service. CJ Wilson service has begun charging a "$135 diagnostic fee" for them to look at your car. I was told "they might be able to apply some of that diagnostic fee to the repair" if I decide to have the work done. Isn't having a service department look at your car part of the reason why you take it to them to start with? I declined, went elsewhere and the entire repair cost me $45. More importantly, my Miata is 14 years old, no one has ever looked at it except a Mazda dealer, because of the diagnostic fee they're charging I went elsewhere for service and found good work at a good price. Their change in policy opened the door for me to take my car somewhere else. I'll be back for an oil change, but any other work I'll go to a service department that I don't get charged for them to "look" at it. More
Painless car-buying experience From the first email I received from my sales guy Chet Poplonski through to the "paperwork part" with Marta, the experience was enjoyable and hassle-f From the first email I received from my sales guy Chet Poplonski through to the "paperwork part" with Marta, the experience was enjoyable and hassle-free. I did my research, knew what I wanted and sent out requests. Chet was one of many to respond, but he was also the first and in his email gave me a link with all the info I needed to make an informed buying decision. When I arrived, I was greeted warmly and he sat down to talk with me about my request. He immediately went to work finding some cars for me to test drive and even dug them out himself before the porters could make a move. He patiently allowed me to test drive three models, even though 2 were virtually the same (sedan vs. hatchback) and then we came back to the dealership to crunch the numbers. Most people hate the finance part, but Chet made it painless. I knew what I wanted and he worked with me to get it. It was quick, no back and forth and voila, I landed with a deal I liked. The paperwork process is always long, but Marta explained everything thoroughly, which made the process a lot more tolerable. I walked away from the deal and the dealership like I got a great car at a great price with phenomenal customer service. I would highly recommend this dealership and especially Chet. He knows this business like no other, is a people person who doesn't waste your time, gives it to you straight and really works to make sure you're satisfied. A1 experience. This is my first Mazda buying experience, but it will definitely not be my last. More
Oil Change on my 2003 MX-5 I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommend I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommended' services. I turned down the recommended services and was NOT pressured to accept them. I was in/out in 25 minutes. More
Great very good experience, people are nice and efficient. Out less than 2 hours. Oil change was done and the service people professional. Help me by puttin very good experience, people are nice and efficient. Out less than 2 hours. Oil change was done and the service people professional. Help me by putting on my licensed plates. More
Worth The Drive I have a Mazda dealership about 3 miles from my home . And this is my second time to travel 33 miles to a neighboring state to lease a Mazda 6 . The I have a Mazda dealership about 3 miles from my home . And this is my second time to travel 33 miles to a neighboring state to lease a Mazda 6 . The size of their dealership allows for a greater selection and ability to make a better deal . It seems a smaller dealership with only a few of the new models won’t work with you to make a deal. I guess because of supply and demand . More
Mazda lease I was content with this dealership. Brad was great to work with. Jack was very to the point, which I appreciated. They explained things thoroughly whi I was content with this dealership. Brad was great to work with. Jack was very to the point, which I appreciated. They explained things thoroughly which was hard to find at any dealer. More
As usual- the service is flawless Courteous. Thorough. Polite. The CJWM staff is the height of professional. Never a dodges question or unexplained item. Never a job that is other than Courteous. Thorough. Polite. The CJWM staff is the height of professional. Never a dodges question or unexplained item. Never a job that is other than done right. More
Routine maintenance Went in for oil change and tire rotation. They’re polite and not pushy. Comfortable area with coffee, water and soda while you wait. They’ll come and Went in for oil change and tire rotation. They’re polite and not pushy. Comfortable area with coffee, water and soda while you wait. They’ll come and get you when your cars done. Checkout process is smooth. They slightly damaged my leather drivers seat and appeared skeptical when I brought it to their attention which was kind of insulting but stand behind their service and said they would repair the damage. More