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Mazda of Orland Park
Orland Park, IL
636 Reviews
Welcome to Mazda of Orland Park
Mazda of Orland Park in Orland Park, IL, treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (708) 444-3200.
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Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 636 reviews
December 21, 2016
oil change Iwas ther for an oil change in August and told them my engine light would go on from time to time. I was told that it was because the oil change was d Iwas ther for an oil change in August and told them my engine light would go on from time to time. I was told that it was because the oil change was due and they reset it. well within a few days the light was on again. I went back in to buy a new tire in October and told them the engine light goes on once and a while still. After they replaced the tire I didn't have time to wait for them to check the light, but he told me when I come in for an oil change they will look at it. I asked if I still had a free oil change left, he said yes. I returned December, and after my car was finished, I was told the oil change was not free which was upsetting because I just received a Castrol $10 in the mail but didn't bring it in because I thought it was free, and also was told the engine light was on because my tires needed to be rotated and because I was due for this oil change. I was told everything was reset. Anyway the next day my engine light went on again. and still goes on from time to time. I'm guessing no one actually took the time to find out why More
by STEVEBOCH
Verified Customer
December 20, 2016
Best Experience Ever at an Auto Dealer I bought my Mazda CX-5 on the 24th of November. I had heard of how great the people were at this dealership from a friend of mine. It was no doubt the I bought my Mazda CX-5 on the 24th of November. I had heard of how great the people were at this dealership from a friend of mine. It was no doubt the best car buying experience I have ever had. Dan and Brian made sure to help me as best as they could and were able to answer all of my questions and address my concerns. Purchasing a vehicle is a very important decisions, and my wife and I were very pleased with how thorough Dan was at going through the sales process, including talking to our insurance company answering questions we were unsure about. Brian ran through all the financial options with us and gave great explanations and examples and even offered advice from personal experience. I love my purchase and my wife and I are very happy with the experience that was provided at this dealership, and will most definitely direct any of my friends interested in buying a Mazda to Dan and Brian. More
by JACOBGJORDAN85
Employees Worked With
Brian Gilbert, Dan Stelmach
December 19, 2016
As usual- was unusually fast & high wuality They completed all the work in less than an hour and this included tire rotation, oil, recall work and a paint touch up. Excellent as usual They completed all the work in less than an hour and this included tire rotation, oil, recall work and a paint touch up. Excellent as usual More
by TOMD1968
Employees Worked With
Jorge Reyes
December 19, 2016
xxxx poor service So, I bought a BRAND NEW car from the Orland park location last week. The process seemed rushed and the sales guy never told me about the services I w So, I bought a BRAND NEW car from the Orland park location last week. The process seemed rushed and the sales guy never told me about the services I would get with my purchase. I heard them vaguely mentioned by the financial manager (who was great), but they were never gone over with me by anyone else (i.e first 3 oil changes are covered). I was also told I get 4 months of free Sirius XM radio, however, that service was not set up for me either. Other dealerships make sure that service is set up before you roll off the lot. Later that night, I called my sales guy and asked him to ship my trade in's plates to me since they were left on the car and he seemed ok with the request. Then, 2 days later I noticed that my car stopped heating up. The heat would produce the same luke warm temperature at 61 degrees as 90 degrees after warming up for 15 minutes and driving around for an additional 45 minutes (I have 2 witnesses). I called the dealership and scheduled a service appointment for my BRAND NEW car 5 days after I purchased it. The morning of my service appointment my heat started working just fine, but I still brought it in for the service appointment only to be told by the mechanic that what I experienced was all in my head. He was extremely rude and condescending. Obviously, I was not thrilled with my experience and let it be known with my customer survey. However, I was mocked by my sales "professional" via text message afterward and found out that he did not ship my plates out as I requested last week and decided to get rid of them without my consent (I went ahead and posted this text message on the CJ Wilson Facebook page). I'm extremely disappointed in my experience. As a young professional with many contacts, I will be sure to sway everyone away from this dealership. I have gotten in contact with Mazda USA to share my poor experience. More
by ncarm1205
Employees Worked With
Daril Darling
December 15, 2016
Excellent Advisor I enjoy taking my car in for service due to the excellent service advisor Edyta Valfre. She always makes sure that all problems are resolved in short I enjoy taking my car in for service due to the excellent service advisor Edyta Valfre. She always makes sure that all problems are resolved in short order. More
by chuckedg3914
Employees Worked With
Edith "Edy" Valfre
December 15, 2016
. Great Great service, Staff friendly, would be nice if they washed and vacuumed the car too, but thank you for the quick service. Will be back. Great service, Staff friendly, would be nice if they washed and vacuumed the car too, but thank you for the quick service. Will be back. More
by MCORPUS
Employees Worked With
Jorge Reyes
December 15, 2016
wonderful experince I absolutely enjoyed my experience. The staff was very detailed/ helpful with every question I had. I didn't walk out with a headache like other deale I absolutely enjoyed my experience. The staff was very detailed/ helpful with every question I had. I didn't walk out with a headache like other dealerships were giving me, which is always a plus. More
by ANGELICA.VARGAS1315
Employees Worked With
Naseem Haque
December 14, 2016
oil change buffed out some scuffs marks on thier own. thank you guys that was very nice made car look like new again and fast service good bagels and good co buffed out some scuffs marks on thier own. thank you guys that was very nice made car look like new again and fast service good bagels and good coffee More
by JIM37
Employees Worked With
hoped skyler could wash car but it was too cold, Edith "Edy" Valfre, Daril Darling
December 14, 2016
great place everyone there was amazing Brandon and Rudy went above and beyond to help me.. so happy with my car... and they helpped me so i understood it all..wil everyone there was amazing Brandon and Rudy went above and beyond to help me.. so happy with my car... and they helpped me so i understood it all..will go back for sure!!! More
by CONCERTJUNKY2005
December 14, 2016
Excellent The staff was ver friendly and upstairs you have coffee extra goodies which is a plus and I would come back and again due to just close location T The staff was ver friendly and upstairs you have coffee extra goodies which is a plus and I would come back and again due to just close location Thank you again More
by KERRYMALEE
Employees Worked With
