Mazda of Orland Park

Mazda 3 Touring 2017 Thank you Brandon at the CJ Wilson Mazda in Orland Park. I really appreciate all of his help and I'm really enjoying my new car. This car really drive Thank you Brandon at the CJ Wilson Mazda in Orland Park. I really appreciate all of his help and I'm really enjoying my new car. This car really drives well and the technology on the inside of the car is everything. This is my first Mazda and I love it already!!! More

Great Everyone was kind and efficient. Listened to our needs and helped us get the best deal. Dareyl Ellis helped put it all together thanks to him everythi Everyone was kind and efficient. Listened to our needs and helped us get the best deal. Dareyl Ellis helped put it all together thanks to him everything ran smoothly. More

Read the small print! Ok lets capture this.. Purchased a brand new Miata was told the first oil change was free. But actually that was within the first 12 months only as it Ok lets capture this.. Purchased a brand new Miata was told the first oil change was free. But actually that was within the first 12 months only as it expires and they punish buyers for not driving their car and you know.. actually loving it. -Read the fine print! Second. It was a $69 oil change that would have been half that at any other facility. Which I thought was high but then when I went to pay it, they even tacked on an additional $1 for topping off the wiper fluid lol so bending us over for a $69 oil change wasn't enough. I mean come on. The carwash they included looked like it was done by someone using their boot as a sponge. Just horrible. The showroom is destroyed from construction so the waiting area is an embarrassment right now. So all in all. I paid more than double of what I should have for the same service. A junky carwash and an hour and a half of my life to do what a better shop would have done in 20 minutes. No, this turned my stomach about pretty much the bait and switch, overpriced service for what a 15 year old could do and a showroom that was more an embarrassment than enticing me to ever come back. More

excellent workmanship, very polite and knowledgeable VERY FRIENDLY, KNOWLEDGABLE, AND DIAGNOSED MY VEHICLE IMMEDIATELY JORGE WAS EXCELLENT ,VERY PATIENT AND ANSWERED ALL MY QUESTIONS. I WOULD DEFINATELY VERY FRIENDLY, KNOWLEDGABLE, AND DIAGNOSED MY VEHICLE IMMEDIATELY JORGE WAS EXCELLENT ,VERY PATIENT AND ANSWERED ALL MY QUESTIONS. I WOULD DEFINATELY BE BACK TO PURCHASE ANOTHER VEHICLE DUE TO MY SERVICE EXPERIENCE. More

Impeccable Service & Genuine Concern I came in ready to spend, but Sandy advised on taking time to think about it. The following week I came in with a TrueCar quote, which they already ha I came in ready to spend, but Sandy advised on taking time to think about it. The following week I came in with a TrueCar quote, which they already had at the ready. In the end I didn't bother with haggling the final price too much; as a consumer, I probably should have. The customer service was outstanding, so I felt no need to. That extra money I could have shaved off served as payment for the customer service. Being in sales myself, it should be expected and not necessarily rewarded on top of base costs. But, I have no regrets. Dealing with pompous salesmen trying to make you buy every possible option/accessory/warranty ruins the entire purchasing experience. I just came in to buy some eggs, but now I can't leave unless I also buy milk/toilet paper/Ziploc bags/bacon? There was no pressure here. Matter of fact, they questioned whether I really should spend the extra money on the higher trim and some of the options that I wanted (not needed). They were looking out for me. The entire experience felt as though I was dealing with my parents or a close, responsible relative. "We know you can afford it, but you should probably save that money for something else." Another plus was the fact that I wasn't harassed day and night with phone calls, voicemails, emails, and text messages. They offered what they could, and let me ponder it without following up 3 times a day via every communication mode available. I legitimately expected (25% chance) some other dealerships' salesmen to show at my doorstep one day. I've always done basic car maintenance myself (oil changes, tranny/steering/cooling flushes, etc.). Instead of insisting I bring my car to the dealership, their service rep gave me tips for working on Mazdas. Certainly will heavily consider dealing with CJ Wilson again in the future, as long as Mazda's products stay true to the driver's experience and Sandy's still there. Oh, the car's great too. More

Great experience I found my salesperson, Naseem, and service contact Jorge to be very well-informed, courteous and helpful in answering my questions and explaining the I found my salesperson, Naseem, and service contact Jorge to be very well-informed, courteous and helpful in answering my questions and explaining the features of my new CX9. I knew I wanted the car so I didn't need to be persuaded; Naseem never pressured my decision, was willing to work with me on trade-in and financing options, and Jorge patiently answered some of my dumb questions. This is my third Mazda; obviously a satisfied customer. More

Buying experience My wife and I had a wonderful buying experience at CJ Wilson Mazda of Orland Park. The salesperson, the Manager, and the Service and Parts personnel My wife and I had a wonderful buying experience at CJ Wilson Mazda of Orland Park. The salesperson, the Manager, and the Service and Parts personnel were professional, polite and friendly. We would certainly recommend this Mazda dealshipt. Jose and Sandra Ruiz More

Very good experience. I was quite happy with the service. Very courteous service agent. She told me it would be an hour. I had a chance to get a bagel and coffe from the ar I was quite happy with the service. Very courteous service agent. She told me it would be an hour. I had a chance to get a bagel and coffe from the area upstairs. After all was done, it was a half hour to forty minutes. Quite a pledge to experience. More

Professional and Knowledgeable Made the car buying process quick and informed. Brandon was excellent on my test drive, his knowledge of the vehicle compared to others in the same c Made the car buying process quick and informed. Brandon was excellent on my test drive, his knowledge of the vehicle compared to others in the same class was superb. Larry assisted me on my purchase and was equally helpful and nice to work with. More

Great service,real professional Really good service. Really clean area. Professional and friendly service,we were helped in really good timely manner,would most definitely recommend Really good service. Really clean area. Professional and friendly service,we were helped in really good timely manner,would most definitely recommend them to friends and family. More