Mazda of Orange

I just wanted to take a minute to rate my recent experience at Mazda of Orange. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like experience at Mazda of Orange. As you can see I gave it 5 Stars. This was a very smooth process from beginning to end. More specifically I would like give high praise to my salesman, Lavel Darty. Along with his manager Tony. Not only were they extremely genuine and courteous gentlemen to, but also true professionals. More

Nice experience at Mazda of Orange. We didn’t feel very pressured and the sales team was pretty fair. We didn’t feel very pressured and the sales team was pretty fair. More

Our sales person Adrian was awesome along with his manager Tony. It took us about 2 hours to get to the dealership since we had a bit of a drive to get to there. He was in constant contact with us fro manager Tony. It took us about 2 hours to get to the dealership since we had a bit of a drive to get to there. He was in constant contact with us from start to finish. Once we got to the dealership Adrian had the car brought to the front so we could see it and drive it. We were very satisfied with the car so we continued to finalize the deal. Adrian gets my full satisfaction. Next, the one thing I was not very happy about was how the dealership tried to upsale unnecessary items like celojet, rims and tires warranty, keys and fob replacement warranty, extended warranty, gps, alarm system and the list keeps going. I was told that some of these items were already applied to the car so it wasn't reversible. I expressed my dissatisfaction and explained that those items should be the customers choice if they want them to be added to the vehicle and loan. I was ready to walk away from the deal and by some miracle the list of items dwendled down considerably. Bobby, my finance person was great also. He explained everything in detail. Sorry for all the questions Bobby. I would have given this review the full 5 stars but I was not happy with how the dealership was trying to add all the additional unnecessary items to my loan in the beginning. My suggestion to the actual dealership would be to let the customer choose what they want to have added to their loan. This way it doesn't feel like you are trying to get over on the customer. More

He was receptive and he adapted to my style of shopping. It didn’t feel overly marketed. Thanks! It didn’t feel overly marketed. Thanks! More

Mazda of Orange is clean, professional, detailed, and the entire staff is very welcoming. I’m so happy with my choice of dealership! entire staff is very welcoming. I’m so happy with my choice of dealership! More

The service department at Mazda of Orange consistently impresses me with its friendly staff and proactive approach. Since purchasing my car there, I've continued bringing my car to them for regular mainte impresses me with its friendly staff and proactive approach. Since purchasing my car there, I've continued bringing my car to them for regular maintenance. I've also purchased some accessories from them. Their new sitting area is clean and comfortable as well. Highly recommended for Mazda owners in Orange! More

Everyone was very helpful and easy to approach which made my experience that much better my experience that much better More

Thanks to the amazing team at Mazda of Orange for making the entire process of my first car purchase smooth and stress-free. From the very beginning, Zaid went above and beyond to understand my needs and pr the entire process of my first car purchase smooth and stress-free. From the very beginning, Zaid went above and beyond to understand my needs and preferences, patiently answering all my questions (and there were many!) with great clarity and genuine care. He was incredibly responsive and always available, making sure I felt informed and satisfied throughout the journey. Beyond just giving me the rundown, Zaid also warmly indulged me with a little tour of the neighboring sights on our test drive around the dealership which I really enjoyed and appreciated! Thanks also to Tony who joined in to answer some finer point questions and to Bobby who was extremely clear and helpful in working through all the paperwork and helping sound board my final questions. I also enjoyed and benefitted immensely from the presentation of the car's features, functions, and benefits at the time of delivery. I'm absolutely delighted with my new Mazda3 and am greatly appreciative to all of you for making this experience enjoyable and successful. More

Buying a car from an out-of-state dealership can be daunting, but Mazda of Orange made the sales process pretty easy. Jacob and Zaid did a great job of following up, providing requested information, a daunting, but Mazda of Orange made the sales process pretty easy. Jacob and Zaid did a great job of following up, providing requested information, and making sure we could come to a deal that worked for everyone. I flew in from out of town and they had a ride ready for me for the quick trip to the dealership. Jacob, especially, went above and beyond to make sure all my questions and needs were met. More

Mazda of Orange places a premium on customer satisfaction. They accommodated all of my requests and went above and beyond to ensure we were satisfied with our 2024 CX-5 purchase. We will definit satisfaction. They accommodated all of my requests and went above and beyond to ensure we were satisfied with our 2024 CX-5 purchase. We will definitely come back to Mazda of Orange for our future vehicle purchases! More