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Mazda of Orange

Orange, CA

4.9
446 Reviews

1360 W. Katella Ave

Orange, CA

92867

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Showing 446 reviews

March 01, 2024

We are happy with the car and the profesional service the dealer provide to my family More

by 1979jose7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Balderas
Mar 01, 2024 -

Mazda of Orange responded

We are happy to hear our team delivered a stellar experience, Jose! Welcome to the family! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 29, 2024

Thank you Jacob Mouradian and your amazing team for everything. Thank you for all your patience and working with me. I got my dream car!!! More

by Minas H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Choi, Lena Pham, Jacob Mouradian
Mar 01, 2024 -

Mazda of Orange responded

Congratulations on your dream ride, Minas! We are so proud of Jacob and our team for taking excellent care of you. Welcome to the family! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 28, 2024

Zaid Hammouri was super helpful helping me find the car that was right for me and Jacob Mouradian Got me a good deal on a certified pre owned cx9. Will recommend to others! More

by Hunternnelson
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian, Zaid Hammouri
Mar 01, 2024 -

Mazda of Orange responded

Congratulations on your new CX9! We love to hear Zaid and Jacob provided you with a 5-star shopping experience. Welcome to the family! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 26, 2024

Very helpful very straightforward very good to cooperate with, everything just goes very smoothly, thanks Jacob Mouradian More

by Hong Yang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Feb 28, 2024 -

Mazda of Orange responded

Hi Hong Yang, thank you for the kind words! We are delighted to hear that you found our service helpful and straightforward. We strive to make the process as smooth as possible for our clients. We appreciate your feedback and look forward to working with you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 26, 2024

I visited the Mazda service desk today and had an unpleasant experience with William, one of the associates. This isn't the first time I've encountered this issue with him. His attitude and lack of c More

by marlyn munguia
Service Communication
Recommend Dealer
No
Employees Worked With
William Hamilton
Feb 29, 2024 -

Mazda of Orange responded

Marlyn, We understand how crucial excellent customer service is, and it's disappointing to hear that William's attitude did not meet our standards. Rest assured, we take your concerns seriously, and we will address this matter promptly with our management team. We appreciate you bringing this to our attention and for giving us the opportunity to improve. Please know that your satisfaction is our top priority, and we are committed to ensuring that all of our customers receive the exceptional service they deserve. If you would like to discuss this matter further or explore potential solutions, please feel free to contact Customer Service Ambassador, Hector Partida at 714-516-6320 or hpartida@mazdaoforange.com. Again, I apologize for any inconvenience caused, and we hope we can find a resolution that meets your satisfaction. Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 24, 2024

Time and Time Again Kudos to Mohammed Abdo,Paisley Petruzzelli and Ivan for their Outstanding superb services thanks again guys. More

by 2013 MAZDA 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician Ivan, Mo Abdo, Paisley Petruzzelli
Feb 28, 2024 -

Mazda of Orange responded

Thank you for always choosing us! We look forward to continuing to deliver excellent service! Until next time. Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 22, 2024

Sales person was very patient with us at looking at the various trim levels of cars More

by fuchsd95
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinh no last name, Steve Choi, Matt Franco, John Weber
Feb 23, 2024 -

Mazda of Orange responded

Thank you for taking the time to share your positive experience with us, fuchsd95! We are thrilled to hear that our sales team provided you with excellent service. If you have any further questions or need assistance, feel free to reach out. We appreciate your feedback! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 21, 2024

Great buyer experience. Our sales associate Jacob M. Helped us through the entire process and made the entire experience easy. If you’re looking for a new or used car give M More

by crchapman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Feb 21, 2024 -

Mazda of Orange responded

Welcome back crchapman, and congratulations on your new ride! We are so proud of Jacob for delivering a wonderful experience. We look forward to working together again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 19, 2024

The people are all very friendly and respectful. The dealership is beautiful bathroom was spotless More

by Encalade
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Choi, Lavel Darty
Feb 21, 2024 -

Mazda of Orange responded

Encalade, thank you so much for your kind words! We're thrilled to hear that you had a positive experience at our dealership. We take pride in providing top-notch customer service and maintaining a clean environment for all our visitors. We look forward to serving you again in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 16, 2024

Pleasant atmosphere and very efficient and helpful staff for auto service. Would be happy to recommend Orange Mazda service department to anyone. More

by hmccarthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hamilton, Tom Owens
Feb 19, 2024 -

Mazda of Orange responded

Hi hmccarthy, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff efficient and helpful. Recommendations like yours mean the world to us. We look forward to serving you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

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