Mazda of Orange

Alex Yang was outstanding to work with & sent me an excellent video of the car I inquired about (& bought). Thanks for the great video & all your help Alex! excellent video of the car I inquired about (& bought). Thanks for the great video & all your help Alex! More

Gabino was quick and easy to work with through phone and text. Got the car delivered to my house same day without having to go to the dealership. text. Got the car delivered to my house same day without having to go to the dealership. More

Very easy and smooth deal no sales person pressure very cooperative got the price online will recommend others Adrain and Lucy very helpful very happy with service cooperative got the price online will recommend others Adrain and Lucy very helpful very happy with service More

We visit 3 Mazda dealers before contacting the Mazda of orange, we call about a CX-5 touring since they had larger inventory and Gabino got us great deal over the phone, when we got there, we saw the carbo orange, we call about a CX-5 touring since they had larger inventory and Gabino got us great deal over the phone, when we got there, we saw the carbon edition and we love it Gabino ones again give us a great deal and we drive out on a 2021 CX-5 carbon edition with red interior David Johnson the general manager was really nice and attentive making sure that we were satisfied and well taken care I highly recommend Mazda of orange Marco D. and Elizabeth V. More

We had an excellent experience working with Gabino in locating and delivering the specific model and color. Very professional and straightforward transaction. Well done. Thanks locating and delivering the specific model and color. Very professional and straightforward transaction. Well done. Thanks More

Great leasing experience at Mazda of Orange!!! Fernando had the 2 vehicles that I was interested in ready for me to view. Go see Fernando!!! had the 2 vehicles that I was interested in ready for me to view. Go see Fernando!!! More

I called the day before and spoke with three different people about a vehicle. Gabino on the phone, Jakelin via text and email, and Katie on the phone again. I was concerned about an accessory that was in people about a vehicle. Gabino on the phone, Jakelin via text and email, and Katie on the phone again. I was concerned about an accessory that was included in the quote I was sent. Gabino told me via text that it was already installed on the vehicle. After speaking with Katie and expressing my concern about this add-on, she said "we're not willing to lose you over a couple hundred dollars" and encouraged me to make an appointment. Upon arriving, there are signs posted requiring face masks, however, many employees were not wearing them correctly and had them either under their noses or pulled towards their chin. I checked in at the front desk and no one seemed to know who Katie was, but Alec was willing to help me out. After test driving a couple of cars, I made it clear that I was prepared to buy and had financing pre-approved. Alec sat us back down and presented me with a price sheet of what the car would sell for if I took it today, which was the sticker price advertised on their website. After expressing my concerns about the edge guards and that there are comparable or newer models nearby for less that what he is offering, Alec then asked "what would it take to earn your business?" and left us to talk it out and write our ideal price on his estimate. After coming to a decision on what we'd be comfortable with paying, another person took over the transaction, briefly introduced himself, grabbed the paper I wrote on, and brought it to what I assume is the managers office. We did not speak to Alec from this point. This person insisted that the price offered was quite a deal and in the 99th percentile and that the only vehicle to beat his price was hundreds of miles away. I countered that it's not comparable to the prices I located myself, and this person revealed that he had no idea that I even wrote a counter offer on the sheet he took back, so he had to go back to get it. The most he was willing to negotiate on was adding the edge guards for free, which I already made known that I was not interested to begin with. It was clear that he was not willing to drop anywhere below sticker price despite providing him with several comparable options that went for far less than what he offered. I was told to "go and look elsewhere" several times and felt as though they just wanted me out the door instead of being treated as a serious buyer. Unless you're interested in being treated like someone that thinks sticker price and free add-ons that provide no real value are a deal, I would not recommend this place to someone looking to purchase a vehicle. More

I had a really great experience at Mazda of Orange. Tito Molina was super helpful in getting me the car I wanted. Thank you very much! Molina was super helpful in getting me the car I wanted. Thank you very much! More

Friendly, Organized and Efficient During Trying Times Eric was ready for me when I arrived and quickly took care of the check-in for a minor complementary first service on my CX-5. Proper distancing and Eric was ready for me when I arrived and quickly took care of the check-in for a minor complementary first service on my CX-5. Proper distancing and masks are being used during the covid-19 situation, but it didn't get in the way of good customer service. I was notified by phone, within the estimated time, when the car was ready. It was washed and the inside covered with extra clear plastic that was removed when we got to the car. A good experience - and especially so, during these difficult times. More

Did the deal over the phone!! How many times have you called a car dealership to talk numbers, only to have them give you the "come on down first" nonsense? About a million times. How many times have you called a car dealership to talk numbers, only to have them give you the "come on down first" nonsense? About a million times. But not Mazda of Orange - spoke to David on the phone and the entire deal was negotiated and done before I even walked in! (And I got a GREAT deal!) Highly recommend David, his manager Lamar, and the entire Mazda of Orange Team. Straight shooters, no up-sell, no BS. A terrific experience! More