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Mazda of Orange

Orange, CA

4.9
449 Reviews

1360 W. Katella Ave

Orange, CA

92867

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Showing 449 reviews

October 08, 2022

Tom Owen is a friendly service advisor. I have dealing with for years. Upon completion he walked me over to my vehicle to make sure everything is ok then hand my car key to me. More

by Gldstarone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tow owens
Oct 10, 2022 -

Mazda of Orange responded

Tom is awesome and it's no surprise that he took such good care of you! We look forward to seeing you at your next service visit! Regards, David Johnson General Manager djohnson@mazdaoforange.com

October 07, 2022

Great service, very welcoming and helpful. Very informative. Attentive salespeople. Friendly staff, willing to give information More

by dparra80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken French, Patrick Calix, Steve Choi
Oct 07, 2022 -

Mazda of Orange responded

We are so happy that you had a fantastic visit! Your business and time are much appreciated! We look forward to working with you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

October 04, 2022

We were originally going to go to Riverside Mazda. When we saw the inventory and the prices on the CX 9s we decided to come here. Adrian is very sweet and provided excellent customer service. I’m so More

by marcietovey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Melendez, Andy Samayoa
Oct 05, 2022 -

Mazda of Orange responded

It pleases us to see that Adrian went the extra mile to provide you with an amazing experience! If we can help you out with anything else, please let us know. Thanks! Regards, David Johnson General Manager djohnson@mazdaoforange.com

October 02, 2022

Kacie was great and very helpful! The experience was easy and positive and I left feeling taken care of. More

by colleensmith1818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Melendez, Kacie Vess, Andy Samayoa
Oct 03, 2022 -

Mazda of Orange responded

We are so happy that Kacie made sure you left a happy customer! Hope to see you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

September 30, 2022

Very kind to customers and tried to meet the requests. Also nice and accurate service within the schedule. More

by sjy8238011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Yang
Sep 30, 2022 -

Mazda of Orange responded

We want nothing but the best for our customers and we're so happy you had such a positive experience with us! Hope to see you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

September 29, 2022

Very smooth experience. Great use of technology by this dealership. Went through the process online including deal approval, credit application, etc. Dealership experienc More

by rajeev459
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabino Luna, Ken French , Steve Choi
Oct 10, 2022 -

Mazda of Orange responded

Rajeev, We're so happy to see your experience went as smoothly as possible. Thanks for choosing us here at Mazda of Orange and please don't hesitate to reach out should you ever need anything. We're here to help. Regards, David Johnson General Manager djohnson@mazdaoforange.com

September 29, 2022

Had a great experience at Mazda of Orange. The salesman, Alex Yang, was very professional and patient and he answered all the questions I had. The manager Ken was also very helpful and I am gl More

by Cwang964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken French, Alex Yang, Andy Samayoa
Sep 30, 2022 -

Mazda of Orange responded

We couldn't be happier to see that Alex and Ken went above and beyond to provide you with a quality experience. We look forward to serving you again soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

September 28, 2022

The whole experience was smooth! Kacie was great and helped me get my desired deal. Highly recommend this dealership More

by SANGHVIMEET93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Vess, Andy Samayoa
Sep 29, 2022 -

Mazda of Orange responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Kacie provided just that to you. We look forward to working with you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

September 14, 2022

The young lady at the front counter was extremely amazing, helpful and know how to provide outstanding service. More

by shadyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken French
Sep 15, 2022 -

Mazda of Orange responded

We are happy that you had a positive visit! If you ever need anything, feel free to stop by and see us again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

September 03, 2022

The service people are amazing. Very polite. The facility was very clean. One issue after leaving the parking lot and again today. The radio randomly started scrolling through all More

by Sandiegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William and another gentleman Armand maybe
Sep 06, 2022 -

Mazda of Orange responded

It's a pleasure to see that you were impressed with our facility and service! Thank you so much for your positive review and we hope to see you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

Sep 10, 2022 -

Sandiegirl responded

Please be advised that I continue to have issues with the radio automatically scrolls through all channels and a voice saying this will be the sound of your navigation. This has happened several times after service. My warranty is expired however one of your service people said it may still be covered by Mazda because of the history of it happing. I do not have navigation set up is that something that might resolve the issue? Please advise. Thank you. Sandra Brooks

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