
Mazda of Orange
Orange, CA
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Friendly and knowledgeable rep who explains service well. Video from mechanic shows car progress is great. Waiting room is clean with Wi-Fi, comfortable settings and good hot drinks in lounge. Overall, it wa Video from mechanic shows car progress is great. Waiting room is clean with Wi-Fi, comfortable settings and good hot drinks in lounge. Overall, it was pleasant More
Great experience going to Mazda of Orange and working with Kacie to get my new Mazda 3! Entire experience was very satisfactory and they were very accommodating for my requests and questions. with Kacie to get my new Mazda 3! Entire experience was very satisfactory and they were very accommodating for my requests and questions. More
Lena was a pleasure to work with! She reached out and followed up after my initial interest online and answered all my questions. She was very patient while helping me at the dealer w She reached out and followed up after my initial interest online and answered all my questions. She was very patient while helping me at the dealer which made my experience as easy as possible. More
Lena kept in contact after my initial inquiry to just check in to see how my hunt was going. Despite the distance, she kept me interested in Mazda of Orange along with the excellent selections of my pref check in to see how my hunt was going. Despite the distance, she kept me interested in Mazda of Orange along with the excellent selections of my preferred car that were available. When I decided to make the drive, she arranged for test drives of all the cars I was interested in. During the buying process, I could tell she was new as she relied more on her supervisor in regard to some of the details of the purchase, but was always cordial and patient. And it didn't hurt that she was easy on the eyes! I did experience some inconsistencies within the team regarding some details (is this any surprise?). Fortunately, the general sales manager sent me an email the day after my purchase inviting me to ask him any questions about my purchase. Since I had some, he cleared up my confusion over the pricing and options. He certainly put me at ease when I learned that I got a better deal than I realized. Other than a somewhat unhappy receptionist, the team was friendly and easy to work with. But more importantly, I found the car and color I wanted and apparently at a good price. My only recommendation is that they provide a more detailed worksheet with all the costs and options that went into the monthly lease amount, along with any discounts. I would have walked away without any concerns/questions had that happened. More
Mazda of Orange was a pleasure to deal with. I received calls from several other dealerships near me, and I went to visit one of them before making my purchase at Mazda of Orange. I did not find I received calls from several other dealerships near me, and I went to visit one of them before making my purchase at Mazda of Orange. I did not find the high-pressure sales tactics used by other dealers or the upselling. They were professional and kept their word on everything they told me. More
Grant gave us our best stress free experience in buying a car. He treated us like family which we will never forget. Hope Grant would still be there to assist us in getting our next car. He is awesome! Tha car. He treated us like family which we will never forget. Hope Grant would still be there to assist us in getting our next car. He is awesome! Thank you Mazda of Orange! More
It was a wonderful experience the whole team was helpful and supportive - especially Lyam she was wonderful very cooperative she treated me so well she made feel comfortable as if I am at home all the way t and supportive - especially Lyam she was wonderful very cooperative she treated me so well she made feel comfortable as if I am at home all the way till the I get my car keys she was exceptional. She is great team player and very co operative and understand the problem is the customer too well and handles in appropriate way. I wish her good look and best wishes in her career. More