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Mazda of Orange

Orange, CA

4.9
446 Reviews

1360 W. Katella Ave

Orange, CA

92867

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Showing 446 reviews

February 03, 2024

Hamid honored the price he communicated via e-mail. A better experience than other Mazda dealerships I've been to. More

by LK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
Feb 05, 2024 -

Mazda of Orange responded

Hi LK, thank you for your kind words! We strive to provide the best experience possible, and we're glad we could meet your expectations. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 01, 2024

My experience with Mazda of Orange has been incredibly frustrating due to the dismissive attitude of the service manager, Erik. Despite buying a new CX-5 and opting for various services, my car left the d More

by dealerrater.q5l3z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Choi, Paisley Petruzzelli, Erik Badillo
Feb 15, 2024 -

Mazda of Orange responded

Both your business and your feedback are greatly appreciated. Thank you for taking the time to share your concerns and thank you for giving us the opportunity to help make this right. I understand Erik was able to provide you with a bumper cover and have it installed at no extra cost to you. We hope that you are satisfied with this resolution and we hope that we can continue to work together in the future and provide you with the 5-star service you deserve from all departments. Should you ever need anything, please don't hesitate to reach out to Customer Service Ambassador, Hector Partida at 714-516-6320 or hpartida@mazdaoforange.com. He's always here to help. Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 27, 2024

It was a friendly dealership, all staff were nice. Im really happy with my purchase. More

by nicolasojeda321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ruelas, Fernando Balderas
Jan 30, 2024 -

Mazda of Orange responded

Hi Nicolas, thank you for the kind words! We're thrilled to hear that you had a great experience at our dealership and that you're happy with your purchase. If you have any further feedback or questions, feel free to reach out. Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 26, 2024

Great experience at Mazda of Orange. Zaid was honest and professional. Will do business on future Mazda purchases. More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Choi, Zaid Hammouri
Jan 29, 2024 -

Mazda of Orange responded

Hi Aaron, thank you so much for sharing your positive experience at Mazda of Orange! We're thrilled to hear that Zaid provided you with honest and professional service. We look forward to assisting you with any future Mazda purchases. Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 24, 2024

The dealer is professional, quick in responses, and vell organized. Answered my questions and concerns in a way that is easy to understand. More

by Wei
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zaid Hammouri
Jan 25, 2024 -

Mazda of Orange responded

Hi Wei! Thank you so much for your kind words and positive feedback. We strive to provide professional and efficient service to our customers, and we're glad we were able to address your questions and concerns effectively! If you have any more, feel free to reach out to us anytime. Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 23, 2024

pretty good!professional and patient,really nice jod!I will choose again thank you every one More

by cook807881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivor Hough, Lavel Darty, Fernando Balderas, Adrian Garcia, Zaid Hammouri, Matt Franco, Marco Fathi, Devin Kant
Jan 24, 2024 -

Mazda of Orange responded

Hi cook807881! Thank you so much for your kind words and for choosing our services. We're thrilled that our team's professionalism and patience made a positive impression. We appreciate your support and look forward to serving you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 22, 2024

Jacob was a wonderful salesman, very helpful. Was the pleasure to work with definitely would recommand. Thumbs up to Mazda orange. More

by juliess572
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Jan 23, 2024 -

Mazda of Orange responded

Hi Julie, thank you for your kind words! We truly appreciate your positive feedback. It was a pleasure working with you and we're glad you had a great experience. We hope to see you again soon at Mazda Orange! Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 21, 2024

These folks provided a great deal on a solid car. They weren’t pushy and followed my requests exactly. Sales staff was enthusiastic and helpful with little details all through taking the actual deliv More

by Sd237
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Velto, Devin Kant
Jan 22, 2024 -

Mazda of Orange responded

Hi Sd237, thank you for your kind words and for choosing our dealership. We're thrilled to hear that you had a great experience with our team and that they met all your requests. We look forward to serving you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 20, 2024

My experience with Jacob Mouradian was great. He made me feel comfortable and answered all and any questions I had. I would reccommend this dealer . More

by Heathjames35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian, Zaid Hammouri
Jan 22, 2024 -

Mazda of Orange responded

We're so pleased to hear Jacob delivered an excellent shopping experience, Heathjames35! We hope you're enjoying your new ride and we look forward to working together again in the future. Take care! Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 16, 2024

Mo has provided excellent service during both of my service appointments. He was very helpful in explaining some of the features of the car that I did not know. More

by Sailesh90703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abdo
Jan 17, 2024 -

Mazda of Orange responded

Hi Sailesh, thank you for your kind words! We're thrilled to hear that Mo provided excellent service and was able to assist you with the features of your car. If you have any more questions or need further assistance, feel free to reach out. Regards, David Johnson General Manager djohnson@mazdaoforange.com

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