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Mazda of Orange

Orange, CA

4.9
453 Reviews

1360 W. Katella Ave

Orange, CA

92867

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Showing 453 reviews

February 13, 2024

He was receptive and he adapted to my style of shopping. It didn’t feel overly marketed. Thanks! More

by alex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Feb 13, 2024 -

Mazda of Orange responded

We're so proud of Jacob for delivering a seamless experience, Alex! Welcome to the family! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 12, 2024

The service department at Mazda of Orange consistently impresses me with its friendly staff and proactive approach. Since purchasing my car there, I've continued bringing my car to them for regular mainte More

by a.g87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Hamilton
Feb 13, 2024 -

Mazda of Orange responded

Hi a.g87, thank you for your kind words and for choosing Mazda of Orange for your car maintenance needs. We're thrilled to hear that our friendly staff and proactive approach have consistently impressed you. We're glad you enjoyed our new sitting area too. We appreciate your recommendation and look forward to serving you in the future! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 12, 2024

Mazda of Orange is clean, professional, detailed, and the entire staff is very welcoming. I’m so happy with my choice of dealership! More

by Alondra Herrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lena Pham, Lorenzo Alongi, Tony Luevanos, Jacob Mouradian, Abran Zuniga
Feb 13, 2024 -

Mazda of Orange responded

We appreciate your stellar review, Alondra! Thank you for choosing Mazda of Orange! We look forward to serving you again soon. Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 11, 2024

Everyone was very helpful and easy to approach which made my experience that much better More

by Alicia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Balderas, Lorenzo Alongi, Jacob Mouradian
Feb 12, 2024 -

Mazda of Orange responded

Hi Alicia, thank you so much for your kind words! We're thrilled to hear that our team was helpful and approachable during your experience. We strive to provide excellent service, and your feedback means a lot to us. If you have any other questions or need assistance, please don't hesitate to reach out. Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 09, 2024

Thanks to the amazing team at Mazda of Orange for making the entire process of my first car purchase smooth and stress-free. From the very beginning, Zaid went above and beyond to understand my needs and pr More

by nishanthlfc305
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Velto, Tony Luevanos, Zaid Hammouri
Feb 12, 2024 -

Mazda of Orange responded

We strive to go above and beyond to ensure our customers feel taken care of, and we're so proud of Zaid and our team for ensuring you left with a smile on your face. We appreciate your kind words and look forward to delivering another excellent visit soon! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 07, 2024

Buying a car from an out-of-state dealership can be daunting, but Mazda of Orange made the sales process pretty easy. Jacob and Zaid did a great job of following up, providing requested information, a More

by mec22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Mouradian
Feb 08, 2024 -

Mazda of Orange responded

Thank you for your kind words and for choosing Mazda of Orange for your car purchase. We're glad to hear that Jacob and Zaid provided great service and made the sales process easy for you. We appreciate your feedback and hope to serve you again in the future. Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 06, 2024

Mazda of Orange places a premium on customer satisfaction. They accommodated all of my requests and went above and beyond to ensure we were satisfied with our 2024 CX-5 purchase. We will definit More

by Winston Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Choi, Lena Pham, Abran Zuniga
Feb 07, 2024 -

Mazda of Orange responded

Hi Winston, thank you for your kind words and your 5-star review! We're thrilled to hear that you had a great experience and that we were able to meet all your needs. Congratulations on your new CX-5! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 03, 2024

Hamid honored the price he communicated via e-mail. A better experience than other Mazda dealerships I've been to. More

by LK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamid Rahmatollahi
Feb 05, 2024 -

Mazda of Orange responded

Hi LK, thank you for your kind words! We strive to provide the best experience possible, and we're glad we could meet your expectations. If you have any further feedback or questions, feel free to reach out. We appreciate your support! Regards, David Johnson General Manager djohnson@mazdaoforange.com

February 01, 2024

My experience with Mazda of Orange has been incredibly frustrating due to the dismissive attitude of the service manager, Erik. Despite buying a new CX-5 and opting for various services, my car left the d More

by dealerrater.q5l3z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Choi, Paisley Petruzzelli, Erik Badillo
Feb 15, 2024 -

Mazda of Orange responded

Both your business and your feedback are greatly appreciated. Thank you for taking the time to share your concerns and thank you for giving us the opportunity to help make this right. I understand Erik was able to provide you with a bumper cover and have it installed at no extra cost to you. We hope that you are satisfied with this resolution and we hope that we can continue to work together in the future and provide you with the 5-star service you deserve from all departments. Should you ever need anything, please don't hesitate to reach out to Customer Service Ambassador, Hector Partida at 714-516-6320 or hpartida@mazdaoforange.com. He's always here to help. Regards, David Johnson General Manager djohnson@mazdaoforange.com

January 27, 2024

It was a friendly dealership, all staff were nice. Im really happy with my purchase. More

by nicolasojeda321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Ruelas, Fernando Balderas
Jan 30, 2024 -

Mazda of Orange responded

Hi Nicolas, thank you for the kind words! We're thrilled to hear that you had a great experience at our dealership and that you're happy with your purchase. If you have any further feedback or questions, feel free to reach out. Regards, David Johnson General Manager djohnson@mazdaoforange.com

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