Mazda of North Miami

BEWARE: Service Rep did Not wear a face mask in this time of COVID-19!! of COVID-19!! More

I got a certified pre-owned car here 2 years ago and get it serviced here, and the experience is always great! Kind sales and service agents, good mechanic work and kind rapport, Complementary car wash when it serviced here, and the experience is always great! Kind sales and service agents, good mechanic work and kind rapport, Complementary car wash when I need (and ask for) it and good inspection to identify any issues that need addressing. They were able to accommodate me with a last minute walk-in for a past due maintenance service + car wash and they took care of it all quickly! I only had to wait 2.5 hours. I recommend them! Shout out to the mechanics, Andrew Taylor in Sales and Raul Albanés in Service Dept. Thanks! More

I purchased my Mazda CX-5 from this business. All process was smooth and done remotely. Devon Martin helped me over the phone. He was a total gentleman - no pressure, no needless haggling, price was transpar was smooth and done remotely. Devon Martin helped me over the phone. He was a total gentleman - no pressure, no needless haggling, price was transparent from the beginning and they accommodated my needs. About 24 hours later I was driving off the lot. It was the smoothest transaction ever and all done remotely. I came from 50 miles away to North Miami to meet quality sales people. Thank you, Devon. More

Today I went in for an oil change and was in/out in an hour🤗great staff. hour🤗great staff. More

Erick, was very understanding with what had happened to my CX9. Very grateful with him for taking care of me and my car. Will definitely keep coming here my CX9. Very grateful with him for taking care of me and my car. Will definitely keep coming here More

Great service would recommend friendly people accommodating I would use them again pleasant good customer service turn around time on service was great you won't be disappointed accommodating I would use them again pleasant good customer service turn around time on service was great you won't be disappointed More

Excellent service, salesman was very gentil and explain everything clear. The facility was clean. Negotiation was really good, price offered was really good. I recommend this dealer and ask for Emmanuel everything clear. The facility was clean. Negotiation was really good, price offered was really good. I recommend this dealer and ask for Emmanuel More

Worked with Pierre in new car sales. Super nice and attentive. Although gave us the typical salesman song and dance. Then, Arnold Vargas (sales manger ) came to the rescue. Both of them were attentive attentive. Although gave us the typical salesman song and dance. Then, Arnold Vargas (sales manger ) came to the rescue. Both of them were attentive but I say skip the salesman and go right to the manager and save yourself 2 hours of back and forth sales tactics. Overall they were great, given the environment they worked in and they work hard and do what they can. We are thrilled they accommodated our offer and we are happy with our purchase. Gunther Mazda couldn’t even come close to. Thank you Arnold and Pierre of Mazda in North Miami More

I get my lease easy and hassle free. Everyone was helpful and nice. Very good customer service and nice. Very good customer service More

Very dishonest finance department. I got the gap and maintenance plan and decided to cancel them 2 weeks after purchasing the car. The finance guy who handle my cancellation never gave me a copy of the maintenance plan and decided to cancel them 2 weeks after purchasing the car. The finance guy who handle my cancellation never gave me a copy of the signed form. He was very short with me when I told him I had go to the car to get the policies. Turns out he was looking at it the entire time and could have pull it up on the computer. 4 weeks later I discovered that he fraudulently discarded or deliberately not turn in the forms to the accounting dept. He is a dishonest a$$ and didn’t want me to cancel the contract bc he losses money. Accounting had to back date the cancellation policy, but had me do the job of finance and fill out the form online, resulting in a clerical error. It is for this reason I would stir clear of this dealership bc fraud and dishonesty permeate Las through that finance dept. the sales folks were great. More