Mazda of North Miami

The Best Car Buying Experience! Devon and his team at Mazda of North Miami delivered the best car buying experience for me. They delivered it all. They located the perfect car and Devon and his team at Mazda of North Miami delivered the best car buying experience for me. They delivered it all. They located the perfect car and did not try to get me to buy something I did not want. They gave me No pressure and gave me a great price. Great Job guys! More

Thank you Mara! I was shopping for a new car for almost 3 months and realized that the process is not a pleasant one. Every time I sit in front of another sales perso I was shopping for a new car for almost 3 months and realized that the process is not a pleasant one. Every time I sit in front of another sales person, we had the same exact conversation, like I was talking to the same person over and over again, and it's not about negociation, it's more about how they treat you as person and then as a customer. So, thank you Mara! I really appreciate it! :-) More

False Advertisement-ARNOLD changed the purchase order price I was given a purchase order and the date that I decided to pay for the car the sales person totally changed the price and said that the paper I had w I was given a purchase order and the date that I decided to pay for the car the sales person totally changed the price and said that the paper I had was incorrect. Arnold Vargas was the manager who provided me with this false information, never followed up nor apologize for the terrible mistake. Basically, I received a false purchase order from the dealer and they said that it was not in the system and I was the one who changed the figures. I was terrible irritated for the accusation , they made me feel they don't appreciate Mazda clientele. What's going on with this manager and his team members ? Fortunately, I had a hard copy of the paper to proof them they were wrong. See the formal complaint I made though the Better Business Bureau, yahoo, google and social media. This is WRONG!! YOU DONT TREAT CUSTOMERS LIKE THAT! I also sent an email to corporate office and upper management explaining my experience. More

Good sales care with few improvements Good client care considering other auto sale dealers. A bit too eager and pushy to close transactions on the spot. Clients would have much richer expe Good client care considering other auto sale dealers. A bit too eager and pushy to close transactions on the spot. Clients would have much richer experience if they are let to make decisions at their own paste. Confident brands leave clients to make their own decisions. The dealership should also influence the finance as Mazda financial services wouldn't return my final month payment even though I returned my car 3 weeks before end the last month and I had paid my monthly lease in advance. Customer service at Chase - Mazda auto loans is as dissatisfying as one would expect no follow up which tells me her valuable clients are to this financial establishment. More

My Greatest Car Buying Experience I bought a Mazda 3 - 2016. My sons and I had the greatest experience with Devon. He really does take care of his customers. So kind, so fun and ver I bought a Mazda 3 - 2016. My sons and I had the greatest experience with Devon. He really does take care of his customers. So kind, so fun and very knowledgeable. He made magic happen. The best! I hope to return in 3 years and do business again. More

Great Dealership with genuine people - not just sales sharks I had been searching for the right car at the right price for about a month. Then I saw a vehicle listed on TrueCar, I submitted a quote request and I had been searching for the right car at the right price for about a month. Then I saw a vehicle listed on TrueCar, I submitted a quote request and within minutes I had an email and a call. The price on the Mazda CX-5 was right were I wanted it. This was a Saturday, after having spent a day at CarMax and then at HGreg looking at several cars and just leaving - not too thrilled with the sales guy at either location. One was too pushy and the other had no interest in selling. I sent Mara Batista an email saying we would be at the Mazda No. Miami dealer on Sunday at 11 am. We got there super early and had the opportunity to check out the cars on the lot before anyone got there. Instead of the one I originally saw, I feel in love with another CX-5. It was the grand touring model, and the "soul red" I wanted and the prices was within range. Mara was on time (rare for Miami to be on time) and we went on a test drive. Both my husband and I took a spin. Then we got to the negotiation and I have to say the whole process was easy, no b.s., on fees, none of the usual "dealer tactics" you would expect. We got financing directly with Mazda at a better than expected rate and our monthly payments were well within the range we had agreed we needed to fit our finances. Mara and Ron (I think was the name of the finance manager) worked hard on the numbers and while I really didnt expect to walk out with a car that day and I did. One things truly thought was great, was that Mara was extremely knowledgeable about all the features of the car and very patiently when over each one, even had me practice right there with her. They filled up the tank, washed the car and away I went with my Soul Red CX-5 Grand Touring. Thanks to the awesome team at Mazda of North Miami, especially Mara Batista! More

Owner of New CX5 I want to take a moment to recognize the great customer service and professionalism given by the employees at Mazda of North Miami. I have a Mazda 6 t I want to take a moment to recognize the great customer service and professionalism given by the employees at Mazda of North Miami. I have a Mazda 6 that I leased back in 2014 and I went over the weekend to get a new Mazda CX5 for my wife. Sam Velazquez was ready to help and find the car that fit our needs. Also, Winston Mendoza the finance manager was friendly and explain to me and my wife every detail about the new lease. Thank you gentlemen for helping us again getting a new car! More

The Experience Couln't be Better My experience at this dealership was awesome. The way Yeyca and the manager Manny handled my deal was very individual and above any other dealer staff My experience at this dealership was awesome. The way Yeyca and the manager Manny handled my deal was very individual and above any other dealer staff I have dealt with before. Thanks to both of you because you have just earned my trust and I cannot say that about many people I have met before in my multiple cars that I have bought in the past. Keep up your hard work and keep giving your best to achieve that customer service we all as customers are looking for when buying a car. More