Mazda of North Miami
Miami , FL
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1,048 Reviews of Mazda of North Miami
Nice people but have been waiting too long to have my trunk door fixed. However, the problem still remains and I have to find time to return to have it repaired again trunk door fixed. However, the problem still remains and I have to find time to return to have it repaired again More
I was upset when I was told I would have to wait over 2. 5 hrs to get my car serviced even with an appointment. At first the rep that assisted me said there was no other option and there is always a wait eve 5 hrs to get my car serviced even with an appointment. At first the rep that assisted me said there was no other option and there is always a wait even with an appointment. When I asked about canceling my service membership because I cannot wait 2.5 hrs every time for an oil change and I don’t live close by to leave and come back then he offered me a loaner vehicle. I am glad he was able to provide a solution and that there was a vehicle that he was saving for someone else available for me to use. He also advised me to call him the day before so he saves a car for me next time. All the guys in the red shirts were very nice and had a great disposition. More
Service rep Raul and the Service mgr saved our family trip out of town. They spoke with me diagnosed the problem and explained what they were going to do. The car was ready in no time. Family road was sa trip out of town. They spoke with me diagnosed the problem and explained what they were going to do. The car was ready in no time. Family road was saved. I’m a customer for life. More
My review is on service department. I normally make the first appointment of the day, and I have always been taken on time and work always completed on time. Service writer Jorge alway I normally make the first appointment of the day, and I have always been taken on time and work always completed on time. Service writer Jorge always helpful, and explains any deviation from suggested services. I always bring my car to Mazda North Miami for service and I always see Jorge. More