Mazda of New Rochelle - Service Center

The Service Department is great. My vehicle was serviced quickly and everything went smoothly. Amanda always provides excellent service. My vehicle was serviced quickly and everything went smoothly. Amanda always provides excellent service. More

Great salesman, understands the client and their desires! Very informative and knowledgeable! I would recommend to anyone. Very informative and knowledgeable! I would recommend to anyone. More

Excellent service, especially on my follow up to obtain a duplicate key. Clean and comfortable environment, courteous and efficient. duplicate key. Clean and comfortable environment, courteous and efficient. More

First time visiting this dealer for service. I am very pleased with their service, communication regarding costs and services and the video I received from technician explaining condition of veh I am very pleased with their service, communication regarding costs and services and the video I received from technician explaining condition of vehicle and what required future service. I received excellent service from Amanda the service advisor. She was professional, friendly and went above and beyond to make me feel welcomed! I will return to Mazda of New Rochelle for continued service of my Mazda CX-5. More

Positives: able to drop off vehicle early, video which showed what was inspected, pleasant advisor Negatives: car was not cleaned as is the usual protocol, service desk was unattended when we went to pic showed what was inspected, pleasant advisor Negatives: car was not cleaned as is the usual protocol, service desk was unattended when we went to pick up vehicle, difficult to exit dealership on to main road. More

Good friendly service. No wait. They took care of my issue under the certified used warranty No wait. They took care of my issue under the certified used warranty More

The staff were very incredible & helpful. They advised me with the proper information I need it. They advised me with the proper information I need it. More

Mazda of New Rochelle Service Center took great care of me. Liam, my service advisor, was prompt, helpful, and clear. He and the team went the extra mile to coordinate with my insurance and have me on my w me. Liam, my service advisor, was prompt, helpful, and clear. He and the team went the extra mile to coordinate with my insurance and have me on my way asap. I received a video report about the problems with my car as well as a detailed estimate. Their professionalism made a difficult situation (rodent damage!!!) manageable. More

Mazda of new Rochelle you guys are the best especially especially in when I come in I was a guy there named Phil the bestDo you have a guy there named Phil is another lady there I forgot her name but the especially in when I come in I was a guy there named Phil the bestDo you have a guy there named Phil is another lady there I forgot her name but the whole Front team right there service service department they deserve nothing but A’s those guys are the best always thank you very much More

Amanda leads an amazing service team and is always eager to help. One of the many things I appreciate about Amanda is how she explains why a repair is needed, as well as the tradeoffs. In the my most recent to help. One of the many things I appreciate about Amanda is how she explains why a repair is needed, as well as the tradeoffs. In the my most recent visit, I bumped into Georgia A, who manages the sales department. What I enjoyed about Georgia was her focus on developing her people, her willingness to strike up a conversation (even though I wasn't there to purchase anything), and the attention to providing a great coffee machine experience for those waiting for service to complete their work. That attention to experience said a lot. Great job, Team Mazda of New Rochelle! More