Mazda of New Rochelle
New Rochelle, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Worst Dealership They are the worst dealership i have ever been too. The sales manager and gm dont care if they have a sale or not. My wife went to go and pick up her They are the worst dealership i have ever been too. The sales manager and gm dont care if they have a sale or not. My wife went to go and pick up her new lease today and the car wasnt ready we set a date todays date a week and a half ago. She waited from 12 to 3 pm for them to inspect the car and clean it. When they were set and done we inspected the car and there was a big scratch on the fender. How the helldo you have a car on your lot for a week and a half and not have it prepped and ready before we go and pick it up and hve a big scratch. Both GM and Sales Manager said not a big you ca. Take it and come back to get it fixed. WE DID NOT TAKE THE CAR! Took our deposit and are now going to another dealership. This has been the worst experience at a dealership. No one cared that we have been there for 4 hours. They are THE WORST!!!!!!! More
Excellent Experience with Sam Anares! I went into Mazda of New Rochelle with some trepidation. Even with an email breakdown of all fees and "final price" from the dealership, I was prepare I went into Mazda of New Rochelle with some trepidation. Even with an email breakdown of all fees and "final price" from the dealership, I was prepared for the worst. Shopping for a late model used car at most dealerships can be a very unpleasant experience. I was greeted by sales rep., Sam Anares, who seemed like a nice young man, but my guard remained up. Sam was extremely knowledgeable about all aspects of the 2016 Mazda 3 i Grand Touring model I was interested in, and this car has many bells and whistles. After awhile Sam's enthusiasm, friendliness, and no pressure personality won me over. Yes, I was beginning to trust a used car salesman! Bottom line, the specifics on price and payment held no bad surprises and I left a down payment. Sam took care of all the necessary paperwork concerning dmv fees, etc very quickly and kept in contact with me by text as needed. Two days later, with bank check in hand, the deal was sealed with Sam, smoothly, with no surprises. All went well with the finance person too. I left the dealership with the car I wanted and pleasant memories of the buying process. I would certainly highly recommend Sam Anares to anyone looking for a new or used Mazda! More
Great Overall Experience The dealership was great. The sales person, the manager, the person who went over all of the details of the car at delivery, and the finance guy were The dealership was great. The sales person, the manager, the person who went over all of the details of the car at delivery, and the finance guy were all wonderful to work with. More
wait time for older cars(2+ weeks) Dealership needs to have more experienced technicians to service older model cars. Left car 3 days and my car was not looked at just for a prognosis. Dealership needs to have more experienced technicians to service older model cars. Left car 3 days and my car was not looked at just for a prognosis. Spent $3000 for a specific repair but left Mazda with a different problem even b4 leaving the shop as a result of trying to fix the original problem. The general consensus among the technicians and management is ‘remember it’s an older car’. Totally unacceptable. More
Easy and impressed! Process was easy from start to finish. Not only did they get me out of the vehicle I was currently leasing, but they were able to offer me lower payme Process was easy from start to finish. Not only did they get me out of the vehicle I was currently leasing, but they were able to offer me lower payments and greater features. I’ve had my CX-9 for about a month so far and absolutely love it. I couldn’t be happier with Mazda of New Rochelle and their management! More
The best experience from start to finish I highly recommend this dealer to anybody in the market for a vehicle. The Mazda is very well made and drives like a luxury car. Most of all, the staf I highly recommend this dealer to anybody in the market for a vehicle. The Mazda is very well made and drives like a luxury car. Most of all, the staff is absolutely amazing. The General Manager Barry is not like your “typical” dealership manager, you can tell he genuinely cares about the customers . He worked directly with my salesperson and landed me with an awesome deal. I’ll called the store a few times before I came in and both Barry&&upfront and honest on the phone. I will be completely honest, even if the payment was $10 more per month I would still do business with the store. Great experience and a trustworthy dealership is hard to find. Highly recommend this store More
Why buy here? I’ll tell you.. I got my car there this weekend 6/30/18 from start to finish they were honest, made it quick and painless- most importantly made me feel confident I’d I got my car there this weekend 6/30/18 from start to finish they were honest, made it quick and painless- most importantly made me feel confident I’d get a good deal. They came through and got me a sick deal on a CX-5 and took it home within hours. Thank you to the GM Sebastian, finance manager Mike who btw was VERY thorough with his explanation of my contract and Lilly for showing me how to use my new ride! I love it thank you everyone involved More
Great service, friendly people I purchased my Mazda here and have had it serviced here for years. Very satisfied with my experience. Ivan Tellez is the best. Reasonable prices. I purchased my Mazda here and have had it serviced here for years. Very satisfied with my experience. Ivan Tellez is the best. Reasonable prices. More
Great Service Take My car for service always on time , and honest about recommendations, very professional and friendly staff. They concerned about your safety, and Take My car for service always on time , and honest about recommendations, very professional and friendly staff. They concerned about your safety, and that is a plus. More
Great deal We got a awesome deal from Mazda of New Rochelle we want to thank Barry Debany the manager who worked with us and gave us a awesome dealer we also wan We got a awesome deal from Mazda of New Rochelle we want to thank Barry Debany the manager who worked with us and gave us a awesome dealer we also wanted to thank Lily Memija for her excellent customer service thank you! More