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Mazda of New Rochelle

New Rochelle, NY

4.8
1,013 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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1 E Main ST

New Rochelle, NY

10801

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Showing 1,013 reviews

August 05, 2024

Second time buying a car from the dealership. I worked with Ross, it was very thorough and helpful. More

by Marcos Vilasboa
Recommend Dealer
Yes
Employees Worked With
Rosslin Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mazda of New Rochelle responded

Hi Marcos, Thank you for choosing Mazda of New Rochelle again for your car purchase! We're delighted to hear that Ross was thorough and helpful. We appreciate your continued trust and look forward to serving you in the future.

August 05, 2024

The staff is friendly and helpful. The experince that we had while getting a car was great. More

by dg0109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naomi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your kind words! We're thrilled to hear you had a great experience with our friendly and helpful staff. If you need anything else, feel free to reach out!

August 05, 2024

Everyone from the front desk to the services rendered were very profession & friendly. It was a great experience. More

by mariaminasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 06, 2024 -

Mazda of New Rochelle responded

Hi Maria, Thank you for your wonderful feedback! We’re glad to hear that everyone from the front desk to the service team provided a professional and friendly experience. We look forward to assisting you again!

August 04, 2024

Massimo was the best. He didn’t push I told him everything I wanted at the price I wanted to pay and he delivered. More

by Peacan73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Anagnostopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Massimo Stecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for the great feedback! We're thrilled to hear that Massimo provided you with the service you desired without any pressure. Enjoy your new vehicle, and feel free to reach out if you need anything else!

July 31, 2024

Excelente servicio al cliente, Gracias José por su excelente atención y efectividad en el proceso More

by jmgj753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Mazda of New Rochelle responded

¡Gracias por tu reseña! Nos alegra saber que José te brindó un excelente servicio y atención. Apreciamos tu confianza en Mazda of New Rochelle.

July 31, 2024

I had a very good experience from the moment I walked in to purchase this SUV for my wife’s upcoming birthday. I originally planned on buying a pre owned 2023 Mazda CX-9. The whole process took a week but I More

by bbat4ever
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Massimo Stecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
Jul 31, 2024 -

bbat4ever responded

Kudos to Massimo Stecchi. He basically made the dealership earn my business. They need more professional salesmen like him.

Jul 31, 2024 -

Mazda of New Rochelle responded

Thank you for sharing your experience! We’re thrilled to hear that Massimo provided such exceptional service and helped you find the perfect vehicle for your wife's birthday. It’s wonderful to know that his professionalism and courtesy made a significant impact on your purchase decision. Enjoy your new 2024 Mazda CX-90, and please don’t hesitate to reach out if you need anything in the future!

July 30, 2024

I dropped my car off to get a diagnostic done. First of all it too 48 hours for them to hook my car up to a computer, my advisor did not call me I had to call to find out what they found when they More

by Dana Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
Jul 31, 2024 -

Mazda of New Rochelle responded

Thank you for your feedback, Dana. We apologize for the delays and lack of communication you experienced. Please reach out to our Service Manager at (914) 826-8100 so we can address these issues and work to resolve them. We appreciate your patience and are committed to improving our service.

July 30, 2024

Everyone was professional and kind. The out of state experience was smooth and accommodating. Transaction and everything involved was transparent. More

by mgonz219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan, Miguel
Jul 31, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your kind words! We're glad to hear that your out-of-state experience with us was smooth and transparent. We appreciate your feedback and are here if you need anything else!

July 30, 2024

Charles was definitely a pleasure to work with, very knowledgeable and professional. I remember when I first met him on the beginning of the month in July 5, 2024 and he assured me if I was to wait unti More

by gvesey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Spatola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Anagnostopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darwin Flores- finance manager
Jul 31, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We're delighted to hear that Charles provided excellent service and helped you secure a great deal on your new CX-50. Enjoy your new car and thank you for choosing Mazda of New Rochelle!

July 29, 2024

No problem everything was excellent. Your customer service was nice and pleasant person can’t say no more. It was excellent. More

by Bigmanny2695
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 30, 2024 -

Mazda of New Rochelle responded

Hi, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and found our customer service to be pleasant. We appreciate your feedback and look forward to assisting you again in the future.

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