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Mazda of New Rochelle
New Rochelle, NY
1,013 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,013 reviews
September 21, 2024
Dear Dumitru Tanasa (Mazda of New Rochelle), I wanted to take a moment to express my sincere gratitude for your extraordinary service and hospitality during my recent visit to the dealership. Your wanted to take a moment to express my sincere gratitude for your extraordinary service and hospitality during my recent visit to the dealership. Your professionalism, knowledge, and genuine care made the entire process a truly pleasant experience. I appreciate the time you took to understand my needs and ensure I found the perfect car. Your patience and attention to detail did not go unnoticed, and I am grateful for your dedication to making this purchase smooth and enjoyable. Thank you once again for going above and beyond. I look forward to recommending you to anyone in need of a great car-buying experience. Best regards, Fameer More
by fameer93
Employees Worked With
September 19, 2024
Massimo, my sales Rep was very knowledgeable and polite. I went to Mazda for my Lease return and ended up getting into a new lease CX-30 for a better price than my previous one. I went to Mazda for my Lease return and ended up getting into a new lease CX-30 for a better price than my previous one. More
by pkm3170
Employees Worked With
September 19, 2024
Car has only 1k miles and engine failure came on I live 1.5 hours from dealership and had to bring it back I went back, picked it up and 40 mins into my ride home the engine malfunction light came on agai 1.5 hours from dealership and had to bring it back I went back, picked it up and 40 mins into my ride home the engine malfunction light came on again I had to drive another 1.5 miles back Turns out service department did not follow their "flow chart" all the way to the end I also had to buy a new FABley bc I lost one It cost me over $500 so I asked for a discount since I spent 6 hours in total driving back and forth and will spend another 3 when car is ready and I was denied Very disappointing service It's a shame because I love the CX 50 but will be hesitant to buy again in future More
by Rich
Employees Worked With
Chris ?
September 19, 2024
Gwen, my sales rep was very knowledgeable, polite, and patient. I had quite a few questions regarding my purchase and she answered every single question to my satisfaction, making me feel confident with m patient. I had quite a few questions regarding my purchase and she answered every single question to my satisfaction, making me feel confident with my decision to go with Mazda! More
by pris.ramsay
September 18, 2024
My car was in for an oil change. As usual, evreything, went well. Got a video from tech that serviced my car. Was out of there in an hour and half. As usual, evreything, went well. Got a video from tech that serviced my car. Was out of there in an hour and half. More
by dagnyc92
Employees Worked With
Angie, I think in service dept.
September 12, 2024
Not a pleasant experience dealing with the service team. Tend to give you the run around to skirt fixing issues under warranty. Required 3 separate visits for them to finally address the issue Tend to give you the run around to skirt fixing issues under warranty. Required 3 separate visits for them to finally address the issue More
by davie9y
Employees Worked With
September 10, 2024
jose was the absolute best, him and lily we super helpful with me buying out my lease! with me buying out my lease! More
by Olivia Gunther
September 09, 2024
Was recommended to this dealership by a friend of mine. The minute I walked in there I felt like I was part of the family. Naomi Santos was my sales person. She is very knowledgeable and her personality The minute I walked in there I felt like I was part of the family. Naomi Santos was my sales person. She is very knowledgeable and her personality made whole process very easy. If your lucky you will also meet Georgia, Taught me some words in Greek. More
by Hector M
