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Mazda of New Rochelle

New Rochelle, NY

Overview
Employees
Reviews
Vehicles
4.8
1,041 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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1 E Main ST

New Rochelle, NY

10801

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Showing 1,041 reviews

November 26, 2024

This was my first time here and the service was amazing. I felt comfortable and was notified as soon as my car was ready and given a break down of even the best times to come for service to ensure i am in a More

by Aramos82286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember her name but she worked the front desk and was amazing
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Nov 27, 2024 -

Mazda of New Rochelle responded

Hi, thank you for your kind words! We’re thrilled to hear that your first visit was a smooth and comfortable experience. We’re always here to help with any future service needs and ensure you’re in and out quickly. Looking forward to seeing you again!

November 26, 2024

I had been having major issues with my new CX 50 until I sat down and met with Greg Werner, Service and Parts Director. He listened to me rant for 20 minutes but stepped in and immediately addressed my issu More

by Rich
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Werner and Joy
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Nov 27, 2024 -

Mazda of New Rochelle responded

Hi Rich, we really appreciate you taking the time to share your feedback! It’s great to know that Greg and Joy were able to resolve your issues and keep you updated. Your satisfaction is important to us, and we're here for anything you may need going forward.

November 24, 2024

Charles was very knowledgeable about the CX-50 and directed my test ride and car inspection with great detail. He was excellent. Highly recommend him. More

by Runfred
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Mazda of New Rochelle responded

Hi, thank you for your kind words! We're pleased that Charles provided you with an excellent experience during your test ride and car inspection. We appreciate your recommendation and look forward to helping you again in the future!

November 23, 2024

Recently trade our Subaru for a CX50 . The whole experience was awesome ! We work with Roe, and he was great ! Answers all our questions , as this is our first Mazda. All crew members were More

by oleg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Spatola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Mazda of New Rochelle responded

Hi, thank you for your feedback! We’re glad Roe was able to answer all your questions and help make your first Mazda experience a memorable one. We appreciate your kind words and look forward to assisting you again in the future!

November 22, 2024

We loved our experience with Gwen. She was honest and upfront. She worked with us and with what our needs were. Stress free and pleasant buying experience. Highly recommend Gwen! More

by Cmd014@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gwen
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Nov 22, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Gwen made your car buying process stress-free and pleasant. Her honesty and dedication to meeting your needs truly make all the difference. We appreciate your recommendation and look forward to assisting you again in the future!

November 20, 2024

I would recommend the Mazda of New Rochelle service station to anyone. They went above and beyond to get my NY State inspection done, and Amanda was incredibly helpful and knowledgeable More

by vvilliamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Nov 21, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for sharing your experience! We're so glad to hear that Amanda and the Mazda of New Rochelle's service team went above and beyond to assist with your NY State inspection. We appreciate your recommendation and look forward to serving you again!

November 17, 2024

I dealt with Amanda. Not only is she lovely and prompt but she knows her cars. I felt comfortable that she not only knew customer service but if she needed to go back a More

by Just19x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Nov 19, 2024 -

Mazda of New Rochelle responded

Thank you for your wonderful feedback! We're so glad to hear that Amanda made your experience enjoyable. We appreciate your business and look forward to serving you again!

November 15, 2024

Great experience with the dealership! I really appreciated Jesus help while buying my Mazda cx5! More

by Tck2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
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Nov 16, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for sharing your experience! We're so glad to hear that Jesus was able to assist you with your Mazda CX-5 purchase. We truly appreciate your kind words and hope you enjoy your new vehicle!

November 14, 2024

This is my sixth leased vehicle from Mazda New Rochelle. Excellent experience. Loved working with my Product Specialist, Dumitru! More

by Amy R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Spatola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dumitru Tanasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Mazda of New Rochelle responded

Thank you for your wonderful review, Amy! We're thrilled to hear that your experience with Mazda New Rochelle was excellent, and that Dumitru made such a positive impact. We truly appreciate your loyalty and look forward to helping you with your next vehicle!

November 09, 2024

Went for an oil change. Charged me 99.99$ . But didn’t seal it properly and oil was leaking. I had to find another mechanic to fix it. Very poor level of service . More

by mistmirpur5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Nov 11, 2024 -

Mazda of New Rochelle responded

Hi, We apologize for the inconvenience you experienced, and we appreciate you bringing this to our attention. Please reach out to our Service Manager at (914) 826-8100 so we can address the issue and work towards a resolution. Thank you for your feedback.

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