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Mazda of New Rochelle

New Rochelle, NY

Overview
Employees
Reviews
Vehicles
4.8
1,013 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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1 E Main ST

New Rochelle, NY

10801

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Showing 1,013 reviews

October 29, 2024

Naomi was very informative and made us feel comfortable, not rushed and answered all our questions. The dealership is run very smoothly. I enjoyed my visit. More

by ncatarcio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Anagnostopoulos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Naomi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your kind words! We're thrilled to hear that Naomi made your visit comfortable and informative. We appreciate your feedback and look forward to serving you again at Mazda of New Rochelle!

October 24, 2024

Absolutely best dealership. Naomi makes sure you walk out of there with exactly what you wanted. I would recommend anyone and everyone. More

by Dexter55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naomi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Mazda of New Rochelle responded

Thank you, Dexter! We're thrilled to hear that Naomi provided you with such excellent service. Your recommendation means a lot to us, and we look forward to welcoming you back!

October 22, 2024

90 minute wait was actually a 135 minute wait. I wasn't acknowledged upon entering for my service and stood there awkwardly waiting for someone to tell something. It took them about 5 minutes to g More

by DanielBryan30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Tavarez
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Oct 22, 2024 -

Mazda of New Rochelle responded

We're sorry to hear about your recent experience at Mazda of New Rochelle, Daniel. Your feedback is important, and we strive to improve our service. Please reach out to our Service Manager at (914) 826-8100 so we can address your concerns directly. Thank you for bringing this to our attention.

October 18, 2024

Great customer service eager to help answered all my questions and concerns my sales person was Jesus Gomez he will help you with all your needs!! More

by ashleymoran83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesús Gómez
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Oct 19, 2024 -

Mazda of New Rochelle responded

Thank you for your feedback, Ashley! We're delighted to hear that Jesus Gomez provided you with great customer service and addressed all your questions and concerns. We appreciate your recommendation and look forward to assisting you again!

October 18, 2024

Our dealer Russ did the amazing job helping us find the right car. Thank you. More

by Archil Kvaratskhelia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosslin Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Archil Kvaratskhelia responded

Our dealer Russ did the amazing job helping us find the right car. Thank you.

Oct 21, 2024 -

Mazda of New Rochelle responded

Thank you, Archil! We're so glad to hear that Russ did an amazing job helping you find the right car! Your satisfaction is important to us, and we appreciate your kind words. Enjoy your new vehicle, and we look forward to seeing you again soon!

October 09, 2024

Very helpful with my situation. Had purchased a used car. After a couple of weeks I was having issues and at the end, I ended up leaving in a brand new 2024 Mazda. I appreciate Lewi More

by am112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Matos
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Oct 09, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for the 5 stars! We're glad Lewis and the team were able to help you out and get you into a brand new 2024 Mazda. We appreciate your support!

October 08, 2024

Very helpful and accommodating, especially Charles, who was knowledgeable and patient. Definitely would recommend him (and I did) to my friends and family. More

by Pomkok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Spatola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your kind words! We're glad to hear Charles provided you with helpful and accommodating service. We appreciate your recommendation and look forward to assisting your friends and family in the future!

October 05, 2024

I received fast, efficient, and very friendly service. I had a great experience overall and would definitely go back! More

by Sallylu22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Oct 08, 2024 -

Mazda of New Rochelle responded

Thank you, Sally! We're glad to hear you received fast, efficient, and friendly service at Mazda of New Rochelle. We appreciate your positive feedback and look forward to welcoming you back!

October 04, 2024

Very good customer service, they do the best for you to be happy, and I like Mazda vehicles More

by yunior capellan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Stecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks to Massimo for helping me , I’m happy with my mazada
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Oct 05, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your feedback! We're thrilled to hear you had a great experience with our customer service and that you love your Mazda vehicle. We appreciate your support!

October 03, 2024

Fabio started the process. He went above and beyond. He was excellent. Fiz completed the process because Fabio wasn't available. Fiz went above and beyond as well. Both men a More

by chonge1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fiz Kajtazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Garcia
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Oct 04, 2024 -

Mazda of New Rochelle responded

Thank you for your wonderful feedback! We're delighted to hear that both Fabio and Fiz provided exceptional service. We'll be sure to pass along your compliments, as they truly are great assets to Mazda of New Rochelle! We appreciate your support!

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