Mazda of New Rochelle

I didn't have the best experience with my actual sales rep., but I can say that it is people like Afraz Ishmail that really made the difference on the day that I purchased my vehicle. I spent the en sales rep., but I can say that it is people like Afraz Ishmail that really made the difference on the day that I purchased my vehicle. I spent the entire day waiting for processing and delivery on the vehicle. Ishmail made me feel comfortable in the waiting area and answered any questions I had with honesty and sincerity while I was researching and contemplating. It was clear to see that he is a genuinely nice guy who enjoys his job and prides himself on customer service. He certainly didn't have to deal with me or even speak to me for that matter, but he went out of his way to ease my mind about a big decision. This says a lot. You can rest assured that if you ever need to deal with the service department, Ishmail will take great care of you and your vehicle. More

Ibrahim and the folks at Mazda of New Rochelle, really won me over. We were greeted with a smile and left feeling great about our purchase. In between, the entire car buying process was easy and painless. won me over. We were greeted with a smile and left feeling great about our purchase. In between, the entire car buying process was easy and painless. They did all the paperwork for us and offered us a great deal that no other dealership could even come close to. Ibrahim was knowledgeable, honest and charismatic. We genuinely felt that Ibrahim was looking out for our best interests. I would highly recommend you go see Ibrahim and the folks at Mazda of New Rochelle if you are thinking about getting a Mazda. The dealership was clean, professional and everything you could want from a car buying process. More

That was by far the best car buying experience. We were looking for few months for an affordable car (used or new) and Ibrahim could give us the best deal we ever saw. We got a brand new Mazda 3 for the pr looking for few months for an affordable car (used or new) and Ibrahim could give us the best deal we ever saw. We got a brand new Mazda 3 for the price, which in the beginning could not believe may exist. Great price! Great service! I recommend this dealership and Ibrahim! More

Go see Gaby Castaneda at Mazda of New Rochelle for excellent quality and outstanding customer care when purchasing your next vehicle!!! I shopped around to a few dealerships before deciding to go wit excellent quality and outstanding customer care when purchasing your next vehicle!!! I shopped around to a few dealerships before deciding to go with Mazda of New Rochelle. I purchased a 2014 Mazda CX-5 this past July and I just LOVE IT!!! I decided to work with this dealership because of my highly professional and super friendly sales consultant Gaby Castaneda. She was a sheer delight to work with and her customer service is impeccable. We immediately hit it off on my first visit as she politely greeted me when I entered the dealership. Her approach is not aggressive nor hostile, but warm and polite. She is very knowledgeable on the Mazda vehicles and products and is honest and up front about figures. Although I visited the showroom about 5 times before I closed the deal, she was patient with me and even welcomed my many, many questions. I never felt pressured to close the deal because of her need to "fill a quota". Her style is more about working with "her customer." Other dealerships would call and be so aggressive and insensitive with their approach and that turned me off immediately. I felt that I could call and ask her questions and get clarification on anything, no question was a silly one! Once we sealed the deal, she continued to be supportive all the way until I drove off the premises with my new car. YOU ROCK GABY!!! More

Ibrahim was amazing. He was wonderful in helping to locate the exact car I wanted and then went above and beyond to assure I understand how to use every feature my car had to offer. It was by far, my locate the exact car I wanted and then went above and beyond to assure I understand how to use every feature my car had to offer. It was by far, my best experience with buying or leasing a vehicle and I would recommend this dealership and Ibrahim to anyone in the market for a new car. More

Great service! Would highly recommend the entire staff! Needed to buy a car quickly and they were helpful in expediting the process. The 1st day I had the car, I had a service question and it was answered Needed to buy a car quickly and they were helpful in expediting the process. The 1st day I had the car, I had a service question and it was answered quickly and efficiently! More

 EXTRAORDINARY!!! I am writing to share my experience at Mazda of New Rochelle. I leased a 2014 Mazda 6, from the minute I stepped foot in the dealers lot everything was handled professionall experience at Mazda of New Rochelle. I leased a 2014 Mazda 6, from the minute I stepped foot in the dealers lot everything was handled professionally. I have nothing but positive things to say about each level of the buying process. It was not an intimidating process and every step was explained. I felt at ease and well cared for, my saleswoman Mikiella Stroman was by far the best car sales person that I have ever dealt with. My car is comfortable and gorgeous I couldn't be happier. Thank you Mazda of New Rochelle for having such an extraordinary, professional staff. They made my purchase pleasant and comfortable, a big thanks again to Mikiella Stroman for such a smooth and pleasant experience. I will definitely recommend Mazda of New Rochelle and definetly Mikiella Stroman as my salesperson iof choice. Thanks, Ray Santana More

I was looking to lease my first car, which was quite overwhelming, and took a trip to Mazda of New Rochelle toward the end of my search. Ibrahim greeted us warmly, and right off the bat, was able to ans overwhelming, and took a trip to Mazda of New Rochelle toward the end of my search. Ibrahim greeted us warmly, and right off the bat, was able to answer any questions I had. He was extremely knowledgeable of every aspect of the vehicle, he was patient, and even accompanied me on, not one, but 3 test drives. Needless to say, I was impressed. He made my decision a lot easier, and I am very happy with my new Mazda3! More

Sorsha was wonderful. There was no pressure to purchase a car. The dealership found a needle in a haystack (green Mazda 2 with 5 speed) in record time. I've had the car two weeks so far and love it. The se car. The dealership found a needle in a haystack (green Mazda 2 with 5 speed) in record time. I've had the car two weeks so far and love it. The seats are comfy and the car itself is really zippy. Also, I LOVE the color. I can definitely find it in ANY parking lot. Thank you, everyone at Mazda for making my new car purchase a pleasurable experience. More

I left my EZ pass and resident pass in my old car and Ibrahim was the one to call me and helped me to get them send back to me. I am very grateful for his going out of the way to help his customer. He Ibrahim was the one to call me and helped me to get them send back to me. I am very grateful for his going out of the way to help his customer. He was also very friendly and helpful to help me choose the right car for my needs. More