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Mazda of New Rochelle

New Rochelle, NY

4.8
1,013 Reviews
You'll love the no pressure sales experience at our dealership, but most of all, the familiar faces as the years progress. We're one of the NY Mazda dealers whose mission is treat every visitor like an honored guest in our home, but to the Mazda customers we serve it is much more than a mission statement. Our New York Mazda customers quickly learn that shopping at Mazda of New Rochelle means being treated with respect, not having to negotiate or visit multiple New York Mazda dealers to get the price you deserve. Being treated like family means giving New Rochelle Mazda buyers real price quotes on the Mazda they are looking for when they request it. These ways of doing business have helped us stand out from New Rochelle Mazda dealers and our NY Mazda customers here in New Rochelle and throughout the entire state of New York choose Mazda of New Rochelle.
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1 E Main ST

New Rochelle, NY

10801

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Showing 1,013 reviews

November 14, 2024

This is my sixth leased vehicle from Mazda New Rochelle. Excellent experience. Loved working with my Product Specialist, Dumitru! More

by Amy R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Spatola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dumitru Tanasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Mazda of New Rochelle responded

Thank you for your wonderful review, Amy! We're thrilled to hear that your experience with Mazda New Rochelle was excellent, and that Dumitru made such a positive impact. We truly appreciate your loyalty and look forward to helping you with your next vehicle!

November 09, 2024

Went for an oil change. Charged me 99.99$ . But didn’t seal it properly and oil was leaking. I had to find another mechanic to fix it. Very poor level of service . More

by mistmirpur5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 11, 2024 -

Mazda of New Rochelle responded

Hi, We apologize for the inconvenience you experienced, and we appreciate you bringing this to our attention. Please reach out to our Service Manager at (914) 826-8100 so we can address the issue and work towards a resolution. Thank you for your feedback.

November 08, 2024

Dealership was very professional, a bit slow in closing the deal but I would definitely refer friends and family More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Mazda of New Rochelle responded

Thank you for your feedback, Tim! We're glad to hear you had a positive experience with us. We appreciate your patience and look forward to helping your friends and family in the future!

November 08, 2024

Charles is very informative and professional. Great experience purchasing with him, would come back again. More

by Jalessa T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Mazda of New Rochelle responded

Thank you for sharing your experience, Jalessa! We're thrilled to hear that Charles provided such great service. We look forward to welcoming you back to Mazda of New Rochelle in the future!

November 07, 2024

Purchasing a car was not an easy task. We went to a few dealerships but were unable to find the car that was best for our family. Though Mazda of New Rochelle was far from home, they were More

by Queeny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Matos - 5 Stars
Nov 07, 2024 -

Mazda of New Rochelle responded

Thank you for sharing your experience! We're so glad Lewis and Kenny were able to make your car-buying journey a success. Your kind words mean a lot to us, and we truly appreciate your trust in Mazda of New Rochelle.

November 05, 2024

From the moment I pulled into the lot,I received excellent customer service. Everything was explained to me clearly. Didn't mind waiting while my car was serviced because the customer waiting area More

by Lamdlaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Anagnostopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Mazda of New Rochelle responded

Thank you for your kind words! We're thrilled to hear you received excellent customer service at Mazda of New Rochelle. We're glad you found our waiting area comfortable and well-equipped. We look forward to serving you again!

November 03, 2024

Great customer service and very professional an he show me how to work my Cx 70 thanks to him. More

by MARKSPARK114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roque capellan
Nov 05, 2024 -

Mazda of New Rochelle responded

Thank you, Mark! We're glad to hear you had a great experience with our team at Mazda of New Rochelle. It's fantastic that we could help you with your CX-70 and provide the professional service you deserve!

October 31, 2024

Very nice place and staff very friendly, It was a pleasure to work with Gwen. More

by crockerban
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xaviera (Gwen) Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mazda of New Rochelle responded

Hi Crockerban, thank you for your kind words! We’re glad to hear that you had a pleasant experience with our staff and that Gwen was a pleasure to work with. Providing friendly and helpful service is our goal, and we appreciate your feedback. We look forward to seeing you again soon!

October 31, 2024

This dealership had good options on cars and good deals. The car I got was very nice and clean and my dealer was good on finding good options for me. More

by kadoritashfin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabio
Nov 01, 2024 -

Mazda of New Rochelle responded

Thank you, Kadoritashfin! We’re so glad to hear that you found a great selection of cars and good deals at our dealership. We appreciate your trust in us and hope you enjoy your new car!

October 30, 2024

Charles is very professional, explained everything patiently and we really enjoyed his service. Very satisfied with our purchase. More

by Barbara.Dzitse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Mazda of New Rochelle responded

Thank you, Barbara! We're glad to hear that Charles provided you with professional and patient service. It's wonderful to know you’re satisfied with your purchase. We appreciate your feedback!

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