Mazda of Milford

Excellent Recall Service Brought my 2009 Mazda6 in for a subframe recall issue. After inspection the shop found it needed to be fully replaced. Sent me on my way with a loaner Brought my 2009 Mazda6 in for a subframe recall issue. After inspection the shop found it needed to be fully replaced. Sent me on my way with a loaner car thinking the process would take over a day however I got a call the same afternoon saying the job was complete. This service/dealership is efficient, friendly and helpful. More

Service is great along with the very friendly staff and even the guy who sold me my SUV stopped to chat with me. Very impressed even the guy who sold me my SUV stopped to chat with me. Very impressed More

LThe Service Team Mike, Mike, Amanda, and Jess...just the best! Every time I have to go in for a recall (!!!) on my 2019 Mazda 3 they are always attentive and sympathet Mike, Mike, Amanda, and Jess...just the best! Every time I have to go in for a recall (!!!) on my 2019 Mazda 3 they are always attentive and sympathetic...a wonderful team at this dealership! More

Great Service I had a very good experience having my car serviced at Mazda of Milford. The service department was very courteous and informative with what needed I had a very good experience having my car serviced at Mazda of Milford. The service department was very courteous and informative with what needed to be done with my car. It has been a pleasure working with them. More

Great Staff The staff at Mazda of Milford always takes great care of me and my car!! They are pleasant, efficient and courteous. Always a pleasure dealing with The staff at Mazda of Milford always takes great care of me and my car!! They are pleasant, efficient and courteous. Always a pleasure dealing with them More

attention to detail The service was excellent and helped me decide that I will be returning for additional work. I was also very pleased to be informed of a mandatory rec The service was excellent and helped me decide that I will be returning for additional work. I was also very pleased to be informed of a mandatory recall that I wasn't aware of. More

no service from internet sales or showroom. Spoke to both, never got answers or return calls. Ended up getting a Jeep. Great experience there. Happy now both, never got answers or return calls. Ended up getting a Jeep. Great experience there. Happy now More

Great service. Very friendly atmosphere. Very pleasant service people. Car was ready in the time promised. Kept up to date on progress of service. Nice waiting area. service people. Car was ready in the time promised. Kept up to date on progress of service. Nice waiting area. More

Amanda is a game changer! I've been coming to Mazda of Milford for many years now for service on my Mazdas. The Service waiting area has always left a lot to be desired, but th I've been coming to Mazda of Milford for many years now for service on my Mazdas. The Service waiting area has always left a lot to be desired, but the staff was also always a little on the "do the bare minimum" with regard to customer service. The new upgrades to the Service Department and waiting area are promising, but this trip was completely different for me because of Amanda. She was knowledgeable, friendly, respectful, and went out of her way to make not just me, but everyone I observed her talking to feel comfortable. Please do what you can to keep her! This is the kind of customer service in the Service Department you've needed for a long time. More

Wanted to replace my brakes that were 6 months old They told me that I needed front and back brakes as well as rotors. I had replaced the rear brakes 6 months ago and the front over 1 year ago. I took They told me that I needed front and back brakes as well as rotors. I had replaced the rear brakes 6 months ago and the front over 1 year ago. I took my car to Monroe for the brakes. So I went back to Monroe. They said that the rear brakes measured 7 and 8. Mazda said that they measured 2. The front brakes measured 5 according to Monroe. Mazda measured them at a 3. The tire tread measurements were also incorrect. More